General Manager - Learning & Development

Role & responsibilities

We are looking for a dynamic Learning & Development (L&D) leader to design, implement, and evaluate training programs that enhance employee skills and drive organizational growth. The ideal candidate will collaborate with stakeholders to identify learning needs, develop engaging training materials, and foster a culture of continuous learning

Training Design & Delivery:

• Develop and deliver engaging learning programs (workshops, e-learning, coaching, etc.).
• Design training content using instructional design principles and adult learning methodologies. • Facilitate in-person and virtual training sessions.

Operational Excellence:

• Ensure seamless execution of learning programs, including onboarding, compliance, and functional training.
• Standardize processes, quality, and learner experience across geographies and business lines. • Manage vendor partnerships and content providers to deliver high-quality, cost effective learning.

Needs Analysis & Leadership Program Development:

• Assess training needs through surveys, interviews, and performance evaluations.
• Work with department heads to develop customized learning plans.
• Introduce innovative L&D strategies, including digital learning, gamification, and microlearning.

Evaluation & Impact Measurement:

• Track training effectiveness using KPIs and feedback mechanisms.
• Continuously improve programs based on feedback and business needs.
• Maintain training records and reports for compliance and strategic planning. Talent

Development & Employee Engagement:

• Support leadership development programs and career progression plans.
• Drive a learning culture through internal knowledge-sharing initiatives.
• Manage the team working on LMS (Learning Management System) and other learning tools.

Collaboration & Stakeholder Management:

• Partner with HR, managers, and external trainers to align learning with business objectives.
• Stay updated with L&D trends and best practices.
• Manage L&D budgets and vendor relationships when needed.

Preferred candidate profile

• Minimum 15+ years of experience in L&D, designing training programs, learning operations an stakeholder management.

• Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or a related field.

• Professional certifications such as CPLP, SHRM-CP, SHRM-SCP etc