41 Glide Api Jobs

Design, configure, and enhance ServiceNow ITSM modules. Develop custom scripts, workflows, and integrations (REST/SOAP). Automate incident, problem, and change processes while ensuring platform scalability and performance. Required Candidate profile 5–10 years of ServiceNow with deep ITSM expertise. Strong in JavaScript, Glide API, REST/SOAP integrations, workflows, and automation. Proven ability to deliver scalable solutions and collaborate

Implement and manage ServiceNow CMDB. Configure discovery, service mapping, integrations, and reconciliation rules. Maintain data quality, automate updates, ensure CI accuracy, and support ITSM/ITOM processes. Required Candidate profile 5–10 years of ServiceNow experience with strong expertise in CMDB, Discovery, and Service Mapping. Skilled in integrations, CI data modeling, reconciliation, and scripting. Strong communication skills

Configure and implement ServiceNow Field Service Management (FSM) modules. Build work order flows, dispatching, scheduling, and integrations. Automate field operations, optimize workforce management, and ensure seamless service delivery. Required Candidate profile 5–10 years of ServiceNow experience with strong expertise in FSM. Skilled in work order management, scheduling, dispatch, and integrations. Strong JavaScript/Glide scripting and communication skills.

Implement and configure ServiceNow Customer Service Management (CSM) modules. Build case/incident workflows, portals, and integrations. Ensure process automation, platform optimization, and seamless customer experience. Required Candidate profile 5–10 years of ServiceNow with expertise in CSM. Skilled in case management, portals, integrations, and workflow automation. Strong scripting and communication skills to support business and customer

Design, configure, and implement ServiceNow HR Service Delivery (HRSD) modules. Build custom workflows, case management, integrations, and knowledge portals. Ensure process automation, platform optimization, and end-user support. Required Candidate profile 5–10 years of ServiceNow experience with strong expertise in HRSD. Skilled in HR case/knowledge management, integrations, and workflow design. Strong scripting (JavaScript, Glide API)

Design, develop, and implement ServiceNow custom applications, Service Portal components, and integrations. Ensure platform optimization, troubleshoot issues, automate workflows, and collaborate with cross-functional teams for solution delivery. Required Candidate profile 5–10 years of ServiceNow development experience with strong skills in custom app development, Service Portal design, and integrations. Proficient in JavaScript, Glide APIs, and ITSM processes.

Job Title: Senior ServiceNow Developer Location: Hyderabad, India Experience: 5+ Years (with strong ITSM expertise) Employment Type: Full-time About the Role We are looking for a Senior ServiceNow Developer to join our team in Hyderabad. The ideal candidate will have 5+ years of hands-on experience in ServiceNow development, with a strong focus on IT Service Management (ITSM) modules. You will play a key role in designing, developing, and implementing ServiceNow solutions that streamline IT operations and improve business outcomes. Key Responsibilities Design, develop, and implement ServiceNow solutions, with a primary focus on ITSM modules (Incident, Problem, Change, Request, CMDB, Knowledge, etc.) Customize ServiceNow applications and modules, workflows, business rules, UI policies, and integrations. Work closely with stakeholders to gather requirements and translate them into scalable technical solutions. Maintain and enhance existing ServiceNow implementations, ensuring performance, usability, and scalability. Integrate ServiceNow with third-party tools and systems. Mentor junior developers and contribute to best practices within the ServiceNow team. Required Skills & Qualifications Bachelors degree in Computer Science, IT, or related field. 5+ years of ServiceNow development experience , with strong expertise in ITSM. Proficiency in ServiceNow scripting (JavaScript, Glide API, UI Actions, Business Rules). Experience with ServiceNow administration, integrations (REST/SOAP APIs), and customization. Strong understanding of ITIL processes and frameworks. ServiceNow certifications (CSA, CIS-ITSM, CAD) preferred. Excellent problem-solving, communication, and collaboration skills Why Join Us Opportunity to work on enterprise-grade ServiceNow implementations . Collaborative and innovative work environment. Competitive compensation and benefits. Career growth with ongoing learning and certifications. ???? How to Apply: Send your updated resume to [HIDDEN TEXT] Show more Show less

