823 Patch Management Jobs - Page 4

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4

Job Summary: We are seeking a proactive and detail-oriented System Administrator with a strong focus on end-user support. The ideal candidate will have proven experience troubleshooting Windows 10/11, supporting Microsoft Office applications, and handling basic network support issues. This role will be responsible for ensuring smooth daily operations of IT systems across laptops, desktops, and peripheral devices. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, printers, and other hardware. Troubleshoot and resolve issues related to Windows 10/11 OS and Microsoft Office 365 applications. Perform system updates, software installations, and patch management. Set up and configure new hardware and software for users. Support remote users with VPN, remote desktop tools, and connectivity issues. Handle basic network tasks such as IP configuration, printer sharing, and Wi-Fi troubleshooting. Maintain asset inventory and documentation for IT equipment. Ensure data security and compliance with IT policies. Collaborate with other IT team members to resolve complex incidents and improve system reliability. Requirements: Proven experience as a system administrator or IT support technician. Strong knowledge of Windows 10/11, Microsoft Office 365 Suite. Familiarity with Active Directory, Group Policy, and user account management. Basic understanding of networking (TCP/IP, DNS, DHCP, VPN). Ability to diagnose and resolve hardware/software issues quickly and effectively. Excellent communication and customer service skills. [Optional] Certifications like CompTIA A+, Microsoft MCP, or similar are a plus.

We are looking for candidates for Solaris & MS SQL Administrator L3 for Noida. Kindly share your updated resume on manoj.tejpal@inspirisys.com asap. PFB JD: - Position: - Solaris & MS SQL Administrator L3 Location: - Noida Experience: - 6+ Years Qualification: - Any Technical Level: - L3 (Can handle large datacenter setup) Notice Period: - Early joiners preferred Role & responsibilities : OS and Server installation / Re-Installation. Installations/Re-installation & Configuration of OS as per requirement. Patch Management (Update / Preview / Rollback) at hardware & OS & DB level. Timely Implementation & Closure of Audit/VAPT recommendations on OS/Hardware/Middleware/Servers: VAPT Closures, OS hardening, OS Patching, Upgrade at OS level/version, Firmware level& Hardware level, OS Troubleshooting Hardening of Servers, Carrying Server Configurations, Patching of Server so that itcomplies with Bank's security policy & Audit observations. Extra VM/LPAR/LDOM/VSAN-Node Creation and/or Deletion. Cluster Deployment and Formation (2 or 3 node, Active/Passive). Upgrade/Downgrade of OS and firmware for in place upgrades from Lower to Higher StableVersion (or vice versa) on servers and hardware. Installation, configuration and troubleshooting of Runtimes and middlewares likeWeblogic etc. Orderly startup and shutdown of Oracle/MY SQL SERVER listener services, databases anddatabase servers. Creation of Oracle SQL SERVER databases as and when required MY-SQL Database installation, configuration, clusterization & performance tuning andresponse monitoring. MY-SQL Database performance tuning and response monitoring Monitor & create MY-SQL Server Replication, functioning and related parameters Managing / reconfiguring terminal services, cluster services, file servers Cluster Administration/Installation/Re-installation Server Installation, Reinstallation and configuration due to incident Managing Disk space, Processor Utilization, Network Utilization related to server Support during Software Installation Linux messaging and security solutions Volume Management, File System Management, Console Management Logical Partitioning and Administration Review of daily/weekly/monthly checklist Repeat Incident / Alert Analysis Necessary support for restoration, change management activities, downtimes and duringDC-DR drills. Preparation of MIR /RCA for Major Incidents Vendor coordination• Incident / Request Fulfillment / Change management Event log analysis at regular interval for maintaining the integrity of servers Capacity planning related to hardware Reinstallation / Reconfiguration support for existing instances if required. Performing session level audits Import, export, taking archives of databases Various types of database backups and all applications Database native backup operations like RMAN etc Resolution of DB Crash / Rebuild due to Incident Resolution of DB Instance Hung/Terminated unexpectedly Installation and configuration of Database software and creation of databases in variousenvironments Ensure up-to-date DB security patches are applied and verified Assisting in complete recovery and restoration of databases Monitoring space, memory structures in Oracle/SQL SERVER and performance of SGA,queries and taking preventive measures when necessary Creation and alteration of database objects

Role Requirements: Strong experience in Linux and Windows server administration Experience with EDR/XDR/MXDR Provide daily support for office users, including hardware, software, and networking issues Oversee network configuration (firewalls, switches, VPN, Wi-Fi) Manage local backup solutions and disaster recovery procedures Ensure endpoint security, patch management, and antivirus compliance Support deployment and maintenance of corporate applications and collaboration tools Act as the primary IT point of contact for the Riyadh office, coordinating with the central IT team for escalations and projects Maintain IT asset inventory and documentation

Qualification s : BE/B.Tech. / MTech. / MCA/Degree in Computer Science Working Conditions : Flexible to wo rk in Shifts . Key Responsibilities : Monitor customer infrastructure components like servers, networks, firewalls using monitoring tools as part of the NOC team. Ensure that effective follow-up communication via mail and phone is delivered to keep customer aware of the developments on his/her reported issue. Develop strong working relationships with on-site engineers and work together as a single team. Provide L1/L2 support and resolution in as many of the following technical areas as possible: Network access, internet access, DNS, DHCP issues Routing, switching and firewall issues VoIp Telephony issues Storage issues, backup and restore issues Anti-virus and other endpoint system management issues on tools like Symantec, Bitdefender User account creation, management, basic AD issues, license management Office 365, Exchange e-mail client & server management Desktop & laptop hardware issues escalation support Parts ordering and asset tracking Patch management of desktops and servers using tools like SCCM Virtual machine installation and management on Hyper-V, Azure and AWS SDN monitoring and first level support Working knowledge of SIEM tools like CyberArk, FortiSIEM Be part of the pool of resources manning the 24x7 support helpline and take calls/chats coming in from end-customers to understand the issues being faced and document the same in the ticketing systems. Monitor incoming mails and auto-ticketing tools and ensure timely response and resolution to customers. Update ticketing systems with the appropriate information as case progresses and manage tickets for higher level escalation teams. Must have knowledge reparably in OKta/Wintel/HyperV/Azure. Preferred Skills: Excellent customer facing skills with fluency in written and spoken English. Bachelors degree in Science or higher. (B.E/B.Tech preferred). MCSE/CCNA preferred. Practical knowledge of monitoring tools like Solarwinds, Auvik, Connectwise Automate, SCCM, Elk Stack, Netview etc Ability to quickly scale up and learn technologies outside of core areas of expertise. Proven experience of effectively handling customer dissatisfaction. Understanding of ITIL concepts and processes. Basic understanding of virtualization technologies is an added advantage.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Role Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- The role is of Network Engineer with Design, Implementation and Troubleshooting skills Require Good Routing and Switching skills with knowledge on Wireless and Meraki infrastructure. Knowledge about Infoblox DNS, Load balancers and Firewalls is added advantage. Good in Design skills and Documentation is required Knowledge about the Monitoring tools is beneficial. Implementation of large-scale deployments across the network, Configure and install various network devices and services eg, routers, switches, cisco meraki and F5 load balancer.- Provide Level 3 support for troubleshooting and resolve issues. Deep understanding of networking protocols ex- IPSEC, HSRP, BGP, OSPF, IS-IS, 80211, 8021X 3 Knowledge and hands-on experience of LAN/WLAN/WAN support for voice, data and video networks at Access and Core network layers Expertise on Routing protocols BGP can list advantages.- Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Professional & Technical Skills: - IT architecture, Data Center and Cloud Offering knowledge.- Relevant understanding of Key IT system areas:DC Components, NW Components.- In-depth understanding of Cisco platforms.- Advanced capability in design and deployment of Cisco Validated Designs - Strong on BGP and OSPF routing protocols and experience with various network management tools. Experience engineering, delivering, and supporting IOS, IOS-XE, and NX-OS based switching platforms.- Understanding of Cisco Nexus and Catalyst product lines, thorough comprehension around L2 and L3 quality of service Additional Information:- Should have 8+ years of experience in Network operational support/management roles.- Should have supported Network deployments Should have experience performing Network transitions / transformations.- Good understanding of procedures, application and concepts within own subject area. An ability to learn new technologies quickly. -Good time management skills. -An ability to follow processes. Good communication skills both written and verbal. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:CCIE Certifications or its equivalent Network certification. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Document and Reporting Compliance Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of SAP Document and Reporting Compliance applications.- Collaborate with cross-functional teams to gather requirements and ensure project alignment.- Provide technical guidance and mentorship to junior team members.- Ensure compliance with industry standards and best practices in application development.- Conduct regular code reviews and performance evaluations to maintain high-quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Document and Reporting Compliance.- Strong understanding of SAP data structures and reporting functionalities.- Experience in SAP security and authorization concepts.- Knowledge of SAP BusinessObjects reporting tools.- Hands-on experience in SAP data extraction and transformation processes. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP Document and Reporting Compliance.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

