Key Responsibilities: Provide day-to-day support and maintenance of Salesforce applications. Analyze, troubleshoot, and resolve system bugs and user issues. Develop and implement solutions using Salesforce technologies (Apex, Visualforce, Lightning Web Components). Customize standard and custom objects, workflows, validation rules, and approval processes. Work with stakeholders to gather and analyze business requirements. Perform data management tasks including data imports, exports, deduplication, and cleansing. Integrate Salesforce with third-party applications and APIs. Participate in testing, deployment, and release management processes. Document technical specifications, configurations, and user guides. Stay current with Salesforce updates, features, and best practices. Required Skills and Qualifications: 4+ years of Salesforce development and support experience. Strong proficiency in Apex, Visualforce, Lightning Components (LWC), and SOQL. Experience with Salesforce configuration (flows, process builder, workflows). Familiarity with Salesforce integration tools (REST/SOAP APIs, middleware). Solid understanding of Salesforce security model and best practices. Experience with debugging and performance tuning. Excellent problem-solving skills and attention to detail. Ability to work independently and manage multiple priorities. Salesforce Platform Developer I certification (preferred).

We are seeking a skilled Centrify Admin to manage and support our Privileged Access Management (PAM) and Identity and Access Management (IAM) infrastructure. This role focuses on securing enterprise identities and privileged access across on-premises and hybrid cloud environments. The ideal candidate will have hands-on experience with Centrify (now Delinea) solutions and a strong background in system integration, cloud platforms, and cybersecurity best practices. Key Responsibilities: Core Technical Responsibilities: Manage and administer Centrify Privileged Access Service and related PAM tools. Handle user and role provisioning, policy configuration, and access request workflows. Maintain vault management, session monitoring, and credential lifecycle. Integrate Centrify with Active Directory, troubleshoot integration issues, and manage GPOs and user mappings. Install and configure Centrify agents on Linux/UNIX systems and manage access controls. Deploy and manage Centrify in cloud and hybrid environments (AWS, Azure, GCP). Configure and enforce Multi-Factor Authentication (MFA) using Centrify tools. Monitor and audit privileged sessions, handle alerts, and generate security logs. Administrative Tasks: Oversee user onboarding and offboarding with proper access provisioning. Support regular access reviews and assist with internal/external audits. Manage credential vaulting, password rotation policies, and custom role creation. Troubleshoot user and access-related issues promptly. Security & Compliance: Ensure compliance with standards such as SOX, HIPAA, ISO, etc. Generate periodic access reports and logs to support audit readiness. Enforce least privilege principles across the enterprise environment. Required Skills & Qualifications: Proven hands-on experience with Centrify/Delinea PAM solutions. Strong understanding of Active Directory, GPOs, and identity federation. Experience in securing Linux/UNIX systems using PAM tools. Familiarity with cloud infrastructure and identity security in AWS, Azure, and GCP. Proficient in configuring and managing MFA, SSO, and authentication policies. Strong grasp of IT security best practices and cybersecurity frameworks. Understanding of ITIL processes and operational workflows. Excellent analytical, communication, and collaboration skills. Preferred Qualifications: Centrify/Delinea certifications (e.g., Delinea Certified Specialist) Experience with other PAM tools (e.g., CyberArk, BeyondTrust) is a plus. Background in security audits or compliance-driven environments.

Key Responsibilities: Provide day-to-day support and maintenance of Salesforce applications. Analyze, troubleshoot, and resolve system bugs and user issues. Develop and implement solutions using Salesforce technologies (Apex, Visualforce, Lightning Web Components). Customize standard and custom objects, workflows, validation rules, and approval processes. Work with stakeholders to gather and analyze business requirements. Perform data management tasks including data imports, exports, deduplication, and cleansing. Integrate Salesforce with third-party applications and APIs. Participate in testing, deployment, and release management processes. Document technical specifications, configurations, and user guides. Stay current with Salesforce updates, features, and best practices. Required Skills and Qualifications: 4+ years of Salesforce development and support experience. Strong proficiency in Apex, Visualforce, Lightning Components (LWC), and SOQL. Experience with Salesforce configuration (flows, process builder, workflows). Familiarity with Salesforce integration tools (REST/SOAP APIs, middleware). Solid understanding of Salesforce security model and best practices. Experience with debugging and performance tuning. Excellent problem-solving skills and attention to detail. Ability to work independently and manage multiple priorities. Salesforce Platform Developer I certification (preferred).

