2 - 4 years

4 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities Identify and grow talent, lead, motivate and coach direct reports in order to establish and develop an effective team; identify outliers and manage the teams performance to continuous KPI achievement Managing day-to-day operations – ensure consistent quality and productivity across channels. Ensure consistent performance according to the relevant service level metrics. Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization. Preferred candidate profile

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