The Opportunity This role will be working on Cloud security issues and the Vulnerability issues on FICO assets which includes user computers, data center systems and Cloud. This position will work with key stakeholders to understand threats unique to each business unit or application. This position will collaborate with technology, security, development and product management groups across the corporation to drive successful execution of the Threat governance Portifolio to ensure an appropriate proactive enterprise security posture. What Youll Contribute Collaborate with FICO Cyber Security Team, Business and IT partners, and clients. Act as an internal subject matter expert with respect to Vulnerability and Compliance scanning and reporting. Implement new and iterate on existing technology to help identify and mitigate security issues. Validate and triage identified vulnerabilities. Contribute to team strategy in managing threats and vulnerabilities. Develop, evangelize, and iterate on threat & vulnerability management practices. Conducting required tasks for the vulnerability scanning program and publishing reported vulnerabilities to impacted teams for remediation. Triage and risk rank vulnerabilities according to severity and exposure. Work with Product and IT teams to risk rank and patch vulnerabilities related to the technology stack. Develop remediation plans for vulnerabilities. Initiate improvement activity to reduce risk, ensure compliance, lower cost, and improve quality within IT processes. Conduct/support periodic risk assessments and develop appropriate mitigation plans in support of deliverables. Continuous review of configuration management and vulnerability management posture inside the company and knowledge of all external developments that could bring new risks, including vendor patches, zero-day exploits, end-of-life systems or deprecated services. Strong thought process to enhance the current capabilities of Cloud asset management , Cloud vulnerability management & cloud patch management What Were Seeking Bachelors Degree and 3+ years of experience in a related field. knowledge of the current threat landscape is a must have. Basic knowledge of malware operation, indicators or threats is required Demonstrates subject-matter expert level understanding in multiple IT, Security and Software disciplines. Ability to understand AWS cloud infrastructure and Cloud security Ability to understand the cause and effect of application vulnerabilities with Operating System Vulnerabilities. Must be able to multi-task and keep track of large amounts of information across disparate systems. Ability to keep making progress and define future strategy/policy with regards to Vulnerability Management. Adherent to continuous monitoring and continuous improvement thought process. Demonstrated technical security expertise in a variety of cloud platforms (AWS is preferred). Ability to effectively translate and present solutions in business or management terms. knowledge on any scripting language is nice to have. Moderate documentation and analytical skills; documenting processes, policies and standards. Moderate ability to provide end to end support to enterprise counterparts, identifying root cause of complex enterprise initiatives.

Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into > For our business, for clients, and for you Key Responsibilities: Lead a small team of database professionals in the management, maintenance, and enhancement of Oracle databases. Ensure database performance, security, and integrity in a high-availability setting. Plan and execute database upgrades, migrations, and patch management. Collaborate with IT and development teams to optimize database operations and support application development. Implement and maintain database backup, disaster recovery, and failover procedures. Provide technical leadership and mentorship to team members. Conduct performance tuning and troubleshooting of complex database issues. Manage database capacity planning and scalability to support business growth. Oversee the implementation of Oracle database policies and procedures. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Minimum of 10 years of experience as an Oracle DBA. Experience leading a database team in an enterprise environment. Strong knowledge of Oracle database architecture, software, and tools. Proficient in SQL, PL/SQL, and Oracle database management and tuning. Familiarity with Oracle RAC, ASM, and Data Guard. Experience with Oracle Cloud services is a plus. Excellent problem-solving and analytical skills. Strong leadership and communication abilities.

