Front Desk Executive

Lodha Group

3 - 6 years

2 - 4 Lacs

Alibag

Posted:1 day ago| Platform:

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Skills Required

Front Desk Guest Relations Hotel

Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear All,

We at Lodha are hiring for Front Desk Executive role in Hospitality & Property Management department for our project in Alibaug.

Role & responsibilities :

Answering phone calls and transferring to the concerned departments
Greeting visitors and guiding them for their meetings
Keeping records of the documents and maintaining the data
Maintain discipline in all guest areas and demonstrate ethical behavior
Maintain complete knowledge about company procedures, policies, Rules & Regulations
Demonstrates urgency in response and handling of customer problems and complaints
Daily checking of operations - hospitality service, front-desk, cleanliness, maintenance and upkeep of the lobby areas.
To take a round of the entire office/site to check if there are any admin related flaws and ensure to inform the concerned department.
Take morning briefing before the operations start with the security team, valet, F & B team to discuss daily appointments
Increase levels of food service quality and enhance overall ambience of customer experiences.

Preferred candidate profile

Hotel industry with 2+ years of experience
Graduation preferred

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