We are seeking a skilled Centrify Admin to manage and support our Privileged Access Management (PAM) and Identity and Access Management (IAM) infrastructure. This role focuses on securing enterprise identities and privileged access across on-premises and hybrid cloud environments. The ideal candidate will have hands-on experience with Centrify (now Delinea) solutions and a strong background in system integration, cloud platforms, and cybersecurity best practices. Key Responsibilities: Core Technical Responsibilities: Manage and administer Centrify Privileged Access Service and related PAM tools. Handle user and role provisioning, policy configuration, and access request workflows. Maintain vault management, session monitoring, and credential lifecycle. Integrate Centrify with Active Directory, troubleshoot integration issues, and manage GPOs and user mappings. Install and configure Centrify agents on Linux/UNIX systems and manage access controls. Deploy and manage Centrify in cloud and hybrid environments (AWS, Azure, GCP). Configure and enforce Multi-Factor Authentication (MFA) using Centrify tools. Monitor and audit privileged sessions, handle alerts, and generate security logs. Administrative Tasks: Oversee user onboarding and offboarding with proper access provisioning. Support regular access reviews and assist with internal/external audits. Manage credential vaulting, password rotation policies, and custom role creation. Troubleshoot user and access-related issues promptly. Security & Compliance: Ensure compliance with standards such as SOX, HIPAA, ISO, etc. Generate periodic access reports and logs to support audit readiness. Enforce least privilege principles across the enterprise environment. Required Skills & Qualifications: Proven hands-on experience with Centrify/Delinea PAM solutions. Strong understanding of Active Directory, GPOs, and identity federation. Experience in securing Linux/UNIX systems using PAM tools. Familiarity with cloud infrastructure and identity security in AWS, Azure, and GCP. Proficient in configuring and managing MFA, SSO, and authentication policies. Strong grasp of IT security best practices and cybersecurity frameworks. Understanding of ITIL processes and operational workflows. Excellent analytical, communication, and collaboration skills. Preferred Qualifications: Centrify/Delinea certifications (e.g., Delinea Certified Specialist) Experience with other PAM tools (e.g., CyberArk, BeyondTrust) is a plus. Background in security audits or compliance-driven environments.

Role & responsibilities Provide Tier 2/Tier 3 Salesforce support to end-users, resolving technical issues related to Salesforce functionality, customizations, and integrations. Use SOQL to query and analyze Salesforce data for troubleshooting, reporting, and validation purposes. Lead and mentor a team of 25 Salesforce support analysts, ensuring high-quality service delivery and adherence to SLAs. Collaborate with Salesforce administrators and developers to resolve system bugs, improve performance, and manage enhancements. Document support procedures, issue resolutions, and technical guidance for internal knowledge sharing. Conduct regular team check-ins, performance reviews, and support training initiatives to improve team capabilities. Monitor and report on Salesforce system health and user feedback, escalating critical issues to technical teams as needed. Work with business stakeholders to understand requirements, assist with testing, and validate solutions. Required Qualifications: 3+ years of hands-on experience in Salesforce support roles. Proficiency in SOQL for data extraction and analysis. 1+ year of experience in a team leadership or supervisory role , ideally in a technical support or CRM environment. Strong understanding of Salesforce architecture, standard/custom objects, workflows, reports, and dashboards. Excellent problem-solving skills and attention to detail. Ability to prioritize tasks in a dynamic, fast-paced environment. Strong written and verbal communication skills. Preferred Qualifications: Salesforce Administrator (ADM 201) Certification or equivalent experience. Experience with Salesforce Service Cloud, Sales Cloud, or other Salesforce products. Familiarity with case management tools and ITIL support processes. Knowledge of Apex, Visualforce, or Lightning Components is a plus.

