Customer Relationship Intern

As a Customer Relationship Intern at our company, you will be a crucial part of our team, focusing on delivering exceptional customer service and fostering long-lasting relationships with our clients. Your main responsibilities will include being the initial point of contact for customer inquiries through various channels such as phone, email, and chat. You will engage with existing customers to address their queries, understand their needs, and provide suitable solutions or alternatives. Additionally, you will conduct product demonstrations, explain pricing plans, handle complaints efficiently, and ensure timely resolutions. To excel in this role, you should possess a Bachelor's degree in any discipline, with preference given to candidates with backgrounds in BBA, B.Com, BA, or related fields. Strong communication skills in English and local languages, along with a customer-centric approach and the ability to multitask effectively, are essential. Familiarity with CRM systems, MS Office tools, and a proactive problem-solving mindset will be advantageous. Joining our team means being part of a collaborative environment that values growth and recognizes talent. You will have access to ongoing learning opportunities, mentorship, and hands-on training, allowing you to progress quickly based on your performance. You will engage directly with customers, gaining valuable insights into a dynamic tech company and receiving regular feedback to enhance your skills. We believe in acknowledging your contributions through monthly shoutouts, rewards, and opportunities for advancement. Your voice and ideas are encouraged, and team events, celebrations, and strong coffee are part of our vibrant workplace culture. By the end of your internship, you can expect to leave with increased confidence, refined communication abilities, and a standout resume. Join us to make a difference and grow professionally in a supportive and stimulating environment.,