Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Analyst - Payroll Overview To manage the accurate and timely delivery of payroll globally. EEMEA region payroll experience candidate will be preferred. This includes accounting, distributing and outsourcing the preparation of taxes and deductions, maintaining payroll records, preparing reports for management, preparing and distributing pay information to employees, and vendor management Responsible for establishing the right KPI's and for tracking performance against them Role Maintains documentation of Service Level Agreements and reviews for accuracy Enters and reviews data inputs to the payroll register Executes administrative activities to support payroll planning and implementation Performs systems testing related to processing special payments or software updates Coordinates information sharing with vendors in accordance with established procedures and reporting requirements Resolves technical and general employee inquiries All About You Demonstrated the ability to deliver consistently accurate and timely payroll data Demonstrated knowledge of the payroll service delivery model and key procedures and systems Demonstrated success handling employee inquiries" Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-249189 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Analyst, Risk Management Overview The Global Business service Center, Collateral team is looking for a Analyst, Risk Management to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role Working on preparation and review of security agreements and stand by letter of credit. Preparation of various documents like drawdowns, form of demand etc. for banking purpose. Assists with updating credit risk management tool and supporting in automation of collateral activity. Assists with ad hoc reporting and special requests. Assist with SOX and year end audit. Coordinate effectively, timely, and accurately with cross-functional teams like treasury, tax, legal, and 3rd party banking institutions. In This Client-facing Position, You Will: Partner with Risk Management team to identify business opportunities, solve problems, and deliver solutions. Identify opportunities to improve entire collateral process. Take complete ownership of tasks assigned. Should be proactive in handling emails and responding to queries received from various teams All About You In this section, list essential responsibilities and education desired. Customize based on the role and feel free to add intrinsic values. Add bullet points to: Candidate should have minimum graduation degree Should have good communication skills. Should have working experience of Excel, PDF and word documents The Ideal Candidate For This Position Should: Demonstrated comprehensive knowledge of Collateral is a must. A degree in secretarial would be an added advantage. Consistently delivering accurate analytical support in a timely manner. Extensive experience in dealing with external customers to ensure getting data on time. Experience in handling collateral documents like cash collateral and stand by letter of credit. Controls & compliance focus balanced with a passion for enabling the business with efficiency. Look at everything through the eyes of the customer and see their need for an easy and profitable life Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders Corporate Security Responsibility Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security. All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must: Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-247751 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Lead Database Engineer [DB2 LUW / DB2 on Distributed Platform] Overview Responsible for defining and maintaining the data architecture and associated data maintenance, integration and load processes for the organization Responsible for Data design, SQL development & maintenance, optimization and tuning Experience in working with DB2 on Distributed Platform Experiences 9-12 years of overall career experience in Technology or a similar role Expert level experience working with DB2 LUW or similar Distributed Platform Experience in coding & development in relation to DB2 LUW & not only limited to Admin activities Experience leading a major work stream or multiple smaller work streams for a large domain initiative, often providing technical guidance and advice to project team members Experience creating deliverables within the global database technology domains and sub-domains, supporting cross-functional leaders in the technical community to derive new solutions Experience supporting automation and/or cloud delivery effort; may perform financial and cost analysis Experience in database architecture or other relevant IT experience, with knowledge across multiple Mastercard product lines Experience in leading business system application and database architecture design, influencing technology direction in range of breadth of IT areas Experience developing a specialization in a particular functional area (e.g., replication, performance tuning, logical and physical database design, performance and troubleshooting, data replication, backup and recovery, and data security) Leads initiatives to build and maintain database technologies, environments, and applications, seeking opportunities for improvements and efficiencies Architects internal data solutions as part of the full stack to include data modeling Writes SQL statement procedures to optimize SQL tuning and query development Manages the deployment of database solutions that are optimally standardized and database updates to meet project deliverables Leads database security posture, which includes proactively identifying security risks and implementing both risk mitigation plans and control functions Oversees the resolution of chronic complex problems to prevent future database performance issues Supports process improvement efforts to identify and test opportunities for automation and/or reduction in time to deployment Responsible for complex design, development, and performance and system testing, and provides functional guidance, advice to experienced database administrators Mentors junior staff by providing training to develop technical skills and capabilities across the team Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-229012 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Analyst, Analytics & Metrics Overview We believe in the power of data. We think creatively, and design smart, simple to use and cost-effective solutions that empower our customers with actionable insights. The GBSC Analytics and Metrics team is built upon strong contributors with leadership abilities, innovative mindsets and with strong business and technical acumen. The team acts as an idea incubator supporting various GBSC initiatives by providing