Role & responsibilities Provide Tier 2/Tier 3 Salesforce support to end-users, resolving technical issues related to Salesforce functionality, customizations, and integrations. Use SOQL to query and analyze Salesforce data for troubleshooting, reporting, and validation purposes. Lead and mentor a team of 25 Salesforce support analysts, ensuring high-quality service delivery and adherence to SLAs. Collaborate with Salesforce administrators and developers to resolve system bugs, improve performance, and manage enhancements. Document support procedures, issue resolutions, and technical guidance for internal knowledge sharing. Conduct regular team check-ins, performance reviews, and support training initiatives to improve team capabilities. Monitor and report on Salesforce system health and user feedback, escalating critical issues to technical teams as needed. Work with business stakeholders to understand requirements, assist with testing, and validate solutions. Required Qualifications: 3+ years of hands-on experience in Salesforce support roles. Proficiency in SOQL for data extraction and analysis. 1+ year of experience in a team leadership or supervisory role , ideally in a technical support or CRM environment. Strong understanding of Salesforce architecture, standard/custom objects, workflows, reports, and dashboards. Excellent problem-solving skills and attention to detail. Ability to prioritize tasks in a dynamic, fast-paced environment. Strong written and verbal communication skills. Preferred Qualifications: Salesforce Administrator (ADM 201) Certification or equivalent experience. Experience with Salesforce Service Cloud, Sales Cloud, or other Salesforce products. Familiarity with case management tools and ITIL support processes. Knowledge of Apex, Visualforce, or Lightning Components is a plus.

Key Responsibilities: Provide day-to-day support and maintenance of Salesforce applications. Analyze, troubleshoot, and resolve system bugs and user issues. Develop and implement solutions using Salesforce technologies (Apex, Visualforce, Lightning Web Components). Customize standard and custom objects, workflows, validation rules, and approval processes. Work with stakeholders to gather and analyze business requirements. Perform data management tasks including data imports, exports, deduplication, and cleansing. Integrate Salesforce with third-party applications and APIs. Participate in testing, deployment, and release management processes. Document technical specifications, configurations, and user guides. Stay current with Salesforce updates, features, and best practices. Required Skills and Qualifications: 4+ years of Salesforce development and support experience. Strong proficiency in Apex, Visualforce, Lightning Components (LWC), and SOQL. Experience with Salesforce configuration (flows, process builder, workflows). Familiarity with Salesforce integration tools (REST/SOAP APIs, middleware). Solid understanding of Salesforce security model and best practices. Experience with debugging and performance tuning. Excellent problem-solving skills and attention to detail. Ability to work independently and manage multiple priorities. Salesforce Platform Developer I certification (preferred).

Role & responsibilities Provide Tier 2/Tier 3 Salesforce support to end-users, resolving technical issues related to Salesforce functionality, customizations, and integrations. Use SOQL to query and analyze Salesforce data for troubleshooting, reporting, and validation purposes. Lead and mentor a team of 25 Salesforce support analysts, ensuring high-quality service delivery and adherence to SLAs. Collaborate with Salesforce administrators and developers to resolve system bugs, improve performance, and manage enhancements. Document support procedures, issue resolutions, and technical guidance for internal knowledge sharing. Conduct regular team check-ins, performance reviews, and support training initiatives to improve team capabilities. Monitor and report on Salesforce system health and user feedback, escalating critical issues to technical teams as needed. Work with business stakeholders to understand requirements, assist with testing, and validate solutions. Required Qualifications: 3+ years of hands-on experience in Salesforce support roles. Proficiency in SOQL for data extraction and analysis. 1+ year of experience in a team leadership or supervisory role , ideally in a technical support or CRM environment. Strong understanding of Salesforce architecture, standard/custom objects, workflows, reports, and dashboards. Excellent problem-solving skills and attention to detail. Ability to prioritize tasks in a dynamic, fast-paced environment. Strong written and verbal communication skills. Preferred Qualifications: Salesforce Administrator (ADM 201) Certification or equivalent experience. Experience with Salesforce Service Cloud, Sales Cloud, or other Salesforce products. Familiarity with case management tools and ITIL support processes. Knowledge of Apex, Visualforce, or Lightning Components is a plus.

