The Operations Associate will support the day-to-day operational functions This role is critical to ensuring smooth backend processes, efficient delivery of educational services, student and educator satisfaction, and scalability of business operations Youll work closely with cross-functional teams including product, content, sales, and customer success to ensure operational excellence Assist in managing office operations and ensure the efficient functioning of daily activities Maintain and organize office files, records, and documentation Assist in preparing reports, presentations, and official communications Provide support in scheduling meetings, appointments, and events Assist in student admissions, enrollment processes, and documentation Support faculty members in printing, scanning, and distributing study materials Maintain accurate and up-to-date records of administrative activities Assist in document verification, filing, and retrieval processes Assist in examination coordination, including seating arrangements and distribution of materials Bachelor s degree

Digital Strategy & Campaign Execution Develop and implement comprehensive digital marketing strategies that align with business goals, revenue targets, and growth KPIs Oversee integrated multi-channel campaigns (Google, Meta, LinkedIn, YouTube, programmatic) to drive lead generation and brand engagement Forecast trends and deploy innovative approaches in digital outreach Lead Generation & Performance Marketing Design and optimize full-funnel campaigns targeting student and parent personas Achieve specific KPIs such as 400,000 MQLs annually and 25% MQL to SQL conversion rates Utilize A/B testing, CRM tools, and marketing automation to improve CAC and conversion efficiency ROI Management, P&L Ownership & Reporting Maximize ROAS (minimum benchmark = 5x) and ensure cost-effective ad spend Own and manage digital marketing budgets, conduct P&L reviews, and deliver performance insights to senior stakeholders Provide regular performance dashboards and strategic recommendations Creative Strategy & Content Delivery Lead creative direction to boost Click-Through Rates (CTR = 5%) Manage video production workflows: scripting, shooting, editing, and distribution Ensure 95%+ on-time delivery of campaign content, maintaining storytelling and brand consistency Team Leadership & Cross-Functional Collaboration Mentor a high-performing team of media buyers, content producers, designers, and digital strategists Define KPIs and track performance for each function within the digital team Coordinate with sales, academic, and product teams for campaign coherence Social Media & Digital Presence Direct all social media campaigns, calendars, and influencer collaborations across Facebook, Instagram, Twitter, LinkedIn, and YouTube Analyze engagement data, optimize content strategies, and scale online community growth Stay ahead of trends, emerging platforms, and edtech-specific formats Head Office - Kozhikode State Kerala Country India Educational Qualification Background in EdTech or educational services Experience running multilingual or pan-India campaigns Familiarity with student behavioral data, educational marketing trends, and academic content formats Age

Job Code JOB001380 Designation Operations Associate Business Vertical XYLEM LEARNING Key Responsibility The Operations Associate will support the day-to-day operational functions. This role is critical to ensuring smooth backend processes, efficient delivery of educational services, student and educator satisfaction, and scalability of business operations. You'll work closely with cross-functional teams including product, content, sales, and customer success to ensure operational excellence. Assist in managing office operations and ensure the efficient functioning of daily activities. Maintain and organize office files, records, and documentation. Assist in preparing reports, presentations, and official communications. Provide support in scheduling meetings, appointments, and events. Assist in student admissions, enrollment processes, and documentation. Support faculty members in printing, scanning, and distributing study materials. Maintain accurate and up-to-date records of administrative activities. Assist in document verification, filing, and retrieval processes. Assist in examination coordination, including seating arrangements and distribution of materials. Location Kollam State Kerala Country India Educational Qualification Bachelor’s degree. Age 23-30 Experience 2 Salary Range Not Disclosed.

Job Code JOB001380 Designation Operations Associate Business Vertical XYLEM LEARNING Key Responsibility The Operations Associate will support the day-to-day operational functions. This role is critical to ensuring smooth backend processes, efficient delivery of educational services, student and educator satisfaction, and scalability of business operations. You'll work closely with cross-functional teams including product, content, sales, and customer success to ensure operational excellence. Assist in managing office operations and ensure the efficient functioning of daily activities. Maintain and organize office files, records, and documentation. Assist in preparing reports, presentations, and official communications. Provide support in scheduling meetings, appointments, and events. Assist in student admissions, enrollment processes, and documentation. Support faculty members in printing, scanning, and distributing study materials. Maintain accurate and up-to-date records of administrative activities. Assist in document verification, filing, and retrieval processes. Assist in examination coordination, including seating arrangements and distribution of materials. Location Kollam State Kerala Country India Educational Qualification Bachelor’s degree. Age 23-30 Experience 2 Salary Range Not Disclosed.