in-depth analysis and strategic guidance. The team identifies ways to leverage data for answering business questions and driving operational efficiency. We innovate using new age technologies and data analysis techniques to discover actionable insights and communicate data in new and more effective ways for influencing business decisions, encouraging long-term customer engagement, improving processes and productivity, and overall evolving the way we do business. Technology stack Our current primary tools for data analysis, data preparation: Alteryx Data Visualization: Tableau, PowerBI, Power Apps Core database environments: Oracle, MS SQL Server, Hadoop Role Support multiple analytics projects and initiatives within GBSC and Mastercard. Identify, design and implement data and process automation solutions to support GBSC Operations and the global organization. Build and support an infrastructure to enable effectively working with large sets of unstructured and structured data. Develop new queries and Alteryx flows for extracting, transforming and analyzing data to address project requirements. Develop Tableau dashboards and reports that adhere to the visualization best practices and communicate a story. Proven experience in developing applications using Microsoft Power Apps. Strong understanding of the Power Platform, including Power Automate and Power BI. Experience with data integration and APIs. Participate in drafting documents and presentations for communicating innovations, ideas, or discoveries. Contribute to strengthening motivated, innovative and productive team that creates next generation analytics for GBSC and Mastercard. Generate and implement ideas to continuously improve analytics and reporting services delivery. Work closely with analytics community of practice and customers to identify short-term and long-term objective alignment. All About You Intellectual curiosity and enthusiasm to apply data to discover and solve business challenges and questions; Problem solving mentality, resourcefulness and creativity in identifying solutions; Strong interpersonal skills, ability to build professional relationship, influence and negotiate; Full stack experience in data collection, aggregation, analysis, visualization, productizing and maintenance of analytics products; Proficiency in Alteryx and Tableau; Proficiency in data preparation/ETL; Knowledge of a programming language like R or Python; Strong knowledge of SQL, ability to write, execute and optimize performance of complex queries; Knowledge of advanced statistical techniques/machine learning algorithms and their application to real-world data Hands-on experience of Natural Language Processing Expertise with information delivery and knowledge of data visualization techniques for preparing data discovery, operational and executive dashboards; Experience developing complex reporting and analytics applications. Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner with both technical and non-technical customers. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Good To Have Data modeling. Experience with optimization models is a plus. Experience working in Cloud Platforms. Experience with Big Data technologies is a plus. #AI3 Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-235092 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Lead BizOps Engineer The Enterprise Data Solutions BizOps team is looking for a Site Reliability Engineer who can help us solve problems and play a key role in our daily operations. Are you a born problem solver who loves to figure out how something works? Are you a CI/CD geek who loves all things automation? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones. Role Qualifications Job Summary: We are looking for a highly skilled and experienced Senior Engineer to join our Hadoop BizOps team. The ideal candidate will have a strong background in Big Data technologies and a proven track record of managing and optimizing Hadoop clusters. This role will involve working closely with various departments to support the DPES Program and other related initiatives. Key Responsibilities: Manage and optimize Hadoop clusters to ensure high availability and performance. Collaborate with cross-functional teams to support the all the Clusters managed by DPES program. Migration of Data sets from HDFS to Ozone. Implement and maintain automation scripts for Hadoop cluster management. Monitor and troubleshoot Hadoop cluster issues and provide timely resolutions. Ensure compliance with security and data governance policies. Provide technical guidance and mentorship to junior team members. Required Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. Minimum of 5 years of experience in managing Hadoop clusters. Strong knowledge of Big Data technologies such as Hadoop, Spark, Hive, and Kafka. Proficiency in scripting languages such as Python and Shell. Experience with automation tools and frameworks. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Preferred Qualifications: Master's degree in a related field. Experience with cloud-based Hadoop solutions. Knowledge of data governance and security best practices. Certification in Big Data technologies Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-241962 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Software Engineer - File Transfer Services Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The File Transfer Services team is looking for a Senior Software Engineer to drive our customer connectivity strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role In This Key Position, You Will: Design and develop high-performing Java and running on Linux. Ability to work on COBOL and mainframe (z/OS) technologies is a plus. Participate in team prioritization discussions with product/business stakeholders. Automate build, operation, and run aspects of software. Ensure scalability, security, and reliability of applications on Linux-based and mainframe-based infrastructures. Translate complex technical solutions into business impacts for non-technical audiences. Lead mainframe modernization efforts, bridging legacy COBOL, JCL, DB2 systems with Linux and Java applications. Perform demos/acceptance discussions in interaction with product owners. Conduct design reviews, code reviews, and uphold coding standards. Work closely with DevOps to automate deployments, and with BizOps to troubleshoot and resolve application, performance, and reliability issues. Stay up to date with emerging technologies. All About You The ideal candidate for this position should possess: 5+ years of software development experience in Java/Linux with strong shell scripting and Linux command line skills. Expereince working on Mainframe technologies is a plus. 2+ years of experience with file transfer applications like Connect Direct, and file transfer protocols like SFTP, FTPS, etc.. 2+ years of experience writing, optimizing, and automating tasks using Linux shell scripting. Hands-on experience with IBM mainframe technologies, including COBOL, JCL, DB2, VSAM, CICS, and z/OS. Expert in SQL queries and relational databases (DB2, Oracle, PostgreSQL) Familiar with secure coding standards (e.g., OWASP, CWE, SEI CERT) and vulnerability management. Awareness of security standards and RFC’s such as X.509 Certificates, SSH Keys, PGP encryption. Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD objectives using industry standard tools (e.g., Jenkins, XL Release, others). Understands how to build robust tests to minimize defect leakage by performing regression, performance, deployment verification, and release testing. Good knowledge of Scaled Agile Framework (SAFe). Corporate Security Responsibility Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security. All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Corporate Security Responsibility All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-241641 Show more Show less

Overall 6-9 years of career experience into Full Stack Development Strong proficiency in Java and Spring boot framework Experience on Angular or React a must Experience designing and developing microservices Experience with PCF or other cloud platforms Solid understanding of front-end development principles and experience with Angular/React frameworks Proficiency in HTML, CSS, JavaScript, and JQuery Experience with relational databases such as Oracle or PostGreSQL. we'll versed with writing efficient and optimised queries Experience with Restful API design and development Experience leveraging or developing solutions using Information Security-related concepts: Cryptography - X.509, public key cryptography standards, JWT, hashing, digital signatures Experience with testing frameworks and methodologies Ability to work independently and as part of a team Good to have Experience with other cloud platforms (eg, Azure, AWS, GCP) Experience with DevOps practices and tools (eg, Jenkins, Docker, Kubernetes) Contributions to open source projects As a senior engineer, you will - Design, develop, and maintain robust and scalable backend services using Java, Spring Boot, and microservices architecture. Deploy and manage applications on PCF. Develop engaging and responsive user interfaces using modern front-end frameworks such as Angular or React. Participate in PoCs (Proof of Concept) and help the department with selection of vendor solutions, technologies, methodologies and frameworks. Write clean, we'll-documented, and testable code. Collaborate with product managers, designers, and other engineers to deliver high-quality products. Participate in code reviews and contribute to improving our development processes. Troubleshoot and resolve complex technical issues. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Contribute to the architecture and design of our systems. Mentor junior engineers and share your expertise. Work in an agile environment, participating in sprint planning, daily stand-ups, and retrospectives Our teams and values: We work within small collaborative teams consisting of software engineers and product managers Our customer s success is at the core of what we'do We are diverse and inclusive teams from many backgrounds and with many experiences We believe in doing we'll by doing good through inclusive growth and making ethical and environmentally responsible decisions

The Mastercard Authentication Program owns how consumer authentication works for both in-store and e-commerce transactional use cases. The primary purpose of this role is to develop and deliver best-of-breed authentication products for e-commerce transactional use cases that will drive uptake and penetration for the products and revenue for Mastercard. The authentication products that fall within this role s responsibilities are ID Check, Token Authentication Service and Token Authentication Framework. If you want a challenging project that is changing the way people do payments, this is the role for you! About You : 9-12 years of overall career experience into Software Development Excellent expertise on Java Backend required Experience on Angular or React a must Hands-on experience in designing solutions and full stack development in modern technologies for large enterprise technology platforms and systems Hands-on experience in coding Microservices in Java, building UI/UX, frameworks such as React, Angular, spring boot, RDBMS, Oracle and event driven architecture. Experience in deploying applications using CI/CD pipelines, docker containers & Kubernetes to Cloud platforms is preferred Knowledge with Pivotal Cloud Foundry or any other cloud platform AWS or Azure or GCP is preferred. Has experience designing and implementing solutions focusing on the non-functional concerns - Performance, Scalability, Availability, Extensibility, Supportability, Usability Operate with urgency, fairness and decency to address challenges and solve for new opportunities. Capable of working under pressure - navigating complex initiatives, competing priorities and customer requirements. Strong communicator to maintain internal and external alignment. Familiar with cutting edge industry trends and thorough understanding of development methodologies and standards, Ability to adapt to a fast-changing environment. Has skills to promote and coach teams on take on full stack development and facilitate end-to-end service ownership Has skills to drive trade-off discussions to set right development capacity based on value drivers eg, regulatory, security, new business, market parity, technical debt Has experience in design and execution of automation across multiple business areas and provides guidance on best methods and tools. Has skills to succinctly articulate architecture patterns of complex systems, with business and technical implications, to executive and customer stakeholders Has skills to define and drive advanced chaos and other operational testing practices to test points of failures, monitors, and system behaviors under adverse conditions eg, resource spikes, network congestion, component or infrastructure failure Experienced in agile and modern SDLC practices: Scrum/Kanban/Continuous Delivery/DevOps/Quality engineering, and the delivery situations they are used for Technologies: - 1. Java, J2EE, micro services, RESTful APIs, Angular, Web Services, JavaScript, HTML/CSS 2. Framework - Spring (Spring Boot, Spring Data, Spring Batch, Spring REST, Spring Cloud, AOP), Hibernate 3. UI/UX frameworks and best practices (React, Angular) 4. API tooling and design best practices 5. Cloud and DevOps Architecture, especially via Pivotal Cloud Foundry 6. Databases - Oracle, SQL server, PostgreSQL, Redis 7. Tools - Eclipse or IntelliJ, Sonar, GIT, Maven, SQL