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4.0 - 8.0 years
0 - 0 Lacs
Navi Mumbai, Pune, Chennai
Work from Office
Role & responsibilities We are seeking a dynamic and detail-oriented STIBO MDM Consultant (E1 Level) to support the design, development, and maintenance of master data management solutions using the STIBO STEP platform. You will work with business and IT stakeholders to ensure accurate and consistent data management across enterprise systems. Key Responsibilities: Assist in the implementation and support of STIBO STEP MDM solutions Configure and maintain workflows, business rules, and data models within STIBO Collaborate with data stewards and business analysts to define and manage product, customer, or supplier master data Support data quality initiatives and data governance processes Participate in data integration and migration activities Conduct unit testing and support UAT with detailed documentation Troubleshoot issues related to data workflows, APIs, and configuration Must-Have Skills: 4-8 years of experience with STIBO STEP MDM platform Understanding of data modeling , data governance , and data quality concepts Experience with XML, JSON , and REST APIs Familiarity with workflow configuration and hierarchy management in STIBO Ability to write technical documentation and support testing efforts Good to Have Skills: Knowledge of JavaScript or Groovy scripting within STIBO Experience with PIM (Product Information Management) Exposure to cloud platforms (AWS, Azure) Understanding of ETL tools and data integration pipelines
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
nCircle Tech Private Limited is seeking an experienced Teamcenter Analyst to join their team. As a Teamcenter Analyst, you will be responsible for providing onsite support, administration, and enhancement of Teamcenter PLM solutions. In this role, you will interact directly with end users, business stakeholders, and IT teams to ensure smooth PLM operations and drive continuous improvement. Your key responsibilities will include managing Teamcenter configurations, access controls, workflows, and lifecycles. You will also be tasked with providing user support, troubleshooting PLM-related issues, and performing installations, upgrades, patches, and performance tuning of Teamcenter environments. Collaborating with end-users to enhance system usability and ensuring best practices adoption will be crucial for success in this role. Moreover, you will be involved in customizing and integrating BMIDE, business objects, properties, and data models. Supporting CAD/ERP integrations and troubleshooting connectivity issues will also be part of your responsibilities. Additionally, you will collaborate with development teams on minor customizations and automation scripts. Furthermore, you will play a key role in process improvement and documentation by developing and maintaining user guides, training materials, and system documentation. Conducting training sessions for end-users and PLM administrators, as well as identifying and implementing process improvements to optimize PLM workflows, will be essential tasks. In terms of collaboration and stakeholder management, you will work closely with business teams, IT teams, and vendors to align Teamcenter functionalities with business needs. You will coordinate with offshore support teams for issue resolution and enhancements, and participate in requirement gathering, impact analysis, and system audits. To qualify for this role, you should have a minimum of 5 years of experience in Teamcenter administration and user support. Expertise in workflow configuration, lifecycle management, and access control is required. Strong knowledge of BMIDE, data model extensions, business rules, and hands-on experience with Teamcenter installation, upgrades, and performance tuning are essential. Familiarity with Oracle/MS SQL databases for Teamcenter queries and reports, excellent problem-solving and troubleshooting skills, as well as strong communication and stakeholder management skills are also necessary attributes for this position.,
Posted 1 month ago
5.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Hybrid
Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications. Analyzes and evaluates application functionality and provides recommendations to increase utilization of standard application functionality to improve business processes and capabilities Determines and documents optimum application setup and configuration to meet functional requirements and specifications; configures and verifies application setup and configuration Develops expertise in emerging application and solution trends and functionality; provides functional recommendations for assigned applications and systems. Conducts analysis of potential application solutions, identifies and recommends solutions to address functionality gaps in the application. Develops and maintains strong relationships with relevant vendors; works with vendors to improve application functionality and resolve functionality issues Partners with process owners, business analysts, systems analysts and architects to gather, document and review functional, architecture and technical requirements and define application functional designs. Serves as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed). Creates and manages functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution Qualifications Skills Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements. Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements. Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. Solution Validation Testing - Validates a configuration item change or solution using the Function's defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements. Business insight - Applying knowledge of business and the marketplace to advance the organizations goals. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Global perspective - Taking a broad view when approaching issues, using a global lens. Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Education, Licenses, Certifications College, university, or equivalent degree in Information Technology, Business or a related subject required. This position may require licensing for compliance with export controls or sanctions regulations. Experience Intermediate level of relevant work experience required. 3-5 years of experience. Experience in SAP ABAP with 5-8 yrs exp preferably with RAP (ABAP 2.0) on SAP S/4 HANA Business suite environment. Solid knowledge of SAP integration technologies, including IDOCs, RFC, and BAPIs. Core data Services, AMDP, ALV on HANA, and HANA Live models consumption. ABAP/UI5/HTML/OData with BTP and Fiori expertise Object Oriented ABAP, Adobe Forms, BADIs The candidate will be responsible for Technical analysis, designing, reviews, testing an implementation of SAP developments, ranging from small enhancements to large projects. The candidate will need strong experience in implementing the technical solutions using ABAP Procedural and Object logic, Interactive reporting, dialogue programming, RFC, BAPIs, BAdIs, ALE/IDocs, Customer Modifications, Enhancement Frameworks, Adobe Forms SAP Script and Smart Forms. Should be conversant with different Workflow Administration, Workflow Configuration, Workflow/Work item design applicable for workflow demand, Agent Maintenance, Deadline Monitoring, Container and Binding Operations, Business Objects. Knowledge of Using ABAP Classes in Workflow, Workflow Error and Log Analysis, Troubleshooting and restart Mechanisms. Good Knowledge and experience on Basic ABAP, IDOCs, User exit is required. The candidate should have 1-2 full life cycle implementation experience in S/4 HANA 1909 or higher. Cross Functional experience with FICO, PP, QM, PM, MM, PM etc Ideates in design, development and implementation of best practice solutions and improvements to SCM and cross functional processes and work with business and IT teams to promote business transformation leading to digitization of supply chain. Lead production support and business operations support for global support. Should be able to work in multiple shifts in a follow the sun model. SAP Certification is mandatory Role Category -Hybrid - Potential for Partial Remote Relocation Package- Eligible
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Hyderabad, Bengaluru
Work from Office
Provide technical and functional support for IBM Maximo applications Configure and customize Maximo modules Handle incident, problem, and change management related to Maximo Work with business users to gather requirements and translate them Required Candidate profile Develop and maintain reports using BIRT or other reporting tools Coordinate with vendors or IBM support as needed for issue resolution Good knowledge of Maximo 7.6 or Maximo Application Suite (MAS) Perks and benefits Perks and Benefits
Posted 1 month ago
5.0 - 8.0 years
5 - 8 Lacs
Pune, Maharashtra, India
On-site
Configure and customize SAP MDG in the areas of Data Modeling, UI Modeling, Process Modeling, Data Replication Framework, Key Mapping, BRF+ rules, and derivations. Implement and modify MDG workflows, including customization using Floor Plan Manager (FPM), WD ABAP, BRF+, and BADI ABAP development. Perform replication configurations and provide technical expertise on workflow and process integration. Work closely with technical teams to deliver SAP MDG implementations for Material, Customer, Supplier, and FI master data objects. Build and maintain MDG data models for different domains such as MM (Material Management) and BP (Business Partner). Analyze issues using debugging tools and resolve configuration or development-related problems in MDG. Collaborate with functional and business users to ensure requirements are translated into effective MDG solutions. Role Requirements and Qualifications: Minimum 5 years of SAP development experience, with 3+ years specifically in SAP MDG. Hands-on experience in SAP MDG customization and enhancement. Strong skills in ABAP, BRF+, FPM (Floorplan Manager), and Web Dynpro. Experience in building and maintaining MDG data models (e.g., MM, BP). Proficient in SAP MDG workflows and rule-based workflow configuration. Strong debugging, analytical, and problem-solving skills. Excellent communication and interpersonal skills.
Posted 1 month ago
5.0 - 9.0 years
5 - 9 Lacs
Pune, Maharashtra, India
On-site
The MDG Technical Expert is responsible for configuring MDG and data cleansing. Enhance the data model, custom entities, attributes, Custom IDOC End to End, Feeder Class, BADIs, UI enhancement, custom UIBB in MDG UI Screen. Should have worked on implementation projects involving SAP MDG Solution for either of the following: Customer, Vendor, Material, Financial masters, etc. Familiar with hands-on SAP MDG Framework Design principles, technology tools, and business processes. Experience as SAP MDG Technical Architect to understand the technical requirements. Experience in configuration rule-based workflow. Experience in integrating business process requirements with the technical implementation of SAP Master Data Governance. Expert knowledge in activation and derivation rules setup using BADI and BRF+ framework. Has knowledge of MDG applications exposed on Fiori via Gateway. Good understanding of data replication setup using SOA, IDOC, and Data Quality settings. Good knowledge in derivations/validations, BRF+, BAPIs / BADIs / enhancements. Experience in Master Data Consolidation and Mass Processing. Good knowledge of ABAP debugging. Qualifications 2+ years of business experience in large organizations with multiple entities/ERP with MDG 4+ years experience integrating business process requirements with SAP Master Data Governance Excellent communication and presentation skills Experience in integration with SAP Ariba is an added advantage Preferred Educational Qualifications Bachelor's Degree in Business Administration, Engineering, or Computer Science
Posted 1 month ago
5.0 - 9.0 years
5 - 9 Lacs
Navi Mumbai, Maharashtra, India
On-site
The MDG Technical Expert is responsible for configuring MDG and data cleansing. Enhance the data model, custom entities, attributes, Custom IDOC End to End, Feeder Class, BADIs, UI enhancement, custom UIBB in MDG UI Screen. Should have worked on implementation projects involving SAP MDG Solution for either of the following: Customer, Vendor, Material, Financial masters, etc. Familiar with hands-on SAP MDG Framework Design principles, technology tools, and business processes. Experience as SAP MDG Technical Architect to understand the technical requirements. Experience in configuration rule-based workflow. Experience in integrating business process requirements with the technical implementation of SAP Master Data Governance. Expert knowledge in activation and derivation rules setup using BADI and BRF+ framework. Has knowledge of MDG applications exposed on Fiori via Gateway. Good understanding of data replication setup using SOA, IDOC, and Data Quality settings. Good knowledge in derivations/validations, BRF+, BAPIs / BADIs / enhancements. Experience in Master Data Consolidation and Mass Processing. Good knowledge of ABAP debugging. Qualifications 2+ years of business experience in large organizations with multiple entities/ERP with MDG 4+ years experience integrating business process requirements with SAP Master Data Governance Excellent communication and presentation skills Experience in integration with SAP Ariba is an added advantage Preferred Educational Qualifications Bachelor's Degree in Business Administration, Engineering, or Computer Science
Posted 1 month ago
6.0 - 8.0 years
15 - 22 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
Role Responsibilities: Design, develop, and implement SAP MDG solutions, including data modeling, UI customization, workflow configuration, and data replication. Perform ABAP development for SAP MDG customizations, enhancements, and integrations. Configure and customize SAP MDG standard functionalities to meet specific business requirements. Develop and maintain data quality rules and validations within SAP MDG. Design and implement data replication processes between SAP MDG and other systems. Create technical specifications and documentation for SAP MDG solutions. Conduct unit testing, integration testing, and support user acceptance testing. Provide technical support and troubleshooting for SAP MDG issues. Collaborate with functional consultants and business stakeholders to gather requirements and deliver effective solutions. Stay current with SAP MDG best practices, new functionalities, and technological advancements. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum 6+ years of hands-on experience as an SAP MDG Technical Developer. Strong ABAP development skills, including experience with ABAP Workbench, ABAP Objects, and BADIs/User Exits. Solid understanding of SAP MDG data modeling concepts and configuration. Experience in configuring and customizing SAP MDG workflows. Proficiency in SQL and database concepts. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team in a hybrid work environment. Preferred Skills: Experience with SAP MDG implementations in S/4HANA. Knowledge of SAP MDG integration technologies (e.g., ALE, IDoc, Web Services). Experience with data quality tools and techniques. Familiarity with Agile project methodologies. Experience with UI5 or other web-based UI development technologies. Location - Anywhere in India, Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune,.