locationsHyderabad time typeFull time posted onPosted 30+ Days Ago time left to applyEnd DateMay 21, 2025 (22 days left to apply) job requisition idJR-0002854 Key Responsibilities: Lead a small team of database professionals in the management, maintenance, and enhancement of Oracle databases. Ensure database performance, security, and integrity in a high-availability setting. Plan and execute database upgrades, migrations, and patch management. Collaborate with IT and development teams to optimize database operations and support application development. Implement and maintain database backup, disaster recovery, and failover procedures. Provide technical leadership and mentorship to team members. Conduct performance tuning and troubleshooting of complex database issues. Manage database capacity planning and scalability to support business growth. Oversee the implementation of Oracle database policies and procedures. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Minimum of 10 years of experience as an Oracle DBA. Experience leading a database team in an enterprise environment. Strong knowledge of Oracle database architecture, software, and tools. Proficient in SQL, PL/SQL, and Oracle database management and tuning. Familiarity with Oracle RAC, ASM, and Data Guard. Experience with Oracle Cloud services is a plus. Excellent problem-solving and analytical skills. Strong leadership and communication abilities. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Support day-to-day operations of firewalls, switches, and wireless access points Assist with configuration and monitoring of Sophos XGS Firewalls, Sophos Switches, and Unifi Access Points Respond to alerts and incidents from Microsoft Defender (EDR/XDR) Enforce patch management via Action1 and assist with BitLocker, compliance, and Intune status tracking Provide support for M365 account lifecycle tasks (user creation, MFA enforcement, license assignment) Maintain asset inventory and documentation for IT systems and hardware Assist with security policy rollouts, basic scripting, and operational audits Preferred Technical Experience: Hands-on with Sophos Firewalls/Switches and Unifi Wireless APs Familiarity with Microsoft Defender EDR/XDR (or similar platforms), Microsoft Intune, and Microsoft Entra (Azure AD) Exposure to Microsoft 365 administration Understanding of VLANs, network segmentation, basic firewall rules. Certifications (Preferred, Not Mandatory): Microsoft SC-900, MD-102, or equivalent Sophos Firewall or Switching Certifications CompTIA Security+ or CCNA Soft Skills: Self-driven, eager to learn, and adaptable to new technologies Good communication skills, especially in documentation and reporting Ability to follow structured processes and escalate appropriately

Provide advanced technical support and administration of the core infrastructure systems – Vulnerability Assessment, Patch Management for Server and Clients, SCCM and Intune, Windows Server, Windows 11, Autopatch, Defender, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. Provide input and help to implement/enforce security policies. Ensures virus management and security systems are updated and operating properly. Resolve issues in a timely manner and enters resolution into the Service Centre tracking system as needed. Work closely with the IT Engineering Manager, System Engineers and Regional Service Delivery Manager to ensure exceptional customer service for all support needs. Experience & Qualifications: Minimum 5 years’ experience with Vulnerability assessment, Patch Management, Intune, SCCM and WSUS in a multi-site, enterprise environment. The personal attributes we are looking for: Must be customer service oriented and have good verbal communication skills. Must be able to read, write, speak and understand English. Must have strong communication skills, be able to work independently and be team oriented. Roles and Responsibilities What you will do: Provide advanced technical support and administration of the core infrastructure systems - Vulnerability Assessment, Patch Management for Server and Clients, SCCM, Windows Server, Windows 11, Intune, Defender, Qualys, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. Resolve issues in a timely manner and enters resolution into the Service Centre tracking system as needed. What we would like you to know: Vulnerability Assessment, Patch Management for Server and Clients, Windows Server 2019, 2022, Windows 11, MACOS, Scripting knowledge, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. ITIL process & standards. Knowledge of deployment tools like WSUS, SCCM, Microsoft Intune. Group Policies. Knowledge of Microsoft server operating systems required. Should be comfortable working in Shifts. What we would like you to have done: MCP certified, ITIL certification will be an added advantage. The competencies we are we looking for: Execution Building Relationships Innovation Customer Focus