Developer, Jenkins, CI/CD, Gatling As a Lead Software Engineer, you will be responsible for Design and develop secure, reliable, and scalable solutions for globally distributed customer facing products Support development teams and work with stakeholders, promoting agile development Create a culture of technical excellence and innovation Research, create and evaluate technical solution alternatives for the business needs using current and upcoming technologies and frameworks They are hands on all the time and collaborate by writing interfaces, tests; unit or acceptance and architecture fitness functions, outside of meeting rooms. Work with business/product owners to architect and deliver on new services to introduce new products and bundles Participate and contribute to team s agile process and decisions. Understand and contribute to Prioritization. Drive prioritization decisions and trade-offs in working with product partners Drive the architectural design, including dependent services, service interactions, and policies Take ownership to improve the customer experience of an entire set of services/applications sold as products or bundled services Contribute and lead initiatives by engaging and mentoring Engineers at all levels to improve the craftmanship of Software Engineering Consult across teams and across organization lines to identify synergies and reuse opportunities Conduct technical interviews for hiring engineering staff and raising the performance bar

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Manager, Product Management Job Description Summary Send™ by Mastercard Move enables near real-time payment transfers to and from billions of card, bank and digital accounts globally. Through a connection to Send, businesses, merchants, governments, humanitarian organizations, financial institutions and others can send money to consumers and businesses domestically and cross-border. Send by Mastercard Move supports multiple use cases, including person-to-person (P2P) transfers, business-to-consumers (B2C) disbursements and government-to-consumer (G2C) disbursements. With our technology and expertise, we are making sending and receiving money safe, simple and fast. The Manager, Product Management role is a member of the Send by Mastercard Move team responsible for Global product governance processes. The Manager will play a critical role in driving alignment with market teams on annual objectives by developing and running a Mastercard Move wide product knowledge summit, ensuring they are armed with the necessary tools, resources and support needed to launch Send and to drive the next wave of growth across the globe. Key responsibilities include supporting the annual planning process to codify country-level objectives and KPIs (in partnership with regional and market colleagues) managing the product governance structure, which includes maintaining overall product management standards via strong product catalog management, effective control of the Product intake and workflows, along with adherence to critical program tracking tools and process such as AHA, Studio, etc. Driving internal product and process learning through professional development series to ensure the overall product and operations functions are aware of upcoming and existing features of the product Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-249182 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Director, Business Insights Overview The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. The Business Insights Team Is Focused On Ensuring That All Of Services Can Make Data-driven Decisions And Operate Effectively And Efficiently. The [Director, Insights & Enablement] Will Respond Positively To The Following Have you effectively partnered with leadership across Sales, Delivery, Product, Finance and other functions to enhance strategic decision making through facts and data? Are you passionate about diagnosing strategic gaps and opportunities within a function's operations -- and identifying how they can be corrected and addressed? Do you have a strong experience with building data-driven infrastructure, including system configuration, data storage and usage of BI platforms? Do you have experience in driving productivity enhancements through the identification, procurement and/or development of technology solutions to match business needs? Role Influences the decision-making process to produce better outcomes in a dedicated function (Sales, Delivery, Product, Strategy, HR, etc.) -- providing a fact-base and thought-partnership to functional leaders Establishes the right measurement frameworks, KPIs and analysis questions to identify the health of the business for a dedicated function Ensures team members can maximize their time on intended work (i.e. Sales and Delivery with Clients; Product on Code Development), minimizing other efforts through automation, process simplification and hands-on partnership Leads the execution of special projects without a clear owner -- building cross-functional teams for topics like M&A integration, Agile Initiatives, etc. Drives the development of overall Services analytic infrastructure, with a focus on ensuring all systems are configured optimally and data is centrally aggregated All About You Excellent problem solving skills, with a strong emphasis on the development of frameworks and processes that are scalable and automated Strong business knowledge relevant to a given Services function -- and a passion for increasing knowledge Excellent command of relevant data sets (e.g. Financial, Sales & Marketing, Costs, etc.) and strong comfort with databases and data analytic tools (e.g. SQL, ETL Processes, Tableau, Power BI, Salesforce, etc.) Strong technical orientation, with experience on both Product Management-style collaboration with internal developers and the configuration of third-party technical system Generalist mentality with a well-rounded skill set; Previous consulting experience a plus Excellent verbal and written communicator at all levels of the organization Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-244969 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Director, Product Operations Mastercard Move is at the cornerstone of our vision of a World Beyond Cash. Our services facilitate the secure delivery of funds between senders and receivers, typically within seconds. We support multiple use cases – person-to-person, business to business, disbursements, remittances and merchant payments. With our technology and expertise we are making sending money safe, simple and fast. The Director, Mastercard Move Program Quality ; will manage, develop customer journey maps, track and employ governance to track SLA’s to all Customer Integration and Production procedures affecting customer experience for the Send Program. The