JOB TITTLE : Retention Marketing Manager/Specialist LOCATION: KOZHIKODE Were looking for a data-driven and learner-obsessed Retention Marketing Manager/Specialist to drive student engagement, reduce churn, and increase lifetime value across our learning ecosystem. This role is essential in ensuring our learners stay active, motivated, and successful throughout their journey. Experience with tools like MoEngage for campaign orchestration and user journey automation is required. Role & responsibilities Lifecycle Campaign Strategy & Execution: Design, execute, and optimize retention marketing campaigns focused on increasing student engagement, course completion rates, subscription renewals, and re-activation. Use MoEngage to manage personalized multi-channel campaigns across push notifications, in-app messages, emails, and WhatsApp Messages. Map learner journeys and create automated workflows using MoEngage Flows and Smart Triggers based on behavioral and academic engagement data. Cross-Functional Collaboration: Work closely with Digital Marketing, Content, and Academic Success teams to align communication strategies with learning milestones, curriculum needs, and platform updates. Partner with Brand and Creative teams to ensure learner messaging is consistent, motivational, and aligned with educational goals. Content Personalization & Engagement: Develop personalized communication tracks for different user segments (e.g., new learners, drop-offs, high performers, inactive students). Drive engagement through nudges, reminders, motivational content, milestone celebrations, and academic performance insights. Performance Analytics & ROI Tracking: Track and analyze key retention KPIs, including batch enrollments, course purchases, lesson engagement, active learners, course completion rates, D7/D30 retention, and subscription renewal rates to evaluate learner behavior, campaign effectiveness, and overall platform engagement. Analyze campaign performance via MoEngage Analytics, Google Firebase, and internal dashboards, providing data-backed insights and recommendations. Platform Mastery: Deep knowledge of MoEngage, including its segmentation engine, real-time triggers, campaign orchestration, and predictive analytics. Familiarity with WebEngage, CleverTap, or Braze is a plus, but MoEngage experience is mandatory. Maintain a test-and-learn mindset, using A/B and multivariate testing to improve creative and channel performance. Preferred candidate profile Bachelors degree in Marketing, Business, Education, or a related field. 4 years of experience in retention, lifecycle, or CRM marketing, preferably within EdTech. Proven success managing user retention and engagement campaigns with measurable results. Building retention campaigns from scratch, including journey mapping and trigger logic, is a plus. Hands-on experience with MoEngage, including workflow automation, segmentation, and analytics. Strong analytical skills; ability to synthesize learner data into actionable strategies.

Job Code JOB001398 Designation Academic Mentor Business Vertical XYLEM LEARNING Key Responsibility Provide Academic Support Mentorship and Guidance Individualized Assistance Monitor Progress Collaborate with Teachers and Staff Resource Coordination Location Trivandrum - Ambadi Nagar State Kerala Country India Educational Qualification A bachelor's degree in education in any field is typically required. A master's degree in education or a specialized subject area is often preferred. Age 21-30 Experience 0 Salary Range 15000-18000

Job Code JOB001398 Designation Academic Mentor Business Vertical XYLEM LEARNING Key Responsibility Provide Academic Support Mentorship and Guidance Individualized Assistance Monitor Progress Collaborate with Teachers and Staff Resource Coordination Location Trivandrum - Ambadi Nagar State Kerala Country India Educational Qualification A bachelor's degree in education in any field is typically required. A master's degree in education or a specialized subject area is often preferred. Age 21-30 Experience 0 Salary Range 15000-18000

Job Code JOB001400 Designation Junior Accountant Business Vertical XYLEM LEARNING Key Responsibility Responsible for assisting in the financial management and accounting activities of the organization. They work closely with senior accountants or financial managers to ensure accurate and timely financial reporting. Location Head Office - Kozhikode State Kerala Country India Educational Qualification any Graduate Age 21-30 Experience 1 Salary Range 15000

Responsible for assisting in the financial management and accounting activities of the organization They work closely with senior accountants or financial managers to ensure accurate and timely financial reporting