The ideal candidate will: At least 60 months of Identity or Access Management domain experience Act as a lead and work stream participant on small- to medium-sized projects A quick learner and adaptable to changing environments Have strong analytical skills and communication skills Build strong professional working relationships with client personnel Clear understanding of IAM solution design and configuration Working in rotational shifts supporting client environment. Deliver timely and high-quality work diligently Identify issues and opportunities, and communicate them to appropriate senior member Technical Skills Required: At least 48 months of experience in Sailpoint IIQ/IDN product. Must have hands on experience of Application Onboarding specific to Sailpoint Skills to write the complex SQL queries Good understanding of REST APIs Demonstrable experience in IAM domain Management solution. Understanding of Java/Python or any other programming language. Understanding of Code repository concepts and stand process(Git) Experience in transitioning services from a implementation partner post deployment and operationalizing a IAM solution Ability to work with multiple stake holders from Security, Operations, Application Owners and Service Providers on deployment activities and enhancing the IAM solution. Good Understanding of Operating systems, Database concepts and others potential targets or endpoints for a typical IAM Solution. Good presentation and documentation skills

The ideal candidate will: At least 36 months of Identity and Access Management domain experience 24 Months of hands-on experience on SailPoint product configuration/installation Skills to write the complex SQL queries Demonstrable experience in IAM domain Management solution. Understanding of Java/Python or any other programming language. Experience in transitioning services from an implementation partner post deployment and operationalizing a IAM solution Ability to work with multiple stake holders from Security, Operations, Application Owners and Service Providers on deployment activities and enhancing the IAM solution. Good Understanding of Operating systems, Database concepts and others potential targets or endpoints for a typical IAM Solution. Good presentation and documentation skills Have strong analytical skills and communication skills Clear understanding of IAM solution design and configuration Technical Skills Required: At least 24 months of experience in Sailpoint IIQ/IDN product. Must have hands on experience of Application Onboarding specific to SailPoint Hands on experience of Java/Bean programming skills Understanding of Webservices Skills to write the complex SQL queries Good understanding of REST APIs Demonstrable experience in IAM domain Management solution. Understanding of Java/Python or any other programming language. Understanding of Code repository concepts and standard process (Git) Experience in transitioning services from an implementation partner post deployment and operationalizing a IAM solution Ability to work with multiple stake holders from Security, Operations, Application Owners and Service Providers on deployment activities and enhancing the IAM solution. Good Understanding of Operating systems, Database concepts and others potential targets or endpoints for a typical IAM Solution. Good presentation and documentation skills

Key Responsibilities Ensure platform uptime and application health as per SLOs/KPIs Monitor infrastructure and applications using ELK, Prometheus, Zabbix, etc. Debug and resolve complex production issues, performing root cause analysis Automate routine tasks and implement self-healing systems Design and maintain dashboards, alerts, and operational playbooks Participate in incident management, problem resolution, and RCA documentation Own and update SOPs for repeatable processes Collaborate with L3 and Product teams for deeper issue resolution Support and guide L1 operations team Conduct periodic system maintenance and performance tuning Respond to user data requests and ensure timely resolution Address and mitigate security vulnerabilities and compliance issues Technical Skillset Hands-on with Spark, Hive, Cloudera Hadoop, Kafka, Ranger Strong Linux fundamentals and scripting (Python, Shell) Experience with Apache NiFi, Airflow, Yarn, and Zookeeper Proficient in monitoring and observability tools: ELK Stack, Prometheus, Loki Working knowledge of Kubernetes, Docker, Jenkins CI/CD pipelines Strong SQL skills (Oracle/Exadata preferred) Familiarity with DataHub, DataMesh, and security best practices is a plus Strong problem-solving and debugging mindset Ability to work under pressure in a fast-paced environment. Excellent communication and collaboration skills. Ownership, customer orientation, and a bias for actionKey Responsibilities Ensure platform uptime and application health as per SLOs/KPIs Monitor infrastructure and applications using ELK, Prometheus, Zabbix, etc. Debug and resolve complex production issues, performing root cause analysis Automate routine tasks and implement self-healing systems Design and maintain dashboards, alerts, and operational playbooks Participate in incident management, problem resolution, and RCA documentation Own and update SOPs for repeatable processes Collaborate with L3 and Product teams for deeper issue resolution Support and guide L1 operations team Conduct periodic system maintenance and performance tuning Respond to user data requests and ensure timely resolution Address and mitigate security vulnerabilities and compliance issues Technical Skillset Hands-on with Spark, Hive, Cloudera Hadoop, Kafka, Ranger Strong Linux fundamentals and scripting (Python, Shell) Experience with Apache NiFi, Airflow, Yarn, and Zookeeper Proficient in monitoring and observability tools: ELK Stack, Prometheus, Loki Working knowledge of Kubernetes, Docker, Jenkins CI/CD pipelines Strong SQL skills (Oracle/Exadata preferred)

