Senior ServiceNow Developer

Technocrats Domain Inc

0 years

0 Lacs

india

Posted:1 day ago| Platform:

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Skills Required

servicenow developer development design ui server service integration rest automate flow management support configuration database data maintenance resolve patching testing stability security compliance collaboration code coding

Work Mode

On-site

Job Type

Part Time

Job Description

Core Development & Configuration

Design, develop, and configure applications and modules within the
ServiceNow platform
by business requirements.
Implement
custom workflows, forms, UI policies, client scripts, and server-side scripts
.
Create and maintain
Service Catalog items, Record Producers, Order Guides, and related workflows
.
Build and configure
custom applications
using ServiceNow Studio and App Engine.

Integration & Automation

Develop and maintain
integrations
between ServiceNow and third-party systems using
REST/SOAP APIs, the MID Server, and Integration Hub
.
Automate business processes with
Flow Designer
,
Business Rules
, and
Scheduled Jobs
.
Implement
ServiceNow Orchestration
to automate external system tasks.

Module-Specific Responsibilities

Configure and customize
IT Service Management (ITSM)
modules (Incident, Problem, Change, Knowledge, CMDB, Service Catalog).
Support other ServiceNow applications such as
IT Operations Management (ITOM)
,
IT Asset Management (ITAM)
,
HR Service Delivery (HRSD)
, and
Customer Service Management (CSM)
as needed.
Maintain and enhance
Configuration Management Database (CMDB)
relationships and data integrity.

Maintenance & Support

Troubleshoot and resolve
technical issues
in the platform.
Perform
platform upgrades
, patching, and testing to ensure stability and compatibility.
Monitor system performance and ensure
data security, compliance, and governance
.

Collaboration & Documentation

Work closely with
business analysts, process owners, and stakeholders
to gather and refine requirements.
Provide
technical documentation
for customizations, integrations, and workflows.
Participate in
code reviews
and enforce best practices for ServiceNow development.

Web Services & Best Practices

Experience with Web Services integration, particularly REST.
Ensure compliance with ServiceNow coding standards and security guidelines.

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