Ticketing Staff-Trainee

As a Travel Consultant, your primary responsibility will be to consult with clients to understand their needs, preferences, and budgets, in order to offer personalized travel recommendations. You will also be responsible for booking various travel arrangements such as flights, hotels, rental cars, tours, and activities, and effectively managing itineraries. Maintaining industry knowledge is key in this role, as you will be required to stay informed about industry trends, regulations, and travel destinations to provide well-informed recommendations to clients. Additionally, you will need to demonstrate strong problem-solving skills by promptly responding to customer inquiries, resolving any issues that may arise during trips, and efficiently handling any necessary changes to travel plans. Sales will also be a significant aspect of your role, as you will be expected to cross-sell and up-sell travel products and services to clients. Building and maintaining excellent customer relationships through the delivery of top-notch customer service is essential to ensure repeat business. Compliance with travel industry regulations and company policies is crucial, and you will be responsible for ensuring adherence to these standards. Moreover, maintaining accurate client and booking records, as well as providing regular reports to management, will be part of your day-to-day tasks. You will also be involved in marketing and promotional activities to promote travel products and services, and actively participate in generating sales by proactively promoting travel packages, flights, hotels, and other ancillary services to customers to meet or exceed sales targets. This is a full-time, permanent position with a day shift schedule. Performance bonuses may be offered based on individual and team performance. The work location will be in person, providing a dynamic and engaging work environment for you to excel in your role as a Travel Consultant.,