Requirements : We are seeking a proactive and technically strong Site Reliability Engineer (SRE) to ensure the stability, performance, and scalability of our Data Engineering Platform. You will work on cutting-edge technologies including Cloudera Hadoop, Spark, Airflow, NiFi, and Kubernetes ensuring high availability and driving automation to support massive-scale data workloads, especially in the telecom domain. Key Responsibilities Ensure platform uptime and application health as per SLOs/KPIs Monitor infrastructure and applications using ELK, Prometheus, Zabbix, etc. Debug and resolve complex production issues, performing root cause analysis Automate routine tasks and implement self-healing systems Design and maintain dashboards, alerts, and operational playbooks Participate in incident management, problem resolution, and RCA documentation Own and update SOPs for repeatable processes Collaborate with L3 and Product teams for deeper issue resolution Support and guide L1 operations team Conduct periodic system maintenance and performance tuning Respond to user data requests and ensure timely resolution Address and mitigate security vulnerabilities and compliance issues Technical Skillset Hands-on with Spark, Hive, Cloudera Hadoop, Kafka, Ranger Strong Linux fundamentals and scripting (Python, Shell) Experience with Apache NiFi, Airflow, Yarn, and Zookeeper Proficient in monitoring and observability tools: ELK Stack, Prometheus, Loki Working knowledge of Kubernetes, Docker, Jenkins CI/CD pipelines Strong SQL skills (Oracle/Exadata preferred)

Requirements : We are seeking a proactive and technically strong Site Reliability Engineer (SRE) to ensure the stability, performance, and scalability of our Data Engineering Platform. You will work on cutting-edge technologies including Cloudera Hadoop, Spark, Airflow, NiFi, and Kubernetes ensuring high availability and driving automation to support massive-scale data workloads, especially in the telecom domain. Key Responsibilities Ensure platform uptime and application health as per SLOs/KPIs Monitor infrastructure and applications using ELK, Prometheus, Zabbix, etc. Debug and resolve complex production issues, performing root cause analysis Automate routine tasks and implement self-healing systems Design and maintain dashboards, alerts, and operational playbooks Participate in incident management, problem resolution, and RCA documentation Own and update SOPs for repeatable processes Collaborate with L3 and Product teams for deeper issue resolution Support and guide L1 operations team Conduct periodic system maintenance and performance tuning Respond to user data requests and ensure timely resolution Address and mitigate security vulnerabilities and compliance issues Technical Skillset Hands-on with Spark, Hive, Cloudera Hadoop, Kafka, Ranger Strong Linux fundamentals and scripting (Python, Shell) Experience with Apache NiFi, Airflow, Yarn, and Zookeeper Proficient in monitoring and observability tools: ELK Stack, Prometheus, Loki Working knowledge of Kubernetes, Docker, Jenkins CI/CD pipelines Strong SQL skills (Oracle/Exadata preferred)

Role & responsibilities Provide Tier 2/Tier 3 Salesforce support to end-users, resolving technical issues related to Salesforce functionality, customizations, and integrations. Use SOQL to query and analyze Salesforce data for troubleshooting, reporting, and validation purposes. Lead and mentor a team of 25 Salesforce support analysts, ensuring high-quality service delivery and adherence to SLAs. Collaborate with Salesforce administrators and developers to resolve system bugs, improve performance, and manage enhancements. Document support procedures, issue resolutions, and technical guidance for internal knowledge sharing. Conduct regular team check-ins, performance reviews, and support training initiatives to improve team capabilities. Monitor and report on Salesforce system health and user feedback, escalating critical issues to technical teams as needed. Work with business stakeholders to understand requirements, assist with testing, and validate solutions. Required Qualifications: 3+ years of hands-on experience in Salesforce support roles. Proficiency in SOQL for data extraction and analysis. 1+ year of experience in a team leadership or supervisory role , ideally in a technical support or CRM environment. Strong understanding of Salesforce architecture, standard/custom objects, workflows, reports, and dashboards. Excellent problem-solving skills and attention to detail. Ability to prioritize tasks in a dynamic, fast-paced environment. Strong written and verbal communication skills. Preferred Qualifications: Salesforce Administrator (ADM 201) Certification or equivalent experience. Experience with Salesforce Service Cloud, Sales Cloud, or other Salesforce products. Familiarity with case management tools and ITIL support processes. Knowledge of Apex, Visualforce, or Lightning Components is a plus.