Governance will lead to reporting of the performance quality as well as make achievable suggestions to processes to the reduction of customer incidents, improvement of customer experience, and detailed understanding of areas that need attention to help grow the business. This role will focus on supporting, co-ordinating with key stakeholders in Operations & Technology and reporting on SLA’s governance metrics. Role Perform detailed analysis of Platform Health through various data and reporting sources and prioritize detailed insights into areas requiring improvement Lead generation of Cross-Functional product metrics between Biz-Ops and O&T organizations and provide governance for tracking of Internal platform related SLA's Lead discussions on platform health with key regions to gain customer insights Produce weekly, monthly and quarterly status reports for Executive Management consumption Lead the delivery of trainings to critical customer facing support teams (CTS) to ensure best in class service standards for the product Become the subject matter expert on Platform and backend product operations to achieve program quality objectives Build and leverage relationships with global and regional Implementation and Support teams to influence and deploy improvements in processes and procedures. Work closely with regional and global product team members Reports to Vice President Send located in US – Purchase NY [All About You Experience/Education Requirements Relevant business experience with demonstrated success on mission critical corporate initiatives Prior knowledge of MasterCard Send, Visa OCT or other Payments platforms a plus Strong passion and understanding of the importance of Project Management to the success of the initiative Skills/Abilities Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment Strong oral and written communication skills with the ability to communicate with audiences at all levels Strong project management skills required Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-249176 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics Associate Managing Consultant – Performance Analytics Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-240270 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Manager- Data Science Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Our Team As consumer preference for digital payments continues to grow, ensuring a seamless and secure consumer experience is top of mind. Optimization Solutions team focuses on tracking of digital performance across all products and regions, understanding the factors influencing performance and the broader industry landscape. This includes delivering data-driven insights and business recommendations, engaging directly with key external stakeholders on implementing optimization solutions (new and existing), and partnering across the organization to drive alignment and ensure action is taken. Are you excited about Data Assets and the value they bring to an organization? Are you an evangelist for data-driven decision-making? Are you motivated to be part of a team that builds large-scale Analytical Capabilities supporting end users across 6 continents? Do you want to be the go-to resource for data science & analytics in the company? The Role Work closely with global optimization solutions team to architect, develop, and maintain advanced reporting and data visualization capabilities on large volumes of data to support data insights and analytical needs across products, markets, and services The candidate for this position will focus on Building solutions using Machine Learning and creating actionable insights to support product optimization and sales enablement. Prototype new algorithms, experiment, evaluate and deliver actionable insights. Drive the evolution of products with an impact focused on data science and engineering. Designing machine learning systems and self-running artificial intelligence (AI) software to automate predictive models. Perform data ingestion, aggregation, and processing on high volume and high dimensionality data to drive and enable data unification and produce relevant insights. Continuously innovate and determine new approaches, tools, techniques & technologies to solve business problems and generate business insights & recommendations. Apply knowledge of metrics, measurements, and benchmarking to complex and demanding solutions. Role Ensure that all AI solutions follow industry standards for data management and privacy, covering aspects like data collection, use, storage, access, retention, output, reporting, and quality at Mastercard. Take a practical approach to AI, simplifying complex technical requirements to align with stakeholders' needs. Collaborate with global stakeholders to gather necessary information and define business problems. Think creatively to link AI methodologies with real business challenges. Identify common use case patterns to promote scalable AI through reusable models and a microservice approach. Build AI/ML solutions using the latest advancements from industry and academia. Use both open and proprietary technologies to address business problems. Work effectively across teams and geographies, leveraging broader team expertise to achieve AI goals. Partner with technical teams to deploy solutions in production environments. Foster a culture of learning and continuous improvement in AI capabilities. All About You 8+ years in Data Science, with a focus on AI strategy, execution, and solution development from the ground up. A passion for AI, demonstrated through participation in competitions such as Kaggle. Preferred experience or familiarity with cybersecurity, fraud, and risk solutions, including: Deep learning algorithms, open-source tools, and statistical environments (Python, R, SQL). Big data platforms like Hadoop, Hive, Spark, and GPU clusters for deep learning. Classical machine learning techniques such as Logistic Regression, Decision Trees, K-Means, PCA, and Time Series models (ARIMA/ARMA). Deep learning techniques including Random Forest, GBM, Neural Networks (CNNs, LSTMs), and optimization techniques (Adam, Adagrad, etc.). Frameworks like TensorFlow, Keras, PyTorch, and XGBoost for production systems. Experience or exposure to collaboration tools like Confluence, Bitbucket, ALM, etc. Knowledge of the payments industry and experience with SAFe (Scaled Agile Framework) is a plus. Effectiveness Ability to manage assumptions and validate them with key stakeholders under tight deadlines, while keeping development on track. Strong problem-solving skills, with the ability to break down complex issues and apply the right AI techniques to solve them. Deep attention to detail, ensuring high confidence in developed solutions. Strong understanding of technical system architecture and interdependencies, anticipating challenges and proactively solving them. Core Capabilities Excellent written and verbal communication skills. Strong project management experience. Background in Computer Science. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-245889 Show more Show less

