E-Commerce Executive

We are seeking a proactive and detail-oriented E-commerce Executive with a strong foundation in logistics and warehouse operations. This role is ideal for someone who can bridge the gap between backend warehouse processes and front-end e-commerce order fulfilment. The ideal candidate will support order processing, inventory coordination, dispatch tracking, and ensure smooth logistics operations to enhance the customer experience.

Key Responsibilities:

1.Order Management & Fulfillment:

· Process online orders across e-commerce platforms and internal systems

· Coordinate with warehouse teams for picking, packing, and timely dispatch.

· Ensure accuracy in order fulfillment and track shipment status until delivery.

2.Inventory & Stock Handling:

· Monitor inventory levels and ensure real-time stock updates on e-commerce portals.

· Collaborate with warehouse staff to reconcile stock movements and update discrepancies.

· Assist in cycle counts and physical audits in the warehouse.

3.Logistics Coordination:

· Liaise with courier partners and 3PL providers to schedule pickups and resolve delivery issues.

· Track shipments and update customers/support teams on delivery statuses.

· Assist with return pickups, reverse logistics, and damaged goods processing.

4.Platform & System Support:

· Update product listings, stock availability, and order statuses on platforms like Shopify, Amazon, Flipkart, etc.

· Work with WMS/ERP or Excel-based trackers to manage orders and stock.

· Generate basic reports related to dispatch, delivery timelines, and return rates.

5.Operational Support:

· Assist in process optimization between the warehouse and e-commerce team.

· Support customer service with backend order data or delivery updates.

· Maintain records of courier performance and fulfilment metrics.

Candidate Requirements:

· Graduate in Commerce, Logistics, Supply Chain, or a related field.

· 1–3 years of experience in e-commerce operations with a logistics/warehouse background.

· Proficiency in Microsoft Excel, Google Sheets, and inventory/order management tools.

· Familiarity with major courier platforms (Delhivery, Blue Dart, etc.) and e-commerce portals.

· Strong organizational skills, attention to detail, and ability to multitask.

· Good verbal and written communication skills.

Job Type: Full-time

Pay: ₹9,598.40 - ₹25,591.54 per month

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 9136914316