The Infrastructure & Network Administrator will be responsible for managing and maintaining the organization's IT infrastructure, ensuring seamless network connectivity, system security, and smooth operations for approximately 60 employees. This role includes monitoring, troubleshooting, and maintaining hardware, software, and communication systems while ensuring data security and backup procedures. Key Responsibilities: 1. IT Infrastructure & Network Management Manage and maintain the organizations IT infrastructure, including servers, networks, and security systems. Monitor network performance and troubleshoot issues to ensure minimal downtime. Perform routine system health checks, backups, and disaster recovery procedures. 2. Firewall & Security Management Configure, monitor, and manage firewalls to protect the organization's IT environment. Ensure laptop security, endpoint protection, and internet security for all employees. Implement and enforce IT security policies to safeguard data and systems. 3. Communication & Collaboration Systems Manage company email systems, ensuring inbox storage and access issues are resolved. Administer and maintain IVR (Interactive Voice Response) systems for seamless communication. Coordinate with Tata Communications for internet and telephony services. 4. Maintenance & Troubleshooting Conduct routine IT maintenance activities, including software updates, patch management, and hardware servicing. Ensure smooth operation of all IT assets and promptly address system failures. Maintain proper documentation of IT assets, configurations, and support processes. 5. Vendor & User Management Manage IT vendors for hardware/software procurement, support, and service agreements. Provide technical support to employees, addressing IT issues and queries. Ensure IT infrastructure meets business requirements and user needs efficiently. Required Skills & Qualifications: Bachelors degree in IT, Computer Science, or related field. Years of experience in IT infrastructure, networking, and security management. Strong knowledge of firewalls, VPNs, LAN/WAN, and network monitoring tools. Experience in email management, IVR administration, and backup solutions. Familiarity with vendor management and IT asset management. Strong troubleshooting and problem-solving skills. Strong knowledge of firewalls, VPNs, LAN/WAN Experience in email management and IVR systems Familiarity with vendor and IT asset management Strong troubleshooting a

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems.You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration. Roles & Responsibilities:-Administer and support enterprise firewall systems, with a focus on Palo Alto platforms.-Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes.-Manage IDS/IPS signature updates, including additions, deletions, and modifications.-Support URL filtering configurations and enforcement.-Provide operational support for VPN services and troubleshoot connectivity issues.-Identify security gaps and recommend remediation strategies as part of continuous improvement.-Conduct quarterly firewall rule audits and generate compliance reports.-Maintain and update operational runbooks and documentation.-Manage patching activities for firewall infrastructure.-Deliver regular service performance reports and participate in incident/problem/change management processes.-Troubleshoot firewall configuration issues, including backup/restore and application break-fixes.-Manage bot protection policies and rules using Cequence.-Configure appropriate logging levels for bot traffic analysis.-Perform troubleshooting and incident support related to bot activity.-Apply and validate standard and emergency rule requests.-Perform regular signature updates to maintain bot defense effectiveness-Fine-tune DNS policies and implement domain-based filtering using Cloudflare.-Monitor and report on DNS threats weekly/monthly, including actions taken.-Ensure DNS configurations align with enterprise security posture and compliance requirements.-Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting.-Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.-Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests.-DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.-Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers.-Palo Alto, Cequence (Bot Defense), Cloudflare (DNS). Professional & Technical Skills: -Strong hands-on experience with Palo Alto firewalls and associated security features.-Proficiency with Cequence for Bot protection and Cloudflare for DNS security.-Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.-Familiarity with ITIL-based incidents, problems, and change management processes.-Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.-Experience with patch management, service reporting, and compliance audits.-Strong documentation skills and attention to detail.-Strong hands-on experience with Palo Alto firewalls and associated security features.-Proficiency with Cequence for Bot protection and Cloudflare for DNS security.-Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering.-Familiarity with ITIL-based incidents, problems, and change management processes.-Ability to analyze logs and traffic patterns to identify anomalies and optimize rules.-Experience with patch management, service reporting, and compliance audits. Additional Information:- The candidate should have minimum 5 years of experience in Palo Alto Networks Firewalls.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Role & responsibilities Looking for Immediate joiner with Good Communication. Job Description Advanced Troubleshooting: L2 support engineers are responsible for diagnosing and resolving technical issues that are beyond the scope of basic troubleshooting. Escalation Management: They handle escalated tickets from L1 support, ensuring timely resolution or escalating to L3 support when needed. Documentation: Maintaining detailed documentation of troubleshooting steps, solutions, and knowledge base articles. Collaboration: Working with other teams (L1, L3, development) to resolve complex issues. Process Improvement: Contributing to the development and improvement of support processes and procedures. Training and Mentoring: Potentially providing guidance and training to L1 support staff. Customer Communication: Communicating with customers to provide updates and resolve issues. Key Skills: Advanced Technical Knowledge: In-depth understanding of systems, software, and hardware relevant to the specific role (e.g., operating systems, networking, applications). Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve complex issues. Communication Skills: Excellent written and verbal communication skills for collaborating with teams and customers. Time Management: Ability to manage multiple tasks and prioritize effectively. Customer Service Skills: Providing excellent customer service while resolving technical issues. Documentation Skills: Ability to create and maintain clear and concise documentation Key Responsibilities: Lead the end-to-end Windows 11 & Server migration process, including assessment, planning, testing, deployment, and post-migration support. Serve as the top escalation point for Windows Server and Windows 10/11 support incidents. Administer, troubleshoot, and optimize Windows Server 2016/2019/2022 environments, including Active Directory, DNS, DHCP, Group Policy, and Certificate Services. Evaluate current hardware and software compatibility with Windows 11. Coordinate with asset management teams for hardware upgrades or replacements if necessary. Work with application owners to test and validate applications for compatibility. Plan, coordinate, and execute Windows 11 migration across enterprise environments using SCCM and Ivanti EPM. Create, maintain, and troubleshoot task sequences, OS deployment packages, and driver updates in SCCM. Utilize Ivanti to manage endpoint configuration, software deployment, patch management, and reporting. Develop automation scripts (PowerShell, Batch) for system management and deployment activities. Ensure systems are compliant with security policies, standards, and best practices. Monitor server and desktop infrastructure performance, troubleshoot issues, and recommend enhancements. Collaborate with other infrastructure teams (network, security, service desk) to resolve cross-platform issues. Maintain detailed documentation for system configurations, standard operating procedures (SOPs), and deployment processes. Provide technical mentorship to L1 and L2 support teams. Required Skills and Qualifications: 2-4 years of hands-on experience in Windows Server administration and desktop OS support. Proven experience with Windows 10/11 enterprise migration projects. Advanced expertise with SCCM: application packaging, deployment, OS imaging, patch management, and reporting. Solid experience with Ivanti Endpoint Manager (EPM) and Ivanti Patch Management. Strong troubleshooting and performance tuning skills in both server and client environments. Expertise in Active Directory administration, including Group Policy design and troubleshooting. Good understanding of Windows security hardening, vulnerability management, and compliance standards. Familiarity with ITIL framework and incident/problem/change management practices. Preferred candidate profile

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote

The Security Monitoring Analyst is responsible for identifying vulnerabilities, assess risks, and implement security measures to prevent data breaches and unauthorized access. This involves monitoring networks, analysing security data, and responding to security incidents. Key Responsibilities: Handling of all alerts SIEM, IPS/IDS solutions, EDR the Resource is expected to monitor investigate, respond, and resolve these alerts. Resolving general support requests device control, URL whitelisting, lockouts, etc. Completion of daily checklists and preparation and sending daily reports. Monitor patching status and respond to patch failures by either redeploying the patch manually or escalating to the relevant teams. Monitor Vulnerability scans, review the reports, and parse through these to remove false alarms. Document the response and resolution of alerts and tickets. Creating exclusions/Detection lists to reduce false alarms. Qualification: Bachelor Degree in Information Technology (Engineering preferred). CompTIA / CySA+ Certification equivalent preferred. Competencies Required: Ability to think logically, understand and apply learning into practice 4+ years of experience in IT Security Monitoring. Experience working with intrusion detection/prevention systems is a must. Experience in Darktrace would be preferred. Experience working with a SIEM tool is a must. Experience in Patch Management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written Communication skills (English is mandatory for this role)The candidates will be communicating with users based in the US and must communicate effectively.

Role Overview: As a System Administrator, you will be a critical part of our IT operations team, responsible for the seamless functioning and security of our hybrid identity environments. Your expertise will be vital in managing Windows Active Directory and Azure environments, deploying and maintaining endpoint security solutions, and implementing efficient backup and disaster recovery strategies. A strong focus on automation through PowerShell and Bash scripting will be key to your success in this role. Key Responsibilities: 1. Active Directory (AD) & Azure AD Management: Administer, maintain, and optimize our on-premises Windows Active Directory and Azure AD environments, ensuring high availability and performance. Develop, manage, and troubleshoot Group Policies (GPOs) to enforce security settings and streamline user environments. Oversee user authentication, authorization, and access controls across hybrid environments. Configure, implement, and troubleshoot RADIUS authentication for secure network access for various devices and users. 2. Azure AD Connect & Hybrid Identity Management: Design, deploy, configure, and maintain Azure AD Connect, ensuring seamless and reliable hybrid identity synchronization between on-premises AD and Azure AD. Proactively identify and troubleshoot complex Azure AD Sync issues, including password hash synchronization, pass-through authentication, and federation services. Implement and enforce hybrid identity security best practices, including Conditional Access policies, Multi-Factor Authentication (MFA), and Privileged Identity Management (PIM). 3. WSUS & Print Server Administration: Manage the full lifecycle of security updates and patches by configuring and deploying them via Windows Server Update Services (WSUS) across the organization. Maintain, optimize, and troubleshoot Print Server infrastructure to ensure reliable printing services across multiple geographical locations. 4. Endpoint & Security Management: Plan, deploy, and manage Microsoft Intune for comprehensive device compliance, mobile device management (MDM), and mobile application management (MAM) policy enforcement. Configure, monitor, and respond to alerts from SentinelOne endpoint security solutions, ensuring robust protection against advanced threats. Actively contribute to implementing zero-trust security principles and ensuring strict compliance with internal IT security policies and industry regulations. 5. Backup & Disaster Recovery: Configure, manage, and monitor Veeam Backup & Replication for the protection of critical data, virtual machines, and applications. Develop, document, and regularly test disaster recovery strategies and business continuity plans to minimize downtime and ensure rapid data restoration. 6. Automation & Scripting: Develop, maintain, and optimize robust PowerShell scripts for automating routine system administration tasks, including Active Directory management, user provisioning/ deprovisioning, and software deployments. Identify opportunities for automation to improve operational efficiency, reduce manual workloads, and enhance system reliability. (Optional: If applicable) Utilize Bash scripting for managing Linux-based systems or hybrid automation tasks. 7. Policy Development & Compliance: Collaborate with IT leadership to create, implement, and enforce comprehensive IT policies related to security, access control, data protection, and acceptable use. Ensure ongoing compliance with industry standards, regulatory requirements, and internal best practices. Required Skills & Qualifications: Experience: Minimum of 3+ years of hands-on experience in a System Administrator role with a strong focus on Windows environments. Core Technologies: Proven expertise in Windows Active Directory, Azure AD, Azure AD Connect, WSUS, Print Server, and Microsoft Intune. Hybrid Identity: Strong expertise in Azure AD Connect configuration, troubleshooting, and comprehensive hybrid identity management. Endpoint Security: Hands-on experience with Microsoft Intune and SentinelOne endpoint security solutions. Scripting: Demonstrated proficiency in PowerShell scripting for automation in complex Windows environments. Backup & DR: Solid knowledge of Veeam Backup & Replication and experience in developing and implementing disaster recovery strategies. Networking: Familiarity with RADIUS authentication and foundational network security protocols. Problem-Solving: Excellent troubleshooting, analytical, and problem-solving skills with a methodical approach. Communication: Strong documentation and communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical audiences. Preferred Certifications (A Strong Plus): Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Identity and Access Administrator (SC-300) Veeam Certified Engineer (VMCE)

Key/Major Activities Experience and knowledge of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive Administration, MFA, SSO, Mobile Device Management, Deployment, and Distribution, SMTP Relay, ADFS Should have a good experience in troubleshooting issues of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive, MFA, SSO and MDM Issues, SMTP Relay, ADFS, DNS, DHCP, AD Connect Sync, Scripting (PowerShell) Escalate and co-ordinate with Vendors for issue resolution Communicate with Customers IT and Security Groups Co-ordinate with FW, NW teams to ensure Supported systems are maintained Working Knowledge of various MDM & Patch Management Tools Troubleshooting and support, SCCM, Desktop Images, Trend Micro, DLP, Windows Defender, BitLocker Encryption, Virtual Images Maintaining Patch version update report from MS Portal and ensuring all the End Points & Servers are at minimum n-1 version Remote Support and assisting users via calls and MS teams Install, Configure, Test, Manage and Maintain M365 Application software, and System management tools Intune Windows packages creation, testing & deployments Liaise with vendors and other IT personal/Customer for problem resolution L2 Desktop Support and Remote Support for end-users. Knowledge of handling Helpdesk Ticketing Systems. Maintaining IT documentations, Audit Queries, Hardening VAPT Fix, Security & Compliance End User SLA Management Technical Skill M365 Cloud Administration Advanced knowledge of M365-AD, MFA, SSO and Microsoft Systems Center Configuration Manager (SCCM), ADFS, SMTP Relay, Radius Server (NPS), Certificate Authority (CA), AD Connect Sync, Conditional Access Detailed understanding of Android/iOS creation & deployment of mobile apps, should know Microsoft Intune on Azure - focuses on mobile device management MDM, MAM, App Protection Experience in End Point engineering and support activities Advanced knowledge of patch management methodologies Should have a good experience in troubleshooting issues of Patch Management & MDM Familiarity with certificate application to end user devices Provide Level 3 support for complex issues related to Microsoft 365 services Advanced Troubleshooting and Support Identity and Access Management Should have a good experience in Hybrid Environment Management Automation and Scripting Monitoring and Reporting Migration and Deployment Collaboration with Stakeholders Behavioural Skills Excellent communication skill, Clear English speaking and writing ability Project management skill Excellent co-ordination and Inter-personal effectiveness Have systematic approach towards work areas Should be able to cope up excellently under stressful circumstances

