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Cloud Engineer

Cloud Engineer

HCLTech

5 - 13 years

0 - 20 Lacs

Noida Hyderabad Chennai

Posted:1 month ago| Platform:

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Skills Required

Contact Center Genesys Network voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities : Design, implement, and maintain complex network infrastructure using Genesys Cloud. Troubleshoot issues with voice networking systems to ensure optimal performance and reliability. Collaborate with cross-functional teams to identify areas for process improvement and implement changes as needed. Provide technical support to customers through phone, email, or chat channels. Job Requirements : 5-13 years of experience in a similar role within the IT Infra industry. Strong knowledge of Genesys cloud and Contact Center Experience with voice networking technologies such as VoIP, SIP, H.323 protocols etc.

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HCLTech

Information Technology Services

New Delhi

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Cloud Engineer