Optometrist

About the Role

At Lenskart, the role of an Optometrist goes beyond just eye check-ups. It also encompasses sales as a key responsibility. The Optometrist plays a crucial role in providing technical expertise through eye examinations, dispensing and diagnosis, while also driving product sales, performing stocktakes, and adhering to SOPs to ensure an outstanding customer experience.

Responsibilities Area

• Greet and welcome all walk-in customers, directing them to the clinic to promote free eye check-ups.
• Participate in stocktakes, maintain sales floor standards, and handle daily tasks to ensure an exceptional shopping experience for customers.
• Familiarize with the POS system to ensure smooth and accurate transaction processing.
• Commit to customer satisfaction by addressing and resolving any customer concerns.
• Focus on customer needs, driving overall satisfaction.

Personal Attributes & Competencies:

Minimum qualification: Diploma or Bachelor's degree in Optometry

• Freshers are welcome to apply no prior work experience required
• Strong ability to build rapport and foster trusting relationships
• Skilled at identifying customers' unspoken needs and providing effective solutions
• Excellent communication and active listening skills
• Adaptability to changing environments and a willingness to learn
• Proactive in taking ownership of tasks with a focus on results and customer satisfaction
• Strong multitasking abilities and the capability to prioritize tasks effectively