529 System Implementation Jobs - Page 5

Role Expectations : Technical Leadership & Architecture (40%) : - Lead technical design and architectural decisions for new features and system enhancements across Informix 4GL-based platforms. - Operate confidently in AIX or UNIX environments for application deployment, system troubleshooting, and performance tuning. - Define and promote coding standards, design patterns, and best practices across the engineering team. - Collaborate with engineering managers and architects to shape modernization roadmaps for legacy applications. - Provide hands-on guidance during code reviews, refactoring efforts, and system integrations. Application Development & Support (30%) : - Develop, test, deploy, and maintain enhancements and features in Informix 4GL. - Perform complex troubleshooting, debugging, and root cause analysis for production systems. - Support end-to-end software delivery, ensuring accuracy, performance, and reliability. - Serve as the technical escalation point for application support and incident resolution. Collaboration & Problem Solving (15%) : - Work closely with cross-functional teams including QA, DevOps, product management, and support to ensure alignment on business priorities and technical execution. - Participate in agile ceremonies, backlog grooming, and sprint planning to support delivery goals. - Partner with business analysts and stakeholders to understand requirements and deliver robust, scalable solutions. Mentorship & Team Development (10%) : - Mentor junior and mid-level developers, providing coaching, guidance, and professional development. - Foster a collaborative team culture focused on accountability, quality, and continuous improvement. - Champion technical learning, internal knowledge sharing, and onboarding initiatives. Continuous Improvement (5%) : - Evaluate and recommend improvements to existing tools, processes, and system performance. - Support automation, documentation, and knowledge management initiatives. - Stay current on technology trends that may enhance or replace legacy systems over time. Qualifications : - Bachelors degree in Computer Science, Information Systems, or related field. - 7+ years of professional experience in software engineering, including substantial experience with IBM Informix and Informix 4GL. - Demonstrated success in leading complex development projects or teams. - Strong expertise in software architecture, data modeling, and performance optimization. - Skilled in using SDLC tools such as Git, Azure DevOps, PVCS, and JIRA. - Proven ability to analyze legacy codebases and drive sustainable improvements. - Familiarity with modern design patterns, object-oriented principles, and refactoring legacy systems. - Understanding of RESTful APIs, asynchronous programming, and message queueing systems (e.g., RabbitMQ, Azure Service Bus). - Exposure to .NET development and integration strategies with legacy platforms. - Experience with cloud platforms (Azure, GCP, AWS) and hybrid hosting environments. - Ability to lead cross-functional technical discussions and bridge legacy and modern technology stacks. - Strong communication skills with the ability to influence technical and business stakeholders.

Role Expectations : Technical Leadership & Architecture (40%) : - Lead technical design and architectural decisions for new features and system enhancements across Informix 4GL-based platforms. - Operate confidently in AIX or UNIX environments for application deployment, system troubleshooting, and performance tuning. - Define and promote coding standards, design patterns, and best practices across the engineering team. - Collaborate with engineering managers and architects to shape modernization roadmaps for legacy applications. - Provide hands-on guidance during code reviews, refactoring efforts, and system integrations. Application Development & Support (30%) : - Develop, test, deploy, and maintain enhancements and features in Informix 4GL. - Perform complex troubleshooting, debugging, and root cause analysis for production systems. - Support end-to-end software delivery, ensuring accuracy, performance, and reliability. - Serve as the technical escalation point for application support and incident resolution. Collaboration & Problem Solving (15%) : - Work closely with cross-functional teams including QA, DevOps, product management, and support to ensure alignment on business priorities and technical execution. - Participate in agile ceremonies, backlog grooming, and sprint planning to support delivery goals. - Partner with business analysts and stakeholders to understand requirements and deliver robust, scalable solutions. Mentorship & Team Development (10%) : - Mentor junior and mid-level developers, providing coaching, guidance, and professional development. - Foster a collaborative team culture focused on accountability, quality, and continuous improvement. - Champion technical learning, internal knowledge sharing, and onboarding initiatives. Continuous Improvement (5%) : - Evaluate and recommend improvements to existing tools, processes, and system performance. - Support automation, documentation, and knowledge management initiatives. - Stay current on technology trends that may enhance or replace legacy systems over time. Qualifications : - Bachelors degree in Computer Science, Information Systems, or related field. - 7+ years of professional experience in software engineering, including substantial experience with IBM Informix and Informix 4GL. - Demonstrated success in leading complex development projects or teams. - Strong expertise in software architecture, data modeling, and performance optimization. - Skilled in using SDLC tools such as Git, Azure DevOps, PVCS, and JIRA. - Proven ability to analyze legacy codebases and drive sustainable improvements. - Familiarity with modern design patterns, object-oriented principles, and refactoring legacy systems. - Understanding of RESTful APIs, asynchronous programming, and message queueing systems (e.g., RabbitMQ, Azure Service Bus). - Exposure to .NET development and integration strategies with legacy platforms. - Experience with cloud platforms (Azure, GCP, AWS) and hybrid hosting environments. - Ability to lead cross-functional technical discussions and bridge legacy and modern technology stacks. - Strong communication skills with the ability to influence technical and business stakeholders.

