ERP Implementation Support Executive

1 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The ERP Implementation & Support Executive position at our IT Software company requires a candidate with 2-3 years of experience in working with ERP Software for the Manufacturing Industry. As an ERP Implementation Professional, you will be responsible for implementing ERP at client sites and providing technical and functional support to ERP solution users. This full-time role is based in Indore/Ahmedabad. Your primary responsibilities will include working closely with the ERP team and end users to deliver functional support and training on business processes enabled by ERP across various modules such as Finance, Production, Stores, Sales, and Inventory Control. You will provide ERP support by addressing customer queries via phone, email, remote assistance, or on-site visits. Effective communication with Customer ERP core team, implementation team, technical consultant, and manager is crucial. Additionally, you will be tasked with maintaining flowcharts, SOP's, preparing user manuals, and conducting end-user training. The ideal candidate for this role must possess a graduate or postgraduate degree and have a minimum of 1 year of experience in software implementation and support. Strong knowledge of PLSQL is essential, along with the ability to address complex business issues effectively. Excellent communication and presentation skills are a must, along with functional expertise in ERP modules and processes. Prior experience in implementing and supporting Manufacturing ERP Solutions would be advantageous. In this role, you will configure, deploy, and manage the ERP system and its backend database. Extensive travel to client sites for software implementation and training purposes is expected. If you are looking to join a dynamic team and contribute to the successful implementation and support of ERP solutions, we encourage you to apply. For more information about our company, please visit our website at www.appstean.com.,

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