Operations Coordinator

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Key Roles & Responsibilities:

Ocean / Air Export:

• Support to Front-end team on daily task & activities.
• Prepare and submit SI & VGM request on carrier portal. File AMS & ISF on Descartes website.
• Update the Enterprise application with all necessary information for the shipment.
• Track & trace the loading planning and update the information in system.
• Maintain Smartsheet data on time with accuracy.
• Creating Export shipment file based on SOP in enterprise applications.

Ocean / Air Import:

• Managing Pre alert posted by Origin Team and confirm those in TMF by validating the client SOP. Ensure that Pre alert confirm in agreed SLA.
• Inform origin Team if there are discrepancies in Pre alert posted to destination.
• Maintaining the Smartsheet data and ensuring that data quality is maintained for better visibility to front end Operations Team.
• Billing & invoice to customer as per the LANE Id & SOP agreed with client. Ensure that SLA & quality maintain in the Invoice process
• Ensure that Vendor invoice validated as per agreed rates between Vendor and the Crane and raise if there are discrepancies in the rates charge by Vendor.
• Track & trace the arrival shipment to Germany Port and update the estimate & actual as per the carrier information.
• Upload the Commercial invoice, packing list & HBL in Smartsheet against the shipment.
• Manages key account and provide all necessary support to client request.
• Creating Import shipment file based on SOP in enterprise applications.

Skillset:

• Must be aware of outlook 360 applications.
• Typing speed between 20 to 40 WPM.
• Team player

Additional Skills:

• Strong communication skills, with the ability to effectively engage with clients and stakeholders.
• A proactive approach to exploring and implementing new topics and solutions

Experience

• 4 to 8 Years