Posted 1 month ago
6.0 - 11.0 years
6 - 11 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Design, develop, and maintain adaptive and interactive forms using Adobe Experience Manager Forms. Develop AEM components, templates, workflows, and services aligned with business requirements. Implement data integrations with back-end systems, including RESTful APIs, SOAP, and third-party services. Configure and manage AEM Forms modules including Forms Designer, Output, Correspondence Management, and Workflow. Ensure cross-browser compatibility, accessibility (WCAG), and responsive design for form components. Customize out-of-the-box AEM Forms components when needed to meet specific business use cases. Collaborate with DevOps to support deployment pipelines, configurations, and cloud/on-prem setup. Troubleshoot and resolve issues related to AEM Forms performance, security, and usability. Participate in code reviews, agile ceremonies, and design discussions. Required Qualifications 6+ years of hands-on experience with Adobe Experience Manager (AEM) including Sites and Forms. Strong knowledge of adaptive forms, XDPs, form data models (FDM), and workflow configuration. Proficient in Java, OSGi, Sling, JCR, HTML5, CSS3, JavaScript, and Sightly/HTL. Experience with integrating AEM with external systems via SOAP/REST APIs. Familiarity with AEM as a Cloud Service and Adobe Cloud Manager is a plus. Working knowledge of AEM DevOps practices and tools like Jenkins, Git, and Maven. Experience with document services such as Output Service, Document Security, and PDF generation is advantageous. Solid understanding of security, performance optimization, and form validation techniques.
Posted 2 months ago
6.0 - 11.0 years
6 - 11 Lacs
Delhi, India
On-site
Design, develop, and maintain adaptive and interactive forms using Adobe Experience Manager Forms. Develop AEM components, templates, workflows, and services aligned with business requirements. Implement data integrations with back-end systems, including RESTful APIs, SOAP, and third-party services. Configure and manage AEM Forms modules including Forms Designer, Output, Correspondence Management, and Workflow. Ensure cross-browser compatibility, accessibility (WCAG), and responsive design for form components. Customize out-of-the-box AEM Forms components when needed to meet specific business use cases. Collaborate with DevOps to support deployment pipelines, configurations, and cloud/on-prem setup. Troubleshoot and resolve issues related to AEM Forms performance, security, and usability. Participate in code reviews, agile ceremonies, and design discussions. Required Qualifications 6+ years of hands-on experience with Adobe Experience Manager (AEM) including Sites and Forms. Strong knowledge of adaptive forms, XDPs, form data models (FDM), and workflow configuration. Proficient in Java, OSGi, Sling, JCR, HTML5, CSS3, JavaScript, and Sightly/HTL. Experience with integrating AEM with external systems via SOAP/REST APIs. Familiarity with AEM as a Cloud Service and Adobe Cloud Manager is a plus. Working knowledge of AEM DevOps practices and tools like Jenkins, Git, and Maven. Experience with document services such as Output Service, Document Security, and PDF generation is advantageous. Solid understanding of security, performance optimization, and form validation techniques.
