Zoho Developer

Job Title

Location

Position Overview:

We are seeking an experienced and versatile Zoho Developer to join CRM team at GEDU Noida. The ideal candidate should have a deep functional and technical understanding of the Zoho One suite, including Zoho CRM, Creator, Projects, Desk, and Zoho Analytics. This role is responsible for end-to-end solution development, integrations, reporting, and workflow automation across the Zoho ecosystem.

Duties and Responsibilities:

• Manage and customize all Zoho applications including CRM, Creator, Projects, Desk, Campaigns, SalesIQ, and Zoho Analytics.
• Perform process mapping and workflow creation (e.g., approval processes, lead scoring rules, assignment rules, blueprints).
• Design, develop, and implement complex functions using Deluge scripting and Zoho REST APIs.
• Build integrations between Zoho apps and third-party platforms (e.g., Oracle ERP, VB, Power BI, Google Ads, Meta).
• Create dashboards and reports using Zoho Analytics for multiple business teams.
• Collaborate with cross-functional teams to gather business requirements and translate them into scalable solutions.
• Troubleshoot system issues and optimize existing Zoho implementations.
• Manage user roles, profiles, and permissions across Zoho platforms.
• Ensure best practices in data accuracy, integrity, and visualization.
• Provide end-user training and ongoing support.

Required Skills and Qualifications:

• Experience in Zoho CRM and Zoho One Suite, including Creator, Projects, Desk, and Campaigns.
• Proficient in Deluge scripting, custom functions, client scripts, schedulers, and API integrations.
• Strong experience in Zoho Analytics or other BI tools with data modeling and KPI dashboard creation.
• Proficiency in SQL, with working knowledge of relational databases like MySQL, SQL Server, or Oracle.
• Familiarity with programming languages such as PHP, Python, Node.js, Java, or C#.
• Knowledge of integration tools like Zoho Flow, Zapier, Webhooks, etc.
• Strong problem-solving and analytical skills with an eye for detail.
• Excellent communication and collaboration abilities.

Nice to have Skills and Qualifications:

• Prior experience in Ed-Tech / SaaS environments.
• Familiarity with marketing and sales workflows within Zoho Campaigns and SalesIQ.
• Experience with data migration from legacy CRM systems to Zoho.
• Knowledge of Zoho Marketplace apps and custom app publishing.
• Understanding of GDPR and data compliance within CRM systems.
• Prior experience of preparing the Release Calendar for difference releases after communication with stakeholders
• Experience in creating release dashboards in Atlassian JIRA/Confluence or other Wikis.
• Preparation of release management plan and creating workflows in tools like JIRA/Atlassian for approval processes etc.

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