The Mastercard CDM team in Pune is looking for a Software Engineer I to drive our consumer data management experience strategy forward through innovation and problem-solving. The ideal candidate is highly motivated, intellectually curious and has a passion for problem solving. Role This role involves working with a team of talented and experienced developers to develop high performance, low latency, highly scalable Java based services. In this role, you will be involved in: Assisting with the implementation of innovative and resilient Java based capabilities to enhance the Consumer Data Management service offerings, adhering to coding standards of excellence. Working closely with Product Owners, Technical leads and other developers to help define features and user stories that materially impact the business and improve the consumer experience. Working as part of a co-located Agile SCRUM team to meet due dates, while working through emerging issues and recommending solutions. In addition, you'll research new frameworks and technologies, assist with prototyping and proof-of-concepts, participate in code reviews, and help ensure a high level of code quality in your work. All About You Strong programming skills in Java, micro-service development and Junits. Knowledge of Spring Cloud, Spring Boot. Exposure to both SQL and NoSQL persistence technologies, eg MongoDB, PostgresDB, Redis preferable. Knowledge of software development test approaches & frameworks: ATDD/BDD, Unit tests, Cucumber, Spock. Command of CI/CD principles and tools such as Maven, Jenkins, Chef. Experience working with cloud hosting technologies such as PCF, AWS an advantage. Full stack engineering experience with React an advantage. Exposure to Splunk, Dynatrace or other monitoring solutions an advantage. Excellent communication and collaboration skills. Show initiative and demonstrates a willingness to take on challenging opportunities. Highly motivated and interested in being part of a high-performance team environment.

Mastercard s Network & Digital Payments group creates valued experiences for consumers, and enables merchants and issuers to reach consumers in ways not possible in the pre-digital world. The global product engineering team is responsible for development of a suite of foundational payment solutions. This an opportunity to be a part of a highly motivated team focused on bringing security, convenience and control to digital payments. Have you ever engineered a product to market on a global scale? Are you motivated to be a part of driving a world beyond cash? Are you agile with a desire to exhibit your skills at the cutting edge with a high standard for excellence? As a Manager, Software Engineering, you will: - Supervise and coach teams of engineers to build, enhance, and support multiple applications/services for the digital payments solutions - Work with product owners to design, develop and launch of features and services for new and existing products - Recruit and hire the brightest talent, always bringing in someone better than at least half the individuals in the role - Ensure objectives and development plans are established in working with the global leadership team at the start of the year and reviewe'd continuously throughout the year - Continuously engage and improve teams performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk - Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels - Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement - Provide strategic thinking and collaborate with the global leadership team for a wide range of software design and development methodologies for cloud deployments - Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership - Form strong relationships with the global leadership in raising the engineering bar in developing digital payment solutions You should apply if: - Overall career span of 9-14 years with an experience working as a people Manager/Tech Lead with hands-on coding experience - you have with successful track record in managing development teams with demonstrated thought-leadership, cross-functional influence, and partnerships - you have worked extensively on server-side, backend applications and technologies; - you're comfortable leading engineers that are exploring and defining new ways of working; - you have skills to drive technical review of design and code across services to look for anti-patterns and promote continuous refactoring - you understand and elaborate technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience - you understand system architecture to plan for platform and infrastructure capacity (eg, database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time - you enjoy sharing your knowledge and experience with your colleagues across locations; - you have experience of RESTful API and stateless service design patterns and deployment; - you have progressively grown in career with proven design and development experiences in multiple languages, secure coding standards, and deployment environments. - you have deployed complex applications into cloud platforms such as Azure, AWS or Google Cloud using containerization technologies such as Docker or Kubernetes; - you can build robust testing strategies to minimize defects by regression, performance, deployment verification and release testing processes; and, - you're excited to build applications that have global impact and are used daily by 100s of millions of people. It would also be great if: - you ve used the Spring Framework components in developing backend services- it s what we use to create our cloud-ready applications; - you ve used Pivotal Cloud Foundry to deploy cloud-ready applications; - you can use Domain Driven Design to solve business problems; - you ve built Event Driven applications; - you ve built 12-factor applications; - you have Full-stack experience and can solve all aspects of the technology problem to deliver a solution to a production environment; - you have first-hand knowledge of a wide range of technologies - databases, messaging, caches, API gateways, networking, pipelines, cryptography, HSM - and preferably the products we use such as Jenkins, Splunk, Oracle, Apache Kafka, Redis and NATS. Our teams and values: - We work within small collaborative teams consisting of software engineers and product managers; - Our customer s success is at the core of what we'do; - We are diverse and inclusive teams from many backgrounds and with many experiences; - We believe in doing we'll by doing good through inclusive growth and making ethical and environmentally responsible decisions.