As the Head of IT Service Management, you will lead a skilled team dedicated to maximizing the efficiency and functionality of the ServiceNow platform. You will drive process development and enhancements and work closely with cross-functional teams to meet strategic goals. Your role is crucial in identifying performance bottlenecks, deploying new features, and ensuring operational excellence within the IT service landscape. In our dynamic and innovative work environment, you will thrive as part of a multicultural team that embraces flexibility and encourages collaborative problem-solving. Your leadership will guide our efforts to streamline IT service processes, enhance user experience, and support data-driven outcomes. Lead and optimize the ServiceNow Platform update process, ensuring seamless progression of enhancements and feature deployments. Oversee a dedicated IT Service Management team, fostering collaboration and driving innovation in service delivery. Analyze system performance, identifying and resolving bottlenecks to enhance user experience and operational efficiency. Manage incident resolution and support requests related to the ServiceNow platform, leveraging troubleshooting skills for swift resolutions. Lead configuration and customization of ServiceNow applications, implementing workflows that automate and improve processes. Coordinate integrations with third-party systems to ensure cohesive functionality across platforms. Champion ITIL best practices within the team, promoting a culture of continuous improvement and operational excellence. Engage with cross-functional stakeholders, communicating effectively to align IT services with business needs and strategies. Key Skills And Experience: Degree in Engineering, Computer Science, or related field. 15+ years of experience in Telecom/IT with a strong understanding of the ServiceNow platform (ServiceNow Administrator/Developer experience). 5+ years of leadership experience managing virtual teams in large organizations. In-depth knowledge of ServiceNow platform and features such as configuration of Business Rules, UI policies, ACLs, UI actions, Scripting (JavaScript, Glide API) for creating customizations and automations. In-depth knowledge of ServiceNow ITSM, CMDB, ITOM, and core modules. Strong problem-solving, analytical, and troubleshooting skills. It would be nice if you also had: Experience as a Solution Architect in multi-technological environments. Experience with Performance Analytics and Reporting in ServiceNow. ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD). ITIL V4 foundation/intermediate certification. About Us: Nokia is committed to innovation and technology leadership across mobile, fixed, and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks, and fearless to bring our authentic selves to work. What we offer: Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs, and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer. About The Team: Strategy and Technology lay the path for Nokia's future technology innovation and identify the most promising areas for Nokia to create new value. We set the company's strategy and technology vision, offer an unparalleled research foundation for innovation, and provide critical support infrastructure for Nokia.,

As a prominent cloud consulting and IT service provider deeply rooted in India and based in Singapore, we have earned the trust of clients worldwide with our expertise and innovation in cloud operations, cyber security, and managed services. We are currently looking for an experienced ServiceNow Architect who specializes in Conversational Catalog creation and traditional catalog conversion within the ServiceNow (SNOW) platform. In this role, you will be responsible for leading design and implementation efforts to improve user experiences through natural language interactions and optimizing catalog workflows across enterprise service domains. Key Responsibilities: - Possess a minimum of 8 years of IT experience with at least 4 years dedicated to ServiceNow platform architecture. - Demonstrated expertise in designing and implementing Conversational Catalog solutions using ServiceNow Virtual Agent and Now Assist. - Solid understanding of ServiceNow Service Catalog, Request Management, and Flow Designer. - Proficiency in topic flow design, dialog creation, NLU training, and contextual triggers. - Hands-on experience in integrating Virtual Agent with external systems or back-end workflows. - Excellent knowledge of JavaScript, Glide API, REST APIs, and ServiceNow scripting. - Certified ServiceNow CSA (Certified System Administrator) and preferably CAD, CIS-Virtual Agent, or other ServiceNow certifications. - Exceptional problem-solving and communication skills. Skills & Qualifications Expertise: - Certified ServiceNow System Administrator (CSA) and Application Developer (CAD). - Hands-on experience with Virtual Agent, Employee Center, and CSM/ITSM modules. - Strong knowledge of Flow Designer, Integration Hub, and NLU AI. Catalog Conversion: - Proven track record in converting static catalog items to dynamic, AI-driven interactions. - Experience with Dialog flow, Rasa, or Microsoft Bot Framework (optional but a plus). Proficiency: - Proficient in JavaScript, Glide Script, REST/SOAP APIs, and ServiceNow AI/ML capabilities. - Familiarity with Now Assist, AI Search, and Predictive Skills. Qualifications: - Experience in multi-departmental catalog rollout (HR, IT, Facilities, etc.). - Familiarity with MS Teams integration or Conversational AI ecosystems. - Exposure to GenAI or LLM-based integrations with ServiceNow (an advantage). This is an exciting opportunity for someone with a strong background in ServiceNow architecture and Conversational Catalog solutions to enhance user experiences and drive innovation across enterprise service domains.,

You are seeking a ServiceNow Technical Lead who specializes in Field Service Management (FSM) and Customer Service Management (CSM). If you are enthusiastic about creating scalable ServiceNow solutions and thrive in leading teams, this position is tailored for you. As a ServiceNow Technical Lead, your primary responsibilities will include overseeing the end-to-end implementation of ServiceNow FSM and CSM modules. You will be tasked with transforming business requirements into technical solutions using ServiceNow best practices. Furthermore, your role will involve designing, configuring, and customizing workflows, business rules, UI actions, and integrations. As a leader, you will guide and mentor a team of developers, conducting code and design reviews. Collaboration with cross-functional stakeholders to ensure platform alignment with business objectives will be a key aspect of your responsibilities. Additionally, you will be responsible for managing platform upgrades and ensuring system stability, performance, and security. Maintaining documentation and supporting governance processes will also fall within your scope of duties. To excel in this role, you must possess at least 8 years of ServiceNow development experience. Your background should demonstrate a strong proficiency in FSM and CSM implementations. A deep understanding of ServiceNow scripting, including JavaScript and Glide API, is essential. Experience with REST/SOAP API integrations and Integration Hub is crucial for this position. Moreover, a solid grasp of ITSM processes, CMDB, and platform architecture is required. Holding a ServiceNow CSA certification is mandatory, with CSM/FSM certifications considered advantageous. Familiarity with ServiceNow App Engine or custom application development is beneficial, along with prior experience in Agile/Scrum environments. In addition to the must-have skills, possessing a Certified Implementation Specialist (CSM or FSM) certification would be advantageous. Knowledge of Virtual Agent, Predictive Intelligence, or Performance Analytics is considered a plus. Familiarity with NowAssist & AI Agent framework and Workflow Data Fabric would also be beneficial for this role.,