Role Expectations : Technical Leadership & Architecture (40%) : - Lead technical design and architectural decisions for new features and system enhancements across Informix 4GL-based platforms. - Operate confidently in AIX or UNIX environments for application deployment, system troubleshooting, and performance tuning. - Define and promote coding standards, design patterns, and best practices across the engineering team. - Collaborate with engineering managers and architects to shape modernization roadmaps for legacy applications. - Provide hands-on guidance during code reviews, refactoring efforts, and system integrations. Application Development & Support (30%) : - Develop, test, deploy, and maintain enhancements and features in Informix 4GL. - Perform complex troubleshooting, debugging, and root cause analysis for production systems. - Support end-to-end software delivery, ensuring accuracy, performance, and reliability. - Serve as the technical escalation point for application support and incident resolution. Collaboration & Problem Solving (15%) : - Work closely with cross-functional teams including QA, DevOps, product management, and support to ensure alignment on business priorities and technical execution. - Participate in agile ceremonies, backlog grooming, and sprint planning to support delivery goals. - Partner with business analysts and stakeholders to understand requirements and deliver robust, scalable solutions. Mentorship & Team Development (10%) : - Mentor junior and mid-level developers, providing coaching, guidance, and professional development. - Foster a collaborative team culture focused on accountability, quality, and continuous improvement. - Champion technical learning, internal knowledge sharing, and onboarding initiatives. Continuous Improvement (5%) : - Evaluate and recommend improvements to existing tools, processes, and system performance. - Support automation, documentation, and knowledge management initiatives. - Stay current on technology trends that may enhance or replace legacy systems over time. Qualifications : - Bachelors degree in Computer Science, Information Systems, or related field. - 7+ years of professional experience in software engineering, including substantial experience with IBM Informix and Informix 4GL. - Demonstrated success in leading complex development projects or teams. - Strong expertise in software architecture, data modeling, and performance optimization. - Skilled in using SDLC tools such as Git, Azure DevOps, PVCS, and JIRA. - Proven ability to analyze legacy codebases and drive sustainable improvements. - Familiarity with modern design patterns, object-oriented principles, and refactoring legacy systems. - Understanding of RESTful APIs, asynchronous programming, and message queueing systems (e.g., RabbitMQ, Azure Service Bus). - Exposure to .NET development and integration strategies with legacy platforms. - Experience with cloud platforms (Azure, GCP, AWS) and hybrid hosting environments. - Ability to lead cross-functional technical discussions and bridge legacy and modern technology stacks. - Strong communication skills with the ability to influence technical and business stakeholders.

Role Expectations : Technical Leadership & Architecture (40%) : - Lead technical design and architectural decisions for new features and system enhancements across Informix 4GL-based platforms. - Operate confidently in AIX or UNIX environments for application deployment, system troubleshooting, and performance tuning. - Define and promote coding standards, design patterns, and best practices across the engineering team. - Collaborate with engineering managers and architects to shape modernization roadmaps for legacy applications. - Provide hands-on guidance during code reviews, refactoring efforