E-Commerce Executive

Job description

Job Title: E-commerce Executive

Key Responsibilities:

• Product Management:
• Manage product listings across e-commerce platforms.
• Ensure accurate product descriptions, images, pricing, and specifications.
• Conduct regular audits to ensure product data is up-to-date.
• Implement discounts, and coupons to boost product visibility and sales.
• Collaborate with the Account Manager to enhance performance on e-commerce platforms.
• Order Management:
• Oversee the order fulfilment process, ensuring timely dispatch and delivery in coordination with dispatch team.
• Monitor and manage stock levels, coordinating with the inventory team to prevent stockouts.
• Customer Service:
• Address customer queries and complaints promptly and professionally.
• Handle returns, raise claims, and refunds as per company policy.
• Ensure customer satisfaction and work towards improving ratings and reviews.
• Reporting & Analytics:
• Generate and analyse sales reports, inventory reports, and other reports.
• Maintain MIS of daily orders.

Qualifications:

· Graduate in any field.

Experience:

• 1-3 years of experience in e-commerce management or a similar role.
• Experience working with e-commerce platforms like Amazon, Flipkart etc.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift

Experience:

• E-commerce: 2 years (Preferred)
• total work: 2 years (Preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Experience:

• E-Commerce: 2 years (Preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Day shift

Experience:

• E-Commerce: 2 years (Required)

Work Location: In person