You are a highly skilled ServiceNow HRSD Architect responsible for leading the design and implementation of ServiceNow's HR Service Delivery (HRSD) solutions. Your main focus will be on collaborating with HR and IT stakeholders to create scalable, efficient, and user-centric solutions on the ServiceNow platform. As a ServiceNow HRSD Implementation Consultant/Developer, you will be in charge of configuring, customizing, and implementing the HRSD module within the ServiceNow platform. Your goal is to streamline HR processes and enhance employee experience through the implementation of HRSD solutions. Your role will involve close collaboration with HR business stakeholders, HR system administrators, and IT teams to deliver solutions that not only improve HR service delivery but also integrate seamlessly with other enterprise systems. Key Responsibilities: - Leading the design, architecture, and deployment of ServiceNow HRSD solutions. - Defining technical strategies and governance for HRSD implementations. - Collaborating with HR teams to gather requirements and translate them into technical solutions. - Designing and configuring core HRSD applications such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events. - Guiding and mentoring development teams during solution implementation. - Ensuring seamless integration with third-party systems like Workday and SAP SuccessFactors. - Developing and maintaining documentation, including design specifications and architecture diagrams. - Ensuring platform scalability, security, and performance optimization. - Conducting architecture reviews and participating in governance processes. - Staying updated on new ServiceNow HRSD features and recommending adoption where beneficial. Required Skills and Qualifications: - Proven experience as a ServiceNow Architect, with a focus on HRSD. - In-depth knowledge of ServiceNow platform capabilities and best practices. - Strong understanding of HR processes and the employee lifecycle. - Hands-on experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Experience with HRSD modules: Case Management, Knowledge Management, Onboarding/Lifecycle Events, and Employee Service Center. - Proficiency in scripting languages such as JavaScript and Glide API. - Experience in integrating ServiceNow with HR systems like Workday or SAP SuccessFactors. - ServiceNow Certified Implementation Specialist HRSD (preferred). - Excellent communication, stakeholder management, and leadership skills. Preferred Qualifications: - ServiceNow Certified System Administrator. - Familiarity with Agile project management practices. - Experience with global HR transformation projects. - Exposure to other ServiceNow modules like ITSM, ITOM, etc. would be a plus.,

As a ServiceNow Technical Lead, you will be responsible for driving the design and implementation of both Field Service Management (FSM) and Customer Service Management (CSM) modules. Your primary role will involve translating business requirements into scalable technical solutions and leading a team of developers. It is essential to ensure delivery excellence, governance, and adherence to platform best practices. Your key responsibilities will include leading the end-to-end implementation of FSM & CSM modules, translating requirements into workflows, scripting (JavaScript/Glide), UI actions, business rules, and integrations. Additionally, you will be required to design and support REST/SOAP API integrations and use IntegrationHub. Mentoring developers, conducting design and code reviews, collaborating with stakeholders, managing platform upgrades, performance, security, maintaining documentation, and enforcing change and governance policies are also crucial aspects of this role. To be successful in this position, you should have 8+ years of experience in ServiceNow development, including leading roles as a Technical Lead. Proven experience in FSM and CSM implementations, proficiency in JavaScript, Glide API, and REST/SOAP integrations, as well as a strong understanding of ITSM processes and CMDB architecture are required. Being a ServiceNow Certified System Administrator (CSA) is mandatory, along with experience working within Agile/Scrum environments. Preferred (bonus) skills include being a Certified Implementation Specialist in FSM and/or CSM, familiarity with App Engine, Virtual Agent, Predictive Intelligence, Workflow Data Fabric, and NowAssist/AI Agent Framework, as well as holding an ITIL Foundation certification. To apply for this position, please send your updated resume/CV to shubham@vidhema.com.,

