Senior Programs Project Manager

7 - 10 years

8 - 10 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Full Time

Job Description

Programs Project Manager

The ideal candidate is tech-savvy (especially with WordPress-based tools), excels in cross-functional collaboration, is capable of gap analysis and process improvements, and thrives in a fast-paced, spiritually aligned environment.

not a purely technical role

Key Responsibilities:

Program Execution & Coordination

  • Oversee end-to-end delivery of online programs, courses, and live sessions.
  • Coordinate with coaches, teachers, US-based team, CRM, and marketing to ensure seamless execution.
  • Assign and monitor tasks for Program Coordinators, ensuring timelines and deliverables are consistently met.

Website, Store & Course Platform

  • Manage day-to-day operations across WordPress, WooCommerce, LearnDash, and BuddyBoss.
  • Ensure timely updates to program pages, course content uploads, call replays, and access settings.
  • Handle store-related tasks such as creating/editing products, updating images, and testing coupon codes.

Automation, Communication & CRM

  • Set up and manage automations and campaign flows using

    ActiveCampaign

    .
  • Review, coordinate, and optimize program email communications and member segmentation.
  • Manage SurveyMonkey forms, scheduling tools (ScheduleOnce/Calendly), and WhatsApp announcements.

Project Ownership & Process Improvement

  • Use project management tools (e.g., Monday.com, Zoho Projects) to plan, assign, and monitor tasks in advance.
  • Anticipate shrinkages or bottlenecks, provide detailed progress reports to management, and recommend course corrections.
  • Conduct gap assessments and implement streamlined SOPs to increase quality and reduce operational delays.
  • Integrate AI tools to improve productivity and workflow automation where applicable.

Team Leadership & Stakeholder Management

  • Mentor and guide Program Coordinators to deliver high-quality service and operational support.
  • Act as the central point of contact for internal stakeholders (business owners, teachers, tech and support teams).
  • Manage post-sales service activities, ensuring smooth member experiences and issue resolution.

Required Skills & Experience:

  • 7 to 10 years of experience in program/project management, preferably in EdTech, spiritual, or online learning/event environments.
  • Strong working knowledge of

    WordPress

    ,

    WooCommerce

    ,

    LMS (LearnDash)

    , and

    BuddyBoss

    .
  • Hands-on experience with

    ActiveCampaign

    ,

    SurveyMonkey

    ,

    Google Sheets

    ,

    ScheduleOnce/Calendly

    ,

    Monday.com/ClickUp

    , and

    Zoho Projects

    .
  • Expertise in

    gap analysis

    , SOP development, and leading cross-functional operations.
  • Proven ability to manage distributed teams and prioritize under tight timelines.
  • Excellent communication, problem-solving, and risk anticipation skills.
  • Familiarity with platforms like

    SoundCloud

    ,

    Vimeo

    , and digital media management tools.

Preferred Qualities:

  • Strong sense of ownership and urgency a

    front-runner

    who takes initiative without waiting for follow-ups.
  • AI-curious and process-oriented

    , constantly seeking smarter, more efficient ways of working.
  • Familiarity with spiritual or transformational content (preferred, but not mandatory).
  • Self-driven, collaborative, and able to adapt quickly to changing priorities and new challenges.

Preferred a candidate who can join immediately or short notice no more than 10 days.

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