Position Summary: We are seeking a skilled and detail-oriented Microsoft Administrator - Vulnerability Remediation to join our team. The ideal candidate will have a strong background in Microsoft platforms, vulnerability remediation, and VMware administration. This role requires a proactive professional with a focus on identifying and resolving vulnerabilities across a large number of hosts, ensuring robust system security and compliance. The position involves repetitive tasks, requiring consistency, precision, and adherence to established protocols. Key Responsibilities Vulnerability Remediation: Analyze, prioritize, and remediate vulnerabilities across large-scale Microsoft environments. Implement patches, updates, and configuration changes to resolve vulnerabilities while minimizing disruptions to operations. Collaborate with security teams to ensure timely and effective mitigation of identified risks. Microsoft Platform Administration: Manage, monitor, and maintain Microsoft environments, including Windows Server and related services. Work with Azure Administration tasks, including provisioning, monitoring, and maintaining cloud-based resources. Follow and implement standard work documents, protocols, and best practices for the Microsoft ecosystem. Azure Administration: Perform tasks related to Azure cloud services, including virtual machines, storage, networking, and security configurations. Monitor and troubleshoot Azure-based solutions, ensuring optimal performance and security. VMware Administration: Oversee VMware infrastructure, including installation, configuration, and maintenance of virtualized environments. Work with ESXi hosts, vCenter servers, and other VMware products to support business requirements. Conduct regular updates, backups, and performance optimization of VMware systems. Repetitive Task Management: Execute remediation processes consistently and accurately across a high volume of hosts. Document completed tasks and provide regular updates to stakeholders. Collaboration and Reporting: Work closely with cross-functional teams, including IT security, infrastructure, and operations. Provide detailed reports on remediation activities, status updates, and compliance metrics. Required Skills and Qualifications: Experience: Minimum 3+ years of Microsoft administration experience, with a strong focus on vulnerability remediation. 3+ years of hands-on experience with the Microsoft platform and Azure Administrator responsibilities. Solid experience in VMware administration, including virtualized environments and related tools. Technical Skills: In-depth knowledge of Windows Server and Azure cloud services. Proficiency in identifying, analyzing, and remediating security vulnerabilities. Experience with patch management tools and techniques. Strong understanding of VMware environments, including ESXi and vSphere. Soft Skills: Excellent attention to detail and commitment to high-quality work. Strong problem-solving and troubleshooting skills. Ability to follow detailed procedures and standard documentation. Good communication and teamwork abilities.

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote

We are looking for a skilled Windows System Administrator to manage, configure,maintain Windows servers,related infrastructure. Bachelor’s in CS / IT / BE with 5–10 yrs experience in Windows Administration. Experience in VMware/Hyper-V, backup tools. Required Candidate profile The role involves handling Active Directory, Group Policies, DNS/DHCP, patch management, system monitoring, backups, and ensuring overall system performance, availability, security. ITIL Processes. Perks and benefits To be disclosed post interview

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Document and Reporting Compliance Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years of Education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure timely project delivery- Provide guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Document and Reporting Compliance- Strong understanding of compliance regulations- Experience in designing and implementing reporting solutions- Knowledge of SAP systems and applications- Hands-on experience in configuring compliance tools Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP Document and Reporting Compliance- This position is based at our Bengaluru office- A 15 years of Education is required Qualification 15 years of Education