You are a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules. Your roles and responsibilities include participating in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong emphasis on HRSD modules. You will document configurations, reports, and development work thoroughly, create design documents for complex technical solutions, lead customer conversations to assist with requirements gathering processes, and assist customers with executing testing scenarios and plans. You will educate customers on ServiceNow products and the solutions created for them by delivering effective demonstrations, engage in timely and effective written and verbal communications with customers and teammates, collaborate with and support your teammates, and demonstrate expert understanding of technical consultant methodologies and principles. Additionally, you will maintain a keen understanding of the products implemented and customers" business, configure and/or develop advanced ServiceNow features, maintain certifications, knowledge of new features with each release, and commit to continuous learning. You will attend and participate in design workshops and activities, participate in story grooming and pointing sessions, lead Code Promotion activities, write well-designed, testable, efficient code, participate in peer review testing, deliver well-prepared solution demonstrations during sprint retrospectives, participate in cutover planning and implementation, lead Knowledge Transfer sessions with customers, support Project Managers, participate in pre-sales activities, and mentor Associate Technical Consultants and Technical Consultants. Requirements: - 4-6 years of hands-on experience in ServiceNow development projects. - At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD). - Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments. - Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events. - Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets. - ServiceNow CSA and CIS- HR Certifications. - Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations. - Strong understanding of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer. - Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0. - Deep knowledge and expertise in key areas of the ServiceNow platform. - B.Tech in Computer Science or a related field. - Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products. Soft Skills: - Exceptional Communication - Collaboration - Intellectual Curiosity & Proactivity - Strategic Thinking - Mentorship - Resilience & Adaptability If you are looking to make a significant impact, thrive in a collaborative and innovative environment, seek professional development opportunities, and value competitive salary, wellness packages, and flexible work arrangements, then you may be a great fit for this position.,

Job Title : ServiceNow- Technical Consultant-CSM(Remote) Job Type - Remote Experience - 8+ Years Job Description - We are seeking an experienced and technically strong ServiceNow Technical Lead specializing in the Customer Service Management (CSM) module. This role will lead the design, architecture, development, and deployment of scalable CSM solutions on the ServiceNow platform. The ideal candidate combines strong technical development skills with leadership experience, client communication, and a track record of delivering complex ServiceNow implementations. Key Responsibilities: Technical Leadership: Lead end-to-end technical design and implementation of ServiceNow CSM solutions. Guide a team of ServiceNow developers and administrators through the SDLC. Review code, ensure adherence to best practices, and maintain platform integrity. Serve as the technical point of contact for clients and internal stakeholders. Architecture & Development: Architect robust and scalable ServiceNow CSM solutions using standard and custom components. Develop and customize key CSM features: Cases, Accounts, Contacts, Entitlements, SLAs, Knowledge, Communities, and Virtual Agent. Create custom applications and integrations using REST/SOAP APIs, IntegrationHub, and MID Servers. Implement AWA (Advanced Work Assignment), Virtual Agent, and Predictive Intelligence where applicable. Stakeholder Management: Collaborate with business analysts and solution architects to translate business requirements into technical designs. Present solution architecture and roadmaps to business and IT leaders. Drive workshops, technical discussions, and sprint planning with cross-functional teams. Governance & Delivery: Ensure adherence to ServiceNow platform standards, security policies, and performance benchmarks. Manage technical risk, issue resolution, and post-implementation support. Conduct platform upgrades and migrations while minimizing impact to business. Required Skills & Qualifications: 8+ years of experience on the ServiceNow platform, with 3+ years in CSM-specific implementations. Deep knowledge of ServiceNow architecture, including custom apps, scoped apps, ACLs, UI policies, and scripting (JavaScript, Glide API). Proven experience with ServiceNow Studio, Flow Designer, Business Rules, Script Includes, and custom integrations. Proficient in implementing: Case Lifecycle Management SLAs and Entitlements Omnichannel support (chat, email, portal) Knowledge Base and Communities Dashboards and Performance Analytics Experience integrating with CRM, ERP, and external ticketing systems via APIs. Strong background in Agile/Scrum methodologies and DevOps tools (JIRA, Git, etc.). Preferred Certifications: ServiceNow CSA Certified System Administrator (Mandatory) ServiceNow CIS Customer Service Management (Highly Preferred) ServiceNow Application Developer (Preferred) ITIL v4 Foundation (Preferred) Soft Skills: Excellent leadership, mentoring, and team collaboration skills. Strong communication and client-facing abilities. Ability to drive decisions and resolve conflicts in high-pressure environments. Ownership mindset and proactive approach to problem-solving. Show more Show less

As a ServiceNow Integration Specialist, you will be responsible for designing, developing, and implementing integrations between ServiceNow and other enterprise systems. Your role will involve working closely with stakeholders to understand their needs, develop integration solutions, and ensure seamless data flow and process automation, primarily focusing on the IT Service Management (ITSM) module. Key Responsibilities Integration Development: Design, develop, and implement robust and scalable integrations between ServiceNow and other enterprise applications using web services, REST, SOAP, and other relevant technologies. Requirement Analysis: Collaborate with business analysts and stakeholders to gather integration requirements and translate them into technical specifications. Configuration and Customization: Configure and customize the ServiceNow ITSM module to meet business needs, including workflows, business rules, and UI policies. Testing and Troubleshooting: Conduct thorough testing of integrations to ensure data integrity and reliability. Troubleshoot and resolve integration issues as they arise. Documentation: Create and maintain comprehensive documentation for all integration processes, configurations, and customizations. Best Practices: Adhere to industry best practices and company standards in all integration and development activities. Collaboration: Work closely with cross-functional teams, including IT, security, and business units, to ensure seamless integration and operation. Continuous Improvement: Identify opportunities for process improvements and automation to enhance system efficiency and effectiveness. Qualifications Experience: Minimum of 5+ years of experience in ServiceNow integration development, with a focus on the ITSM module. Technical Skills: Proficiency in web services, REST, SOAP, XML, and JSON. Strong understanding of ServiceNow platform capabilities and architecture. Development Skills: Experience with JavaScript, Glide API, and other scripting languages used in ServiceNow. Certifications: ServiceNow Certified System Administrator and/or ServiceNow Certified Implementation Specialist is preferred. Communication: Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders. Education: Bachelor's degree in Computer Science, Information Technology, or a related field.,

ServiceNow Platform Knowledge ServiceNow Studio ServiceNow Modules : Knowledge of ServiceNow modules namely ITSM - Incident Management Technical Knowledge JavaScript - Client-side (UI actions), Server-side (business rules, Script Includes, Scripted REST APIs) (Mandatory) HTML/CSS Jelly experience is preferred REST API and Webhooks Glide API Transform Maps and Data Import Authentication mechanisms - OAuth 2. 0, Basic Auth, and API Key and able to configure in ServiceNow and other ServiceNow Debugging Tools Versioning and Publishing ServiceNow Application

We are looking for a highly skilled and experienced ServiceNow Lead Administrator / Support Specialist to manage, maintain, and enhance our ServiceNow platform. The ideal candidate will be responsible for providing expert-level administration, support, and continuous improvement for various ServiceNow modules. This role requires strong technical proficiency in ServiceNow, excellent problem-solving abilities, and the capacity to ensure the platform's optimal performance and alignment with business needs. Roles and Responsibilities: Lead the administration, configuration, and maintenance of the ServiceNow platform, including but not limited to ITSM, ITBM, ITOM, HRSD, and CSM modules. Provide expert-level support and troubleshooting for all ServiceNow-related issues, ensuring timely resolution and minimal disruption to services. Manage user access, roles, and security within ServiceNow, ensuring compliance with organizational policies and best practices. Configure and maintain workflows, forms, reports, dashboards, and integrations within the ServiceNow environment. Perform regular health checks, performance monitoring, and optimization of the ServiceNow instance. Plan, coordinate, and execute ServiceNow upgrades and patch installations , ensuring seamless transitions and minimal impact on users. Collaborate with business stakeholders and IT teams to gather requirements, identify opportunities for platform enhancement, and implement new functionalities. Develop and maintain comprehensive technical documentation for ServiceNow configurations, processes, and support procedures. Automate routine administrative tasks within ServiceNow to improve efficiency. Conduct training sessions for end-users and junior administrators on ServiceNow functionalities and best practices. Participate in root cause analysis for complex incidents and implement solutions to prevent recurrence. Stay updated with the latest ServiceNow features, releases, and industry trends to advise on continuous improvements and strategic roadmap planning. Required Skills and Qualifications: Extensive hands-on experience in ServiceNow administration, configuration, and support . Proficiency in administering and supporting multiple ServiceNow modules (e.g., ITSM, ITOM, ITBM, HRSD, CSM). Strong understanding of ServiceNow architecture, capabilities, and best practices . Experience with ServiceNow scripting (JavaScript, Glide API) for client-side and server-side logic. Knowledge of integrations using REST/SOAP APIs, MID Servers, and other integration hubs . Ability to troubleshoot complex platform issues and provide effective solutions. Excellent analytical, problem-solving, and communication skills (written and verbal). Strong customer service orientation and ability to work effectively with diverse teams. ServiceNow Certified System Administrator (CSA) certification is highly preferred. ITIL Foundation certification is a plus.

You should have a Bachelor's degree in Computer Science/IT (B.Tech) or MCA qualification to be eligible for this job opportunity located in Pune with a Work From Office arrangement. You must possess 3 to 5 years of experience in ServiceNow development and administration. As a ServiceNow Developer, your primary responsibilities will include designing, developing, and implementing ServiceNow solutions using both out-of-the-box features and custom scripting. You will be tasked with customizing and configuring various ServiceNow modules such as Incident, Problem, Change, Request, CMDB, Knowledge, and Service Catalog. Developing and maintaining integrations with third-party tools through APIs, web services (REST/SOAP), and MID servers will also be crucial. Your involvement in the full development lifecycle, from requirements gathering to design, development, testing, deployment, and support, is essential. Implementing workflows, business rules, client scripts, UI policies, and data policies will also be part of your routine tasks. Regular platform upgrades and patching while ensuring minimal impact to users will be a key aspect of your role. Collaboration with cross-functional teams including IT Operations, Security, and Project Management will be necessary. You will be required to create and maintain technical documentation such as design specs, test plans, and user guides. Ensuring adherence to best practices, coding standards, and governance processes is vital for this position. To be considered for this role, you should have at least 3 to 5 years of hands-on development experience in the ServiceNow platform. Strong expertise in JavaScript, GLIDE API, and ServiceNow scripting (client & server side) is required. Experience in configuring and customizing core ITSM modules is essential. Working knowledge of ServiceNow Studio, Flow Designer, and Integration Hub is preferred. Experience with REST/SOAP integrations, the use of MID servers, ServiceNow best practices, system architecture, and data model is expected. A good understanding of the ITIL framework will be beneficial for this position.,

Wipro Limited is a leading technology services and consulting company committed to developing innovative solutions that cater to clients" most complex digital transformation requirements. With a focus on consulting, design, engineering, and operations, we support clients in achieving their boldest ambitions and establishing future-ready, sustainable businesses. Our global presence spans over 65 countries with a workforce of more than 230,000 employees and business partners, dedicated to helping customers, colleagues, and communities thrive in a rapidly evolving world. As a ServiceNow Developer, your responsibilities will include designing, developing, and customizing ServiceNow applications and modules, particularly focusing on IT Service Management (ITSM) and IT Operations Management (ITOM) aspects such as Incident, Change, Problem, Request, Knowledge, Discovery, CMDB, Event Management, and Orchestration. You will be involved in creating and configuring various elements like Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Additionally, your role will entail implementing and managing ServiceNow Discovery, MID Servers, and ensuring CMDB health. Developing integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations will also be a crucial part of your responsibilities. You will collaborate with stakeholders to gather requirements, translate them into specifications, and deliver robust solutions. Furthermore, optimizing performance and scalability of ServiceNow instances, participating in testing, QA, and production deployment activities, and maintaining technical documentation for implementations and customizations are essential aspects of the role. Collaborating with platform architects and business stakeholders to align with the overall ServiceNow roadmap is also a key responsibility. The ideal candidate will possess at least 7 years of hands-on experience in ServiceNow development and administration, with a solid understanding of core ITSM modules and ITOM components. Proficiency in JavaScript, Glide API, and Flow Designer, along with a deep understanding of CMDB structure, data models, and dependency mapping, is required. Experience with MID Servers, credentials management, probes/sensors, custom applications, portal widgets, Access Control Rules (ACLs), UI Policies, Data Policies, version upgrades, clone management, patching activities, Agile/Scrum development practices, and familiarity with DevOps, App Engine, or SecOps are valuable assets. Certification as a ServiceNow Certified System Administrator (CSA) is mandatory, while a Certified Implementation Specialist (CIS) in ITSM or ITOM is preferred. Soft skills such as strong analytical and problem-solving abilities, excellent communication and interpersonal skills, self-motivation, and a passion for learning are essential for success in this role. Join us at Wipro and be a part of our modern digital transformation journey. We are seeking individuals who are inspired by reinvention and are committed to evolving themselves, their careers, and their skills. Our business thrives on purpose and encourages you to shape your own reinvention. Realize your ambitions with us at Wipro. We welcome applications from individuals with disabilities.,

The ServiceNow Administrator will report directly to the Product Owner for ServiceNow. You will mentor other ServiceNow Administrators to help them master the platform and provide continuous service improvements. It is essential for you to understand the platform modules, including Incident Management, Change Management, Problem Management, and CMDB. You must have the ability to create workflows, configure forms, manage user roles, enhance scripting abilities, and be proficient in JavaScript to write efficient scripts using Glide API. The ideal candidate will have extensive experience in guiding individuals to understand, manage, and support the ServiceNow platform. You should be able to communicate technical concepts and workflows clearly to end-users. Troubleshooting platform-specific issues and fixing them should be within your skill set. A strong understanding of database concepts like tables, relationships, queries, and reporting is necessary. Collaboration with various teams such as IT, Dev, and HR is also expected. Understanding scoped vs global applications, following standard ServiceNow release processes, promoting code via update sets, and adhering to support processes for scheduled upgrades and security patches is crucial. You should comprehend platform components and their utilization to achieve desired results and follow Consilio JIRA workflow processes. The right candidate will be an energetic self-starter and a ServiceNow expert. Responsibilities: - Certified ServiceNow System Administrator preferred - Develop ServiceNow software solutions using JavaScript, Web Service, HTML, and CSS - Collaborate with Service Asset & Configuration Management teams for expanded Discovery functionality - Create custom portal web pages in ServiceNow using Bootstrap and Angular JS JavaScript frameworks - Manage CMDB health to support Assets and Configuration - Configure and create notifications, UI pages, UI macros, scripts, etc., in ServiceNow - Responsible for application support, operational activities, code migrations, replications, patching, and upgrades following company policies and standards - Create and maintain process and knowledge documentation for ServiceNow Admins and end-users - Utilize ServiceNow import templates for data loading and extraction - Manage the setup, administration, and configuration of field system support application and tools - Understand new ServiceNow features, drive platform expansion, and stay updated on ServiceNow updates and deprecated functionality - Minimum 4 years of IT experience in application operations within a large-scale complex environment Qualifications: - Bachelor's degree in computer science, Data Analytics, or equivalent experience - Minimum 4+ years of hands-on experience as a ServiceNow Administrator with expertise in various ServiceNow modules - Proficiency in JavaScript, HTML, CSS, REST APIs, Flow Designer, Process Automation Designer, and Integration Hub - Experience working with enterprise systems like HRIS, ERP, CRM, and designing playbooks within CSM using the CSM Agent Workspace - Strong verbal and written communication skills, ability to explain complex technical requirements to non-technical individuals - Capacity to work independently in complex projects with significant responsibility - Thorough knowledge of SDLC About the Company: Consilio's consulting and services teams support legal departments of multinational corporations and their outside counsel to respond to legal matters efficiently. The company focuses on delivering service excellence globally by offering eDiscovery, document review, and legal consulting services. Consilio values excellence, passion, collaboration, agility, people, and vision in providing innovative solutions to clients worldwide.,

As a Service Now Consultant at YASH Technologies, you will be responsible for leading ServiceNow projects and offshore teams, ensuring successful implementation, administration, and support engagements. Your role will involve collaborating with clients and internal technology project teams to deliver outcomes within the Agile Methodology. Your key responsibilities will include gathering and documenting user, process, and technical requirements, mentoring team members, and leading the development of the ServiceNow platform. You will be involved in performing changes to the user interface, system properties, integrations, data migrations, reports & dashboards, and modifications to existing workflows. Additionally, you will facilitate the rollout of new applications and modules in ServiceNow, identify system deficiencies, and provide recommendations as a trusted advisor to clients. To excel in this role, you should hold a Bachelor's degree in Computer Science or a related field, with at least 6+ years of experience in the IT industry and 4+ years in ServiceNow administration, development, and implementations. You must have strong experience in leading ServiceNow projects, conducting requirements gathering workshops, and working with modules like IT Service Management (ITSM), IT Operations Management, and Service Portal. Certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (ITSM/ITOM/HRSD/PPM), and ITIL V3 foundation are required for this position. Additionally, experience with UI Policies/Actions, Business Rules, Script Includes, and various programming languages like JavaScript, SOAP, REST, as well as the ability to work on multiple engagements simultaneously are essential. At YASH Technologies, you will have the opportunity to create a fulfilling career in an inclusive team environment. We offer career-oriented skilling models and support continuous learning, unlearning, and relearning. Our workplace is grounded in principles of flexible work arrangements, trust, transparency, and stable employment with a great atmosphere and ethical corporate culture. Join us at YASH and be a part of our journey in bringing real positive changes in an increasingly virtual world.,

Key Responsibilities: Design, configure, and customize ServiceNow applications and modules such as: ITSM (Incident, Problem, Change, Request) ITOM (Discovery, CMDB, Event Management) HRSD, CSM, SecOps, or other modules as needed Develop custom workflows, scripts, integrations, UI policies, and business rules. Create and maintain technical documentation including architecture diagrams and solution specs. Participate in Agile/Scrum development lifecycle, including sprint planning, stand-ups, and retrospectives. Collaborate with stakeholders to gather requirements and translate them into functional and technical solutions. Manage ServiceNow administration tasks such as user/group access, roles, instance upgrades, and patching. Ensure adherence to ServiceNow best practices and compliance standards. Support the testing, debugging, and deployment of ServiceNow updates and new features. Train end-users and provide post-implementation support. Qualifications & Skills: Essential: Bachelor's degree in Computer Science, Information Technology, or related field. 2+ years of hands-on experience with ServiceNow platform development or administration. Proficiency in JavaScript, Glide API, REST/SOAP APIs, and ServiceNow scripting. Strong understanding of ITIL frameworks and ServiceNow data models. ServiceNow certifications (e.g., CSA, CAD, CIS-ITSM) preferred. Desirable: Experience with integrations using MID Server, web services, or third-party platforms (e.g., Azure, Jira, SCCM). Familiarity with Agile/Scrum methodologies. Excellent analytical, problem-solving, and communication skills.

