Trainee- implementation

As a member of the team, you will play a crucial role in the successful implementation of software solutions for our clients. Your responsibilities will include assisting in the end-to-end implementation process, whether on-site at client locations or remotely. This will involve participating in requirement gathering, configuration, testing, and deployment of the software. You will have the opportunity to interact directly with clients to understand their business processes and translate these into system functionalities. Providing first-level support during and post-implementation phases will be a key aspect of your role. Additionally, you will be involved in system configuration activities such as basic setup, configuration, data migration, and customization based on client requirements. Supporting the preparation of training materials, user manuals, and system documentation will also be part of your responsibilities. You will conduct training sessions for client end-users under supervision. Furthermore, you will assist in system testing, user acceptance testing (UAT), and bug reporting, working closely with the QA team to ensure a smooth rollout of the software. In the event of any issues arising during the implementation cycle, you will be responsible for logging, tracking, and resolving them. Effective coordination with internal teams, including development, QA, and support, will be crucial for timely issue resolution. It will also be essential to ensure that all implementation activities adhere to defined internal processes and standards, while maintaining detailed records of project progress and status updates. Continuous learning is encouraged in our team, and you will be expected to stay updated on company products, services, and industry best practices. Participation in internal training programs will be available to enhance your product knowledge and technical skills. This is a full-time, permanent position with benefits including Provident Fund. The work schedule is during day shifts, and the work location is in person. The expected start date for this role is 01/08/2025.,