Posted 2 months ago
7.0 - 12.0 years
3 - 6 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Description We are seeking a highly skilled and experienced Senior ABAP/EWM Consultant to join our dynamic team in India. The ideal candidate will have a deep understanding of ABAP programming and extensive experience in the SAP Extended Warehouse Management (EWM) module. As a Senior Consultant, you will lead the technical design and implementation of solutions, working closely with functional teams to ensure successful project delivery. If you are passionate about technology and have a proven track record in SAP EWM and ABAP development, we would love to hear from you. Responsibilities Lead the design and implementation of ABAP programs and enhancements in SAP EWM systems. Collaborate with functional teams to gather requirements and translate them into technical specifications. Develop and maintain custom reports, interfaces, enhancements, and workflows using ABAP programming. Perform debugging and troubleshooting of ABAP code and EWM processes to resolve issues efficiently. Optimize existing ABAP code for performance improvements and ensure best practices are followed. Conduct code reviews and provide mentorship to junior consultants and developers. Assist in system upgrades and migrations, ensuring smooth transitions and minimal disruptions. Participate in SAP EWM project planning and execution, including estimation and resource management. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 7-12 years of hands-on experience in ABAP development, with a strong focus on SAP EWM. Proficient in ABAP programming language, including Object-Oriented ABAP and enhancements. Experience in developing and customizing SAP EWM functionalities and processes. Strong understanding of SAP EWM module and its integration with other SAP modules such as MM, WM, and SD. Knowledge of SAP Fiori and UI5 development is a plus. Familiarity with SAP S/4HANA is desirable. Excellent problem-solving skills and ability to work under pressure. Strong communication and interpersonal skills to interact with clients and stakeholders effectively.
Posted 2 months ago
5.0 - 10.0 years
5 - 10 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
We are looking for an experienced SAP MDM Professional to manage and maintain high-quality master data across SAP systems. This role involves working with various business and IT teams to ensure that master data (like materials, customers, vendors, etc.) is accurate, consistent, and used properly across the organization. Key Responsibilities: Manage and maintain master data objects in SAP (Materials, Customers, Vendors, Finance, etc.). Work closely with business users to gather requirements and support data governance policies. Create, update, and validate data following business rules and quality standards. Set up and manage data workflows, approvals, and validations. Monitor and resolve data quality issues using standard tools and custom reports. Support data migration and cleansing activities during system upgrades or new implementations. Coordinate with SAP functional teams (MM, SD, FI, etc.) for integration and consistency. Prepare and maintain documentation for MDM processes and best practices. Required Skills: Strong hands-on experience in SAP MDM or SAP MDG (Master Data Governance). Good understanding of SAP data models and business objects (Material Master, Customer Master, etc.). Experience with data validation rules, data replication, and workflow configuration. Knowledge of SAP ECC and/or S/4HANA environments. Experience in data migration tools like LSMW, BODS, or other ETL tools.
Posted 2 months ago
2.0 - 5.0 years
2 - 13 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Technology | Service Management Behavioral | Aptitude | Good analytical skills, ability to under biz outcomes and find ways to deliver. Behavioral | Communication | Strong communication skills Technology | Documentation | Experience in good quality documentation Behavioral | Collaboration | Ability to collaborate with multiple stakeholders for deliverables Behavioral | Time management | Adapt at managing time to deliver on commitments and improvise to find ways to fast track Behavioral | Execution excellence | Drive high quality in all aspects of work activities Education Qualification : Bachelor s degree/diploma in computer science or information technology or equivalent Certification Mandatory / Desirable : Technology | ServiceNow certification(s) such as Certified Implementation Specialist (CIS) in IT Service Management or equivalent and ITIL Certified | Mandatory The ServiceNow ITSM Lead is a pivotal role responsible for overseeing the implementation, maintenance, and continuous improvement of the ServiceNow IT Service Management (ITSM) platform within the organization. The ITSM Lead plays a crucial role in enhancing IT processes, optimizing service delivery, and ensuring efficient incident, problem, change, and request management. Responsibilities: Platform