Windows Administrator

Job Description

Job Summary: Virtualization / Infrastructure Engineer who will be responsible for the maintenance, support and resolution of any escalated IT infrastructure issues along with a number of key technical projects handling Virtualisation platforms like Nutanix, VMware, and Microsoft alongside broad ranging, high availability applications. Job Description: Experience of Configuration and support to Hypervisors and Providing 2nd line support to the computing infrastructure. Evaluate the stability, security, and scalability of installed Windows systems. Install or upgrade Windows systems and servers. Troubleshoot system and server errors. Review system error logs and user-reported issues. Manage the server infrastructure and assist in the provisioning of new Virtual Machines and their implementation and participate in datacenter infrastructure upgrades. Experience with a variety of Hypervisor infrastructure technologies, including Nutanix, VMWare, Microsoft Hyper-V and other similar components. Commissioning and Decommissioning of servers, patch upgrades, Capacity planning and Changes on the infrastructure according to the scalability. Working with the core team on tight deadlines on exciting new projects and Error log checking, performance monitoring and tuning. AD User/Group/GPO management Support internal and external client server farms, storage & backups, troubleshooting to resolve issues and diagnose chronicle issues internally and for clients. Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) & Process Compliance Work on RCA for problem tickets Can work on a shift basis on a rota providing 24x7 Infrastructure support for our data centres. Reviews and updates operational services processes daily, automation using Scripts like Power-shell or VBS and creating Baseline documents for Servers. Maintains operational documentation necessary to operate all systems, including execution schedules, job descriptions, flow charts and escalation procedures. Profile Description: Qualifications Bachelors degree in Engineering\Computer Science Recommended Minimum Job Requirements: Microsoft Windows Servers: 5 years’ experience Virtualization, VMware/Nutanix: 4 years’ experience Minimum 5 years of experience in IT Infrastructure Support Proficient on TCP/IP along with the process documentation Ability to provide technical direction and coordination to the resolver groups involved while participating in the Change Control Board and Change Control Process Knowledge of ITSM Ticketing tools, Servicenow or similar tools Demonstrable ability in managing windows server 2008/2012/2016/2019, L2. Proven expertise to respond to all systems alerts - error indicators, error messages, failures, and peripheral malfunctions Operational experience in the O365 ecosystem will be an added advantage. Active Directory Dell\HP\Cisco UCS Hardware DCHP,DNS,IIS,SFTP Having experience in Horizon VDI will be an added advantage.