Technical Sales Executive

Job Summary:

Unbox Industry, a brand under Variety Innovation Venture Pvt. Ltd., is seeking a proactive and technically sound Sales Executive to join our team in Gurugram. This role is ideal for candidates who possess a strong foundation in industrial automation, a passion for sales, and an ability to manage client relationships and internal coordination. You will play a key role in driving sales by engaging with OEMs and System Integrators, managing leads, supporting the field sales team, and ensuring seamless order processing.

Key Responsibilities:

• Handle inbound inquiries, qualify leads, and nurture them through the sales funnel.

• Engage with OEMs and System Integrators to understand their requirements and offer tailored automation solutions.

• Support field sales with appointment scheduling, lead management, and documentation.

• Manage CRM systems (e.g., Zoho, HubSpot) to track leads, customer interactions, and sales activities.

• Prepare quotations, proposals, tenders, follow-up emails, and order confirmations.

• Maintain accurate sales records, reports, and customer data using MS Office (Excel, Word, PowerPoint).

• Collaborate with technical teams for proposal generation and project execution.

• Ensure timely pre-sales and post-sales support.

• Provide product education, demonstrations, and technical advice to clients.

• Participate in trade exhibitions, customer meetings, and field visits when necessary.

• Analyze market trends and performance metrics to support business decisions.

• Build and nurture long-term client relationships and maintain high customer satisfaction.

Required Knowledge:

• Basic understanding of Industrial Automation components: PLCs, HMIs, SCADA, Control Panels, Sensors, VFDs, etc.

• Familiarity with machine vision systems, robotics (ABB, KUKA, Omron, Fanuc, Universal Robots, etc.), and automation applications like conveyors, palletizing, machine tending, etc.

• Knowledge of Industry 4.0 technologies including IIoT and smart manufacturing software is a plus.

• Technical understanding of SPM, EOAT, and pneumatic equipment is desirable.

Skills Required:

• Strong communication skills verbal and written (English proficiency).

• Customer-first approach with excellent interpersonal abilities.

• Proficiency in CRM tools and Microsoft Office Suite.

• Strong organizational and multitasking abilities.

• Technical aptitude to understand and explain complex solutions.

• Self-motivated and enthusiastic about driving sales and hitting targets.

• Willingness to travel occasionally for meetings, exhibitions, and client visits.

• Valid driving license and based in Delhi NCR is preferred.

Qualifications & Experience:

• Education: Graduate/Diploma in Engineering, Business Administration, or related field.

• Experience: 0-3 years in inside sales, sales coordination, or technical sales support, preferably in the industrial automation domain.

• Prior experience handling OEMs and System Integrators will be an added advantage.