Senior Consultant ( Microsoft Dynamics Great Plains )

This open position is for Armanino India LLP, which is located in India. Armanino India LLP is a fully owned subsidiary of Armanino (USA).

Responsibilities

• Analyze and understand business requirements and translate them into Dynamics GP configurations and customizations.
• Implement, configure, and support core Dynamics GP modules including Financials, Supply Chain, HR/Payroll, Manufacturing, and Project Accounting.
• Design and deploy custom solutions, reports, and integrations using tools such as SQL Server, SSRS, Dexterity, eConnect, Integration Manager, SmartConnect, and Power BI.
• Perform system upgrades, data migrations, and patch management.
• Conduct user training and prepare system/user documentation.
• Act as a subject matter expert during ERP implementations, migrations, and integration projects.
• Troubleshoot and resolve technical/functional issues with GP modules and related systems.
• Work closely with cross-functional teams including Finance, Operations, HR, and IT.
• Participate in project planning, status updates, and stakeholder communications.
• Ensure best practices and compliance with data governance, security, and audit requirements.

Qualifications

• Bachelors degree in Information Technology, Accounting, Business Administration, or related field.
• 5+ years of hands-on experience with Microsoft Dynamics GP (Technical and Functional)
• Proficient in Microsoft SQL Server (T-SQL, stored procedures, views).
• Experience with GP tools such as SmartList Builder, Management Reporter, and Integration Manager.
• Strong understanding of core business processes (GL, AP, AR, POP, SOP, Inventory, Multicurrency, etc.).
• Active Listening: Pay close attention to client concerns and questions to fully understand their needs and challenges.
• Ownership: Take responsibility for resolving client issues and see them through to completion.
• Attentiveness to Detail: Pay close attention to specifics to ensure accurate troubleshooting and solutions.
• Strong communication for client-facing interactions.
• Ability to document solutions and create knowledge base articles.
• Time zone flexibility and shift coordination. Be able to work and support clients (3:00 AM 12:00 PM EST) (12:30 PM - 9:30 PM IST)
• Collaboration with team in the USA -Leads, functional consultants and developers.
• Experience with Dynamics GP 2018 or later preferred.
• Knowledge of related Microsoft tools: Power BI, Power Automate, Office 365 preferred.
• Experience with ISV products such as SmartConnect, Rockton, FastPath, Solver preferred.
• Microsoft or other ERP-related certifications preferred.
• Experience with agile development methodologies (e.g. Scrum, POD) preferred.