As an experienced ServiceNow Application Developer, you will play a crucial role in supporting and implementing ServiceNow solutions for Sourcing & Procurement Operations, Hardware and Software Asset Lifecycle. Your responsibilities will involve designing, building, and customizing platform applications while collaborating with a team of ServiceNow developers and administrators across different locations. Your technical expertise in development and in-depth knowledge of ServiceNow modules will be essential to ensure the efficient operation and continuous enhancement of the ServiceNow platform. Your primary responsibilities will include customizing and extending platform modules to meet business application needs, designing and developing new ServiceNow applications and services, and driving the adoption of ServiceNow services within the organization. You will also assist in incident resolution, provide guidance to System Administrators, and take ownership of complex business requirements to drive them to completion. In addition to your day-to-day tasks, you will be expected to identify and implement opportunities for automation and process optimization within ServiceNow workflows. Staying updated on ServiceNow product developments, industry trends, and best practices will be crucial to recommending and implementing improvements within the platform. To be successful in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience), along with at least 4 years of experience in professional software development and 2 years of experience in ServiceNow platform development. Deep knowledge of ServiceNow modules such as ITSM, ITAM, ITBM, and Service Catalog, proficiency in scripting languages like JavaScript and Glide API, and experience with ITIL framework processes are also required. Preferred certifications for this role include ServiceNow Certified Application Developer (CAD), ServiceNow Implementation Specialist Certifications (e.g., ITSM, HAM, VR), and ITIL v3 or ITIL v4 Foundation Certification. Strong problem-solving skills, effective communication abilities, the capacity to manage competing priorities, and a positive attitude with a collaborative approach are essential soft skills for this position. If you are a proactive individual with a passion for innovation, a drive for continuous improvement, and the ability to thrive in a fast-paced environment, we invite you to apply for this role and be part of our dynamic team dedicated to delivering excellence in ServiceNow application development. Job ID: R-774866,

As an experienced ServiceNow Application Developer, you will be responsible for supporting and implementing ServiceNow solutions for Sourcing & Procurement Operations, Hardware and Software Asset Lifecycle, as well as designing, building, and customizing platform applications. Working as a part of a geographically distributed team of ServiceNow developers and administrators, your technical development expertise and strong knowledge of the baseline ServiceNow module capabilities will be crucial in ensuring the smooth operation and continual enhancement of the ServiceNow platform. Your key responsibilities will include delivering business application needs while preserving baseline functionality with customization and extension of the platform modules, designing and developing new ServiceNow applications and services, driving the adoption and utilization of ServiceNow services across the organization, identifying opportunities for innovation and efficiency, assisting ServiceNow System Administrators with incident resolution, providing mentoring and guidance for ServiceNow System Administrators, taking ownership of complex business requirements and working them to completion, identifying and implementing opportunities for automation and process optimization within ServiceNow workflows, and staying current on ServiceNow product developments, industry trends, and best practices to recommend improvements. To qualify for this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience, along with 7+ years of experience in professional software development and 4+ years of experience in ServiceNow platform development. You should possess deep knowledge of ServiceNow modules including ITSM, ITAM, ITBM, and Service Catalog, proficiency in scripting (e.g., JavaScript, Glide API) and building custom workflows and integrations, good knowledge on designing, implementing, and maintaining the CSDM architecture within the ServiceNow platform, experience with incident, problem, and change management processes within an ITIL framework, and strong requirements gathering and refining experience. Preferred certifications for this role include ServiceNow Certified Application Developer (CAD), ServiceNow Implementation Specialist Certifications (e.g., ITSM, HAM, VR), and ITIL v3 or ITIL v4 Foundation Certification. Additionally, you should possess strong problem-solving and analytical abilities, effective written and oral communication skills, the ability to manage competing priorities and deliver results in a fast-paced environment, be a team player with a positive attitude, enthusiasm, initiative, and self-motivation, and have the ability to multi-task, meet aggressive timelines, and strong work ethics.,

Key Responsibilities Develop and configure custom workflows, business rules, client scripts, UI policies, UI actions, and Service Portal components. Collaborate with stakeholders to gather requirements and translate them into ServiceNow functionality. Implement new modules and enhancements across ITSM, ITOM, ITAM, HRSD, SecOps, and other ServiceNow products. Design and maintain integrations between ServiceNow and other enterprise tools (e.g., CMDB syncs, SSO, LDAP, REST/SOAP APIs). Maintain code quality through source control, peer reviews, and following best practices. Troubleshoot issues, perform root cause analysis, and implement long-term fixes. Prepare technical documentation, test scripts, and deployment plans. Stay current on ServiceNow features and new releases, recommending improvements or upgrades. Required Qualifications 3+ years of hands-on ServiceNow development experience. Strong proficiency in JavaScript, Glide API, and ServiceNow Studio. Experience with core modules such as Incident, Problem, Change, Knowledge, CMDB, and Asset Management. Familiarity with ServiceNow integrations using REST, SOAP, and MID Server. Experience with Service Portal, Flow Designer, and Scoped Applications is a plus. Solid understanding of Agile/Scrum methodologies. Excellent communication and problem-solving skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA) Required ServiceNow Certified Application Developer or Implementation Specialist – Preferred Experience with ITIL frameworks and process improvement Background in enterprise IT environments or SaaS platforms