Salesforce Business Analyst

As a seasoned SF Business Analyst with over 7 years of experience, you will be responsible for analyzing business requirements and providing effective solutions in a hybrid work setting located in Noida, Bangalore, Hyderabad, or Pune. Your primary focus will be on the Salesforce platform, particularly Field Service Lightning (FSL), ensuring a thorough understanding of business processes. Your qualifications should include a B.E, B.Tech, or MCA degree along with relevant experience in business analysis in the FSL domain. Proficiency in Salesforce platform is a must, with the ability to create functional design documents and user stories for agile development projects. Additionally, you should possess excellent verbal and written communication skills to engage with stakeholders effectively. Your role will also involve leading requirements gathering workshops and business analysis in agile projects. Experience in dealing with complex software projects and stakeholder management will be advantageous. Being a fast and independent decision-maker, as well as a confident presenter, will further enhance your performance in this role. The working mode for this position is a hybrid model, requiring your presence for 3 days a week with a 1pm-11pm shift. Your problem-solving skills and understanding of Salesforce processes will be essential in driving successful project outcomes.,