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Snow Planet
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Associate Customer Success Guide

Associate Customer Success Guide

Snow Planet

0 - 3 years

2 - 5 Lacs

bengaluru

Posted:3 days ago| Platform:

Apply

Skills Required

computer science strategy consulting escalation management solution selling it consulting saas manager technology management customer engagement system administrator

Work Mode

Work from Office

Job Type

Full Time

Job Description

As an

Associate Customer Success Guide

, you will be part of the

Customer Excellence Group

, responsible for driving customer success, growth, and adoption within the APAC region. Operating out of the Regional Success Centre in Bangalore you will serve as the trusted point of contact for customers, helping them achieve their business goals while ensuring they get the most out of our products and services. Youll work on time-bound engagements to accelerate adoption, retention, and expansion, collaborating with internal teams and executive stakeholders. There is a minimum 3-day in-office requirement as part of this role with a large emphasis on team learning and collaboration.

Key Responsibilities:

Onboard New Customers
: Set customers up for success by introducing them to all the resources available to help them on their journey, via webinars and personalized 1:1 eng

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Associate Customer Success Guide