Operations Manager

Operations Manager

Roles & Responsibilities:

Strategic Responsibilities:

• Architect scalable delivery frameworks, SOPs, and KPI-based governance structures.
• Lead client transitions end-to-end from due diligence and solutioning to go-live.
• Defining automation and AI roadmaps across finance and supply chain processes.
• Represent Eximius Next in global client discussions and operational reviews.

Operational Responsibilities:

• Build and lead cross-functional teams across F&A, Payroll, and Supply Chain.
• Resolve delivery issues and client escalations proactively.
• Standardize operations, stabilize transitions, and drive continuous improvements.
• Cultivate a strong culture of ownership, agility, and innovation.

Desired Candidate Profile:

• Experience:

   8–12 years in BPM, Shared Services, or BPO with strong F&A domain expertise.

• Domain:

   Hands-on experience in AP, AR, R2R, and exposure to Payroll/Supply Chain.

• Leadership:

   Proven team leadership, transition management, and delivery governance.

• Tech & Tools:

   Familiarity with ERP systems (SAP, Oracle), RPA tools, BI dashboards, and AI-driven automation.

• Client-Facing:

   Excellent communication and stakeholder management with global clients.

Educational Qualification:

• Required:

   Bachelor’s degree in business, Finance, or Operations

• Preferred:

   MBA from a reputed institution

Certifications (Preferred):

• Lean Six Sigma (Green Belt or above)
• PMP (Project Management Professional)
• APICS/CSCP
• ERP/RPA/Automation-related certifications

Traits We’re Looking For:

• Entrepreneurial mindset with a builder’s DNA
• High ownership and accountability
• Comfortable in a fast-paced, startup environment
• Ability to multitask, lead teams, and solve complex problems hands-on
• Strong emotional intelligence and interpersonal skills

What’s in It for You:

• Leadership Role from Day One

• Mentorship by Founders

• No Bureaucracy, High Autonomy

• Opportunity to Shape & Scale a Global Ops Firm