The Operations Associate will support the day-to-day operational functions This role is critical to ensuring smooth backend processes, efficient delivery of educational services, student and educator satisfaction, and scalability of business operations Youll work closely with cross-functional teams including product, content, sales, and customer success to ensure operational excellence Assist in managing office operations and ensure the efficient functioning of daily activities Maintain and organize office files, records, and documentation Assist in preparing reports, presentations, and official communications Provide support in scheduling meetings, appointments, and events Assist in student admissions, enrollment processes, and documentation Support faculty members in printing, scanning, and distributing study materials Maintain accurate and up-to-date records of administrative activities Assist in document verification, filing, and retrieval processes Assist in examination coordination, including seating arrangements and distribution of materials

Provide Academic Support Mentorship and Guidance Individualized Assistance Monitor Progress Collaborate with Teachers and Staff Resource Coordination Educational Qualification A bachelors degree in education in any field is typically required. A masters degree in education or a specialized subject area is often preferred. Age

Job Code JOB001401 Designation Junior Accountant Business Vertical XYLEM LEARNING Key Responsibility Responsible for assisting in the financial management and accounting activities of the organization. They work closely with senior accountants or financial managers to ensure accurate and timely financial reporting. Location Head Office - Kozhikode State Kerala Country India Educational Qualification any Graduate Age 21-30 Experience 1 Salary Range 15000-25000

Developing and sustaining solid relationships with company stakeholders and customers College school visits School college seminars (event activities) School /college tie up - Results based programs Analysing customer feedback data to determine whether customers are satisfied with company products and services Training, and guiding business development staff Educational Qualification Any Degree

Responsible for assisting in the financial management and accounting activities of the organization They work closely with senior accountants or financial managers to ensure accurate and timely financial reporting Educational Qualification any Graduate

Job Code JOB001363 Designation Graphics Designer Business Vertical XYLEM LEARNING Key Responsibility Creativity: Graphic designers should possess a high level of creativity and be able to generate innovative design concepts that effectively convey the desired message. Proficiency in Design Tools: They should have a strong command of design software such as Adobe Photoshop, Illustrator, InDesign, and other relevant tools. These tools are essential for creating and editing visual elements. Adaptability: Graphic designers should be open to feedback and willing to make revisions to their designs based on client or team input. They should be able to adapt their style and approach to meet specific project requirements. Time Management: Meeting deadlines is essential in the graphic design field. Designers must be able to manage their time effectively to complete projects within the given timeframe. Typography and Layout Skills: Graphic designers should have a good understanding of typography, layout principles, and composition techniques. They should be able to arrange elements on a page in a visually appealing and balanced manner. Location Head Office - Kozhikode State Kerala Country India Educational Qualification bachelor's degree in any field. a strong portfolio, and demonstrable skills are often given equal importance. Age 22-30 Experience 2 Salary Range n/a

Job Code JOB001416 Designation Admission Executive Business Vertical XYLEM LEARNING Key Responsibility Warm Greeting and Inquiry Handling: Welcome parents and students warmly, creating a positive first impression. Listen attentively to their concerns and queries, providing friendly and professional assistance throughout their visit. Information Management: Develop and maintain a comprehensive FAQ document covering common inquiries. Ensure access to accurate information about the institute's programs, facilities, policies, and fee structures. Program Familiarization: Acquire in-depth knowledge of the institute's offerings, including entrance exam preparation programs, course curriculum, faculty expertise, and hostel facilities. Explain these details clearly and concisely to interested parties. Advocacy and Communication: Effectively communicate the advantages and unique features of the institute, highlighting its success record, personalized coaching, infrastructure, individualized attention, and support systems. Financial Assistance and Fee Structure: Discuss the institute's fee structure, payment options, scholarships, and financial aid programs. Assist in completing necessary paperwork and provide transparent information about costs involved. Payment Handling: Collect payments from parents or guardians, ensuring accuracy and transparency. Guide them through payment processes, issue receipts promptly, and maintain detailed payment records. Financial Aid Processing: Receive and review applications for financial assistance, verifying authenticity and eligibility. Collaborate with relevant stakeholders to assess and facilitate financial aid for qualifying students. Manage communication between students and sponsors, maintaining accurate sponsorship records. Location Tirunelveli State Tamil Nadu Country India Educational Qualification Graduates Age 23-30 Experience 2 Salary Range 20000-25000