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses around the globe realize their greatest potential. Mastercard s Authentication Program, part of the Digital Solutions Engineering is seeking a software engineer II to design and develop Identity Check platform and also drive efficiency and scalability across the organization. Responsibilities: Work with stakeholders, Tech leads, architects, and project managers to review and understand requirements and ensure that the team has a clear and complete picture of successful delivery. Create designs that meet requirements and work with leads and architects facilitate the review and approval process with key stakeholders Work with team for breaking down project work into stories, size development effort, and plan sprints Work with team s resources, and support team members in overcoming technical and project challenges to complete planned work Facilitate internal technical support for your team s projects to achieve successful production deployment Support the creation and maintenance of internal technical documentation Qualifications: Proficient in object-oriented programming, object-relational mapping and web services. Familiar in Test Driven Development and Test Automation Framework implementations Must be keen on maintaining product quality. Ability to understand business requirements and translate them into technical requirements Familiarity with SDLC processes and Agile Methodologies Proficient communication skills with verbal and written English. Additional preferred skills: Experience with Spring, Spring Boot, Hibernate, Web Services, SQL, and/or Pivotal Cloud Foundry Experience with RESTful APIs, microservices. Experience with Git, and Jenkins Experience working in an agile environment Experience working with code coverage and health reporting tools such as Sonar

The Consultant is a team member who actively contributes to delivering consulting projects for MasterCard Advisors clients. Contributes towards the development of strategies and programs for large, strategically important global clients from a central delivery hub Obtain data from multiple sources, collate, analyse and triangulate information to develop reliable fact bases and reports Apply a range of quantitative and qualitative analytical techniques to rigorously identify client issues and synthesise the analysis into clear, sound recommendations Structure and prepare draft reports and client steering committee presentations Present draft reports to key stakeholders for review and feedback Plan, organize and structure own work to manage time and effort effectively within project budget / profitability expectations Extract intellectual capital from engagement work and actively develop and share tools, methods and best practices across projects Build network of contacts and internal relationships across MasterCard to support information gathering and data analysis All About You Demonstrable consulting skills Bachelors degree or equivalent qualification. Advanced degree or MBA preferred Professional level English language capability Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise rational output that includes recommendations based upon core findings. Strong presence & communication skills - both interpersonal & written Excellent client management & engagement management skills; collaborates we'll across multiple communication channels Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced environment Key Words: Strategy Consultant, Associate, Senior Associate, Consultant, Analyst

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Analyst, Value Enablement & Optimization, Insights & Enablement Overview Job Title: Analyst, Value Enablement & Optimization, Insights & Enablement (Global Role, Based in Gurgaon, India) About Mastercard Mastercard is a global technology leader in the payments industry, committed to powering an inclusive, digital economy that benefits everyone, everywhere. By leveraging secure data, cutting-edge technology, and innovative solutions, we empower individuals, financial institutions, governments, and businesses to achieve their potential. Our culture is driven by our Decency Quotient (DQ), ensuring inclusivity, respect, and integrity guide everything we do. Operating across 210+ countries and territories, Mastercard is dedicated to building a sustainable world with priceless opportunities for all. Position Overview Based in Gurgaon, India, this is a techno-functional position that combines strong technical skills with a deep understanding of business needs and requirements. The role focuses on developing and maintaining advanced business analytics and AI-driven solutions for pre-sales value quantification within the Services business unit. As an Analyst, you will be responsible for creating and optimizing tools that help Mastercard’s internal teams quantify the value of services, enhance customer engagement, and drive business outcomes. You will combine AI and analytics to deliver actionable insights, empowering teams to make informed decisions and strengthen client value propositions. The role requires close collaboration across teams to ensure tools meet business needs and deliver measurable impact. Role Responsibilities Value Quantification & Tool Development: Develop tools and solutions to quantify the value of Mastercard’s services during the pre-sales process, enabling internal teams to effectively communicate value to customers. Data Analysis and Management: Manage and analyze large datasets using SQL and other database management systems to support value quantification efforts. Perform statistical analysis to identify trends, correlations, and insights that inform strategic decisions. Business Intelligence and Reporting: Utilize business intelligence platforms such as Tableau or Power BI to create insightful dashboards and reports that communicate the value of services. Generate actionable insights from data to inform strategic decisions and provide clear, data-backed recommendations. AI & Analytics Integration for Business Impact: Use AI and advanced analytics techniques to enhance pre-sales tools, enabling data-driven insights that support customer engagement, strategic decision-making, and business outcomes. Cross-Functional Collaboration & Stakeholder Engagement: Collaborate with Sales, Marketing, Consulting, Product, and other internal teams to understand business needs and ensure successful tool development and deployment. Communicate insights and tool value through compelling presentations and dashboards to senior leadership and internal teams, ensuring tool adoption and usage. Insight Generation, Reporting & Process Optimization: Generate actionable insights from data to inform strategic decisions, providing clear, data-backed recommendations to improve pre-sales efforts and customer engagement. All About You Data Analytics and Business Intelligence: Proficiency in data analytics tools and techniques to analyze and interpret complex datasets. Experience in creating insightful dashboards and reports using business intelligence platforms such as Tableau, Power BI, or similar tools. AI and Machine Learning: Knowledge of AI and machine learning algorithms to