Posted:1 day ago|
Platform:
On-site
Full Time
Job Title: Technical Support Engineer – Tech TS Process
Employment Type: Full-Time
---. We are expanding our Tech CS process team in Jaipur and are looking for enthusiastic professionals to join immediately.
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Key Responsibilities
Handle inbound and outbound customer interactions via calls and chat.
Understand customer needs and deliver accurate technical and sales solutions.
Drive sales through consultative conversations, upselling, and cross-selling.
Achieve performance targets (CSAT, Sales, Productivity, Quality, etc.).
Maintain professionalism and empathy in every customer interaction.
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Eligibility Criteria
Minimum 1 year of Tech + Sales experience (International BPO preferred).
Excellent communication skills in English (verbal & written).
Ability to work in rotational shifts and rotational offs.
Graduation is mandatory (Computer background preferred).
Immediate joiners preferred.
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Compensation
Fresher (with Tech & Sales knowledge): ₹28,500 CTC + ₹1,500 PLI
1 year Customer Service.: ₹31,500 CTC + ₹1,500 PLI
1 year Tech Support Exp.: ₹38,000 CTC + ₹1,500 PLI
Job Types: Full-time, Permanent, Fresher
Pay: ₹30,000.00 - ₹39,500.00 per month
Benefits:
Work Location: In person
Hiringepics Training & Placement
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