Job Code JOB001416 Designation Admission Executive Business Vertical XYLEM LEARNING Key Responsibility Warm Greeting and Inquiry Handling: Welcome parents and students warmly, creating a positive first impression. Listen attentively to their concerns and queries, providing friendly and professional assistance throughout their visit. Information Management: Develop and maintain a comprehensive FAQ document covering common inquiries. Ensure access to accurate information about the institute's programs, facilities, policies, and fee structures. Program Familiarization: Acquire in-depth knowledge of the institute's offerings, including entrance exam preparation programs, course curriculum, faculty expertise, and hostel facilities. Explain these details clearly and concisely to interested parties. Advocacy and Communication: Effectively communicate the advantages and unique features of the institute, highlighting its success record, personalized coaching, infrastructure, individualized attention, and support systems. Financial Assistance and Fee Structure: Discuss the institute's fee structure, payment options, scholarships, and financial aid programs. Assist in completing necessary paperwork and provide transparent information about costs involved. Payment Handling: Collect payments from parents or guardians, ensuring accuracy and transparency. Guide them through payment processes, issue receipts promptly, and maintain detailed payment records. Financial Aid Processing: Receive and review applications for financial assistance, verifying authenticity and eligibility. Collaborate with relevant stakeholders to assess and facilitate financial aid for qualifying students. Manage communication between students and sponsors, maintaining accurate sponsorship records. Location Tirunelveli State Tamil Nadu Country India Educational Qualification Graduates Age 23-30 Experience 2 Salary Range 20000-25000

Job Code JOB001363 Designation Graphics Designer Business Vertical XYLEM LEARNING Key Responsibility Creativity: Graphic designers should possess a high level of creativity and be able to generate innovative design concepts that effectively convey the desired message. Proficiency in Design Tools: They should have a strong command of design software such as Adobe Photoshop, Illustrator, InDesign, and other relevant tools. These tools are essential for creating and editing visual elements. Adaptability: Graphic designers should be open to feedback and willing to make revisions to their designs based on client or team input. They should be able to adapt their style and approach to meet specific project requirements. Time Management: Meeting deadlines is essential in the graphic design field. Designers must be able to manage their time effectively to complete projects within the given timeframe. Typography and Layout Skills: Graphic designers should have a good understanding of typography, layout principles, and composition techniques. They should be able to arrange elements on a page in a visually appealing and balanced manner. Location Head Office - Kozhikode State Kerala Country India Educational Qualification bachelor's degree in any field. a strong portfolio, and demonstrable skills are often given equal importance. Age 22-30 Experience 2 Salary Range n/a

Faculty Job Code JOB001142 Faculty Business Vertical XYLEM LEARNING each courses in your area of expertise, ensuring that content is relevant, engaging, and aligned with curriculum standards. Develop and deliver lectures, seminars, and other instructional materials using a variety of teaching methods to accommodate diverse learning styles. Foster a supportive and inclusive learning environment that encourages active participation and critical thinking among students. Provide constructive feedback and guidance to students to help them achieve their academic and professional goals. Conduct research in your field of specialization, publish scholarly articles, and participate in academic conferences and seminars. Collaborate with colleagues to develop interdisciplinary initiatives and enhance the overall quality of education and research at the institution. Participate in academic advising, student mentoring, and other student support activities as needed. Stay current with developments in your field by engaging in professional development activities, attending conferences, and networking with peers. Contribute to the development and assessment of academic programs and courses, including curriculum design and evaluation. Fulfill administrative responsibilities related to teaching, research, and service as assigned by department chairs or academic administrators Koyilandy State Kerala Country India Educational Qualification A doctoral degree (Ph.D., Ed.D., or equivalent) in the relevant discipline from an accredited institution. Demonstrated expertise in the subject area with a record of scholarly achievements, such as publications, presentations, and research grants. Previous teaching experience at the undergraduate and/or graduate level preferred Age

Job Code JOB001439 Designation Welfare Officer Business Vertical XYLEM LEARNING Key Responsibility Academic Welfare Officer is to provide comprehensive support for students' academic and personal well-being throughout their academic journey. This includes Student Support Mental Health Support Academic Advising Conflict Resolution Student Advocacy Crisis Response Community Outreach Documentation and Reporting Collaboration Location Kannur State Kerala Country India Educational Qualification A bachelor's degree in education, counseling, psychology, social work, or a related field is typically required Age 25y-40y Experience 5 Salary Range Not Disclosed