enhance pre-sales tools and generate data-driven insights. Familiarity with programming languages such as Python or R for developing and implementing machine learning models. Advanced Excel Skills: Strong skills in Excel, including advanced functions, pivot tables, and data visualization, to build and optimize ROI calculators and other analytical tools. Database Management and SQL: Experience with database management systems and proficiency in SQL for querying and managing large datasets. Web-Based Platforms: Understanding of web-based platforms and tools for developing end-to-end solutions that cater to pre-sales needs. Statistical Analysis: Ability to perform statistical analysis to identify trends, correlations, and insights that support strategic decision-making. Cross-Functional Collaboration: Strong collaboration skills to work effectively with Sales, Marketing, Consulting, Product, and other internal teams to understand business needs and ensure successful tool development and deployment. Communication and Presentation: Excellent communication skills to convey insights and tool value through compelling presentations and dashboards to senior leadership and internal teams. Execution Focus: A results-driven mindset with the ability to balance strategic vision with tactical execution, ensuring that tools and solutions are delivered on time and create measurable business value. Education Bachelor’s degree in data science, Computer Science, Business Analytics, Economics, Finance, or a related field. Advanced degrees or certifications in analytics, data science, AI/ML, or an MBA are preferred. Why Us? At Mastercard, you’ll have the opportunity to shape the future of internal operations by leading the development of value quantification solutions that empower teams across the organization. Join us to make a meaningful impact, drive business outcomes, and help Mastercard’s internal teams create better customer engagement strategies through innovative value-based ROI narratives. Location: Gurgaon, India Employment Type: Full-Time Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-248031 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Senior Analyst, Business Transformation and Revenue Operations-1 Overview Services is Mastercard's professional services arm, focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting, data insights, marketing services, loyalty and analytics platforms and more. Discover more at Mastercard Services Insights and Enablement helps improve efficiency and drive smarter decisions for Services business unit, with use of data, technology and operational excellence. About The Role As Senior Analyst - Business Transformation and Revenue Operations, you are expected to: Develop a strong understanding of our business environment Engage with key stakeholders (Sales, Product, Delivery, Compliance, Technology, Finance, etc) and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes Comprehend current state processes via stakeholder conversations, process demos and thorough system understanding Use analytical frameworks and data-driven insights to identify improvements in current process, test hypothesis and roll-out optimized process Drive implementation with desired outcomes and behavioural change Develop appropriate documentation e.g. SOPs, process flows, user journey maps etc Develop success KPIs and institutionalize through robust, high-quality data dashboards Monitor KPIs and drive continuous efficiency improvements All About You Strong understanding of Revenue Operations, preferably in B2B services organizations Experience in driving business transformation preferably for B2B services organizations Experience in business consulting or in dealing with unstructured situations and applying first principles thinking for problem solving Exposure to project management, stakeholder management and excellent communication skills Exposure to any of these domains is preferred though not essential – B2B Sales processes, Sales productivity tools (e.g. Salesforce CRM, contract automation), Compliance processes (e.g. KYC); Data visualization and reporting platforms (e.g. Tableau) etc 5-8 years of relevant professional experience, with suitable educational qualifications Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-248642 Show more Show less

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Specialist, Product Management Overview Job Description - Specialist Product Management, Insights & Analytics MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data We work with financial institutions, retailers, telecommunications organizations, travel companies, and more MasterCard Data & Services is seeking an accomplished Product Specialist to support the delivery and evolution of its Business Intelligence products. These products are at the heart of a world-class analytics eco-system built on a universe of behavioral data. They help everyday business users to make smarter data-driven decisions which move the needle on business performance. Product Specialist in Insights & Analytics at Mastercard Contribute to the development of analytics strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value Provide creative input on projects across a range of industries and problem statements Collaborate with Mastercard team to understand clients’ needs, agenda, and risks Develop working relationship with client analysts/managers, and act as trusted and reliable partner Translate a deep understanding of our customers into products and solutions that drive significant customer value Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs Role Develop, upgrade and deliver scalable Business Intelligence products by understanding regional needs and tradeoffs that serve an array of customer segments Independently identify trends, patterns, issues, and anomalies in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings Coordinate across cross-functional teams for product usage, solve challenges and continuous product enhancement Support the product strategy including such as distribution of reporting products through the platforms Work with the Global Product Management team to prioritize development efforts as they align against product strategy Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals All About You Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics Leverage diverse analytic tools (R, SQL, etc.) for end-to-end ownership of delivering scaled analytic products Additional data and analytics experience in building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI), or working with Hadoop framework and coding using Impala, Hive, or PySpark Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Strategic mind set to solve complex and ambiguous problems Keen understanding of competitive offerings and industry trends in the market Understand the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements Excellent written and verbal communication skills including the ability to interface with clients Highly organized and able to deal with multiple and competing priorities Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development) Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-247790 Show more Show less