Job Summary: We are seeking a skilled and proactive Salesforce Support / Developer with a minimum of 4 years of hands-on experience in Salesforce development, customization, and support. The ideal candidate will be responsible for maintaining and enhancing our Salesforce platform, troubleshooting issues, developing scalable solutions, and working closely with cross-functional teams to ensure optimal performance and alignment with business needs. 4+ years of Salesforce development and support experience. Strong proficiency in Apex, SOQL, Lightning Components (LWC), and SOSL. Experience with Salesforce configuration (flows, process builder, workflows). Familiarity with Salesforce integration tools (REST/SOAP APIs, middleware). Solid understanding of Salesforce security model and best practices. Experience with debugging and performance tuning. Excellent problem-solving skills and attention to detail. Ability to work independently and manage multiple priorities. Salesforce Platform Developer I certification (preferred).

L1 Support Engineer Skills Required: Create and Maintain Ops, Jobs and Incident tracker Technical User coordination Re-run the job manually to mitigate the Job failure. Regular updation of Ops, job and incident tracker to ensure that it is always up to date. First Level (SOP) analysis of any issue reported/observed, job stuck/failure or on receiving of any alert Regular assessment of alerts and Dashboards and initiate required add/clean-up Support for any planned activities (like upgrades, CRs, DC/DR/HW Activities, etc) Resolution of issues with data sources, masters Job Description: Purpose:- The purpose of the role is to support process delivery by ensuring proper monitoring of the Processes in production. Resolving the alerts by following the predefined SOPs and maintaining the documentations around the operational issues faced, any job/process failure and regular updation of the SOPs Job Description: Basic OS/Linux/ Database understanding - SQL/Oracle/Postgres Service Desk Management (Raising LW/Sev as per the priority matrix). Coordination with various teams for Incident/Problem Management activities such as, issue identification and its closure. Monitoring, dash-boarding, alerting, trending. Shell Scripting Create and Maintain Ops, Jobs and Incident tracker Technical User coordination Re-run the job manually to mitigate the Job failure. Regular updation of Ops, job and incident tracker to ensure that it is always up to date. First Level (SOP) analysis of any issue reported/observed, job stuck/failure or on receiving of any alert Regular assessment of alerts and Dashboards and initiate required add/clean-up Support for any planned activities (like upgrades, CRs, DC/DR/HW Activities, etc) Resolution of issues with data sources, master

Key Responsibilities Ensure platform uptime and application health as per SLOs/KPIs Monitor infrastructure and applications using ELK, Prometheus, Zabbix, etc. Debug and resolve complex production issues, performing root cause analysis Automate routine tasks and implement self-healing systems Design and maintain dashboards, alerts, and operational playbooks Participate in incident management, problem resolution, and RCA documentation Own and update SOPs for repeatable processes Collaborate with L3 and Product teams for deeper issue resolution Support and guide L1 operations team Conduct periodic system maintenance and performance tuning Respond to user data requests and ensure timely resolution Address and mitigate security vulnerabilities and compliance issues Technical Skillset Hands-on with Spark, Hive, Cloudera Hadoop, Kafka, Ranger Strong Linux fundamentals and scripting (Python, Shell) Experience with Apache NiFi, Airflow, Yarn, and Zookeeper Proficient in monitoring and observability tools: ELK Stack, Prometheus, Loki Working knowledge of Kubernetes, Docker, Jenkins CI/CD pipelines Strong SQL skills (Oracle/Exadata preferred) Familiarity with DataHub, DataMesh, and security best practices is a plus Strong problem-solving and debugging mindset Ability to work under pressure in a fast-paced environment. Excellent communication and collaboration skills. Ownership, customer orientation, and a bias for actionKey Responsibilities Ensure platform uptime and application health as per SLOs/KPIs Monitor infrastructure and applications using ELK, Prometheus, Zabbix, etc. Debug and resolve complex production issues, performing root cause analysis Automate routine tasks and implement self-healing systems Design and maintain dashboards, alerts, and operational playbooks Participate in incident management, problem resolution, and RCA documentation Own and update SOPs for repeatable processes Collaborate with L3 and Product teams for deeper issue resolution Support and guide L1 operations team Conduct periodic system maintenance and performance tuning Respond to user data requests and ensure timely resolution Address and mitigate security vulnerabilities and compliance issues Technical Skillset Hands-on with Spark, Hive, Cloudera Hadoop, Kafka, Ranger Strong Linux fundamentals and scripting (Python, Shell) Experience with Apache NiFi, Airflow, Yarn, and Zookeeper Proficient in monitoring and observability tools: ELK Stack, Prometheus, Loki Working knowledge of Kubernetes, Docker, Jenkins CI/CD pipelines Strong SQL skills (Oracle/Exadata preferred)

