Work from Office
Full Time
A degree or diploma in computer science, information technology, or a related field, or equivalent experience.
At least 1-3 years of IT experience, particularly in roles involving desktop support and IT operations.
Basic knowledge of desktop and network support, with a willingness to learn and grow in understanding technical requirements for IT operations.
Familiarity with IT service management platforms like JIRA Service Desk is a plus.
Strong customer service skills and the ability to explain technical information in simple terms for non-technical users.
Ability to work independently and as part of a team, effectively managing multiple responsibilities in a dynamic environment.
Good communication skills, both written and verbal, for clear and concise communication within the organization.
Flexibility to work both remotely and in-office as needed, with occasional travel for on-site support or training
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