Implementation and Management: - Lead the end-to-end implementation of the ServiceNow ITSM platform, including requirement gathering, design, configuration, and customization. - Collaborate with cross-functional teams to ensure successful integration of the ITSM platform with existing tools, systems, and processes. - Configure and customize workflows, forms, fields, notifications, and automation within the ServiceNow platform. Process Improvement: - Analyze and assess current ITSM processes to identify gaps, bottlenecks, and areas for improvement. - Develop and implement best-practice ITIL processes within the ServiceNow ITSM framework. - Continuously monitor and evaluate ITSM processes, making recommendations for optimization and efficiency gains. Incident, Problem, Change, and Request Management: - Define and maintain incident, problem, change, and request management processes and workflows. - Ensure timely and effective handling of incidents, problems, changes, and service requests, adhering to defined SLAs and OLAs. - Provide guidance and support to the IT support team for complex incidents, problems, and changes. Service Catalog and Portal Management: - Design and manage the service catalog, defining service offerings and service request workflows. - Create and maintain an intuitive and user-friendly self-service portal for end-users to submit service requests and access information. Reporting and Analytics: - Develop and generate regular and ad-hoc reports and dashboards to monitor ITSM performance, key metrics, and KPIs. - Provide data-driven insights to stakeholders for informed decision-making and continuous improvement. Stakeholder Collaboration: - Collaborate with internal and external stakeholders, including IT teams, business units, and vendors, to gather requirements and ensure alignment of ITSM initiatives with business needs. Training and Documentation: - Develop training materials and conduct training sessions to educate end-users, IT staff, and stakeholders on ITSM processes and the ServiceNow platform. - Maintain thorough documentation of ITSM processes, workflows, configurations, and changes. Leadership and Team Management: - Lead and mentor a team of ServiceNow administrators, analysts, and support staff. - Provide guidance, performance feedback, and support for professional development. - Proficiency in JavaScript, Glide scripting, AngularJS, REST API, SOAP, and integration techniques.
Posted 2 months ago
5.0 - 9.0 years
11 - 18 Lacs
hyderabad
Work from Office
Role: Zendesk Administrator Reporting to: Manager Location: Hyderabad (next building to Durgam Cheveru Metro Station Hitech City Area) Employment: Full-Time Notice Period: Immediate or max 30 Days Role: The Zendesk Administrator is responsible for the administrative management of Zendesk, including day-to-day configuration, support, and maintenance of our Zendesk instance. Additionally, you will focus on continuously improving the platform to support our growth. You will collaborate closely with Customer Success, Operations, and other key stakeholders to enhance efficiency and scalability. As part of the Revenue Operations team, you will have the opportunity to interact with highly skilled technical experts and gain cross-functional experience with tools like SFDC and Boomi. Responsibilities: Provide operational and administrative support within Zendesk and integrated applications by adhering to help requests and change management processes to ensure timely resolution and project completion Identify, install, configure, and maintain applications in Zendesk to support the business needs Work with our teams to create specific workflow configurations Periodically review triggers, automations, views, and macros to ensure outdated items are deactivated or updated Ensure that workflows allow for capturing of relevant analytics that can be used for driving process improvement, client offerings, measuring agent performance, and optimizing support Pull and interpret audit logs for troubleshooting and bug resolution Create and maintain reports and dashboards including one-off data pulls to support KPIs and business needs Define and maintain agent roles per the business requirements Periodically audit agent permissions and ensure access is appropriate Agent management including creating, deactivation, role reassignment, and deactivation Maintain Zendesk data integrity by employing defined processes and best practices Skills & Qualifications: 5+ years of experience as a Zendesk System Administrator or ServiceNow Admin Experience with Zendesk Suite apps (Talk, Chat, and Sell) is a plus Experience working in multi-brand enabled environments is a plus Excellent communication and organizational skills with the ability to multitask Resourceful and creative problem solver Strong team player, able to work with minimal or no supervision Ability to thrive in a fast-paced environment and deliver timely, accurate results
Posted Date not available
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