Technical Support Executive - L2

1 - 3 years

2 - 6 Lacs

Posted:3 weeks ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role:

We are looking for a Technical Support Executive who will be responsible for maintaining and creating reports and resolving technical issues.

Personal Attributes :

  • Strong, innovative and initiative-seeking approach to problem-solving and finding solutions
  • Flexible and proactive/self-motivated working style with strong personal ownership of the problem
  • resolution
  • Strong communication skills with sound articulation and comprehension
  • The ardent desire to explore and learn emerging interactive technologies

Desired Skills:

  • Ability to write SQL queries
  • Excellent knowledge of Excel (VLOOKUP, Pivots, Data formatting etc.)
  • Ability to look at the logs and share the exact error with the tech team

Roles & Responsibilities:

  • To create daily and weekly reports
  • Resolving technical issues
  • Database mapping

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