Key Responsibilities Ensure platform uptime and application health as per SLOs/KPIs Monitor infrastructure and applications using ELK, Prometheus, Zabbix, etc. Debug and resolve complex production issues, performing root cause analysis Automate routine tasks and implement self-healing systems Design and maintain dashboards, alerts, and operational playbooks Participate in incident management, problem resolution, and RCA documentation Own and update SOPs for repeatable processes Collaborate with L3 and Product teams for deeper issue resolution Support and guide L1 operations team Conduct periodic system maintenance and performance tuning Respond to user data requests and ensure timely resolution Address and mitigate security vulnerabilities and compliance issues Technical Skillset Hands-on with Spark, Hive, Cloudera Hadoop, Kafka, Ranger Strong Linux fundamentals and scripting (Python, Shell) Experience with Apache NiFi, Airflow, Yarn, and Zookeeper Proficient in monitoring and observability tools: ELK Stack, Prometheus, Loki Working knowledge of Kubernetes, Docker, Jenkins CI/CD pipelines Strong SQL skills (Oracle/Exadata preferred) Familiarity with DataHub, DataMesh, and security best practices is a plus Strong problem-solving and debugging mindset Ability to work under pressure in a fast-paced environment. Excellent communication and collaboration skills. Ownership, customer orientation, and a bias for actionKey Responsibilities Ensure platform uptime and application health as per SLOs/KPIs Monitor infrastructure and applications using ELK, Prometheus, Zabbix, etc. Debug and resolve complex production issues, performing root cause analysis Automate routine tasks and implement self-healing systems Design and maintain dashboards, alerts, and operational playbooks Participate in incident management, problem resolution, and RCA documentation Own and update SOPs for repeatable processes Collaborate with L3 and Product teams for deeper issue resolution Support and guide L1 operations team Conduct periodic system maintenance and performance tuning Respond to user data requests and ensure timely resolution Address and mitigate security vulnerabilities and compliance issues Technical Skillset Hands-on with Spark, Hive, Cloudera Hadoop, Kafka, Ranger Strong Linux fundamentals and scripting (Python, Shell) Experience with Apache NiFi, Airflow, Yarn, and Zookeeper Proficient in monitoring and observability tools: ELK Stack, Prometheus, Loki Working knowledge of Kubernetes, Docker, Jenkins CI/CD pipelines Strong SQL skills (Oracle/Exadata preferred)

Roles & responsibilities Perform manual application penetration tests on one or more of the following to discover and exploit vulnerabilities: web applications, internal applications, APIs, internal and external networks, and mobile applications Perform manual security code review against common programming languages (Java, CSharp). Perform automated testing of running applications and static code (SAST, DAST). Experience in one or more of the following a plus: AI pen testing. Need to work on application tools to perform security tests: AppScan, NetsSparker, Acunetix,Checkmarx, Veracode, BurpSuite, OWASP ZAP, Kali Linux. Able to explain IDOR, Second Order SQL Injection, CSRF Vulnerability, Root cause, Remediation

Key Skills Required: Hands-on experience with AEM (Adobe Experience Manager) including components, templates, and workflows Strong in Java, Sling, OSGi, JCR , and frontend technologies (HTML, CSS, JavaScript) Experience integrating AEM with CRM, marketing, and e-commerce systems Version control using Git and deployment via CI/CD Good understanding of AEM performance optimization and troubleshooting Good to Have: Adobe AEM certification Exposure to AEM Assets & AEM Sites Agile project experience Knowledge of cloud deployments and CDNs