Document Controller

Key Responsibilities:

• Establish, implement, and maintain document control procedures as per ISO requirements.
• Register, review, issue, and archive controlled documents (policies, procedures, manuals, forms, etc.).
• Ensure version control, withdraw obsolete documents, and maintain revision history.
• Maintain physical and digital filing systems; ensure security and confidentiality of documents.
• Assist process owners in drafting, reviewing, and formatting documents.
• Maintain Master Document Register and provide reports on pending approvals, expired documents, etc.
• Support internal/external audits and certification body assessments.
• Train staff on document control procedures and compliance.
• Implement backup, recovery, and continuous improvement in document control processes.

Qualifications & Skills:

• Bachelors degree in Administration, Quality Management, or a related field.
• Proven experience as a Document Controller (preferably in ISO-certified environments).
• Strong knowledge of document management systems (manual & digital).
• Familiarity with ISO standards and audit processes.
• Excellent organizational and communication skills.
• Attention to detail and ability to handle confidential information.
• Proficiency in MS Office; experience with DMS software is an advantage.

Experience:

• Minimum 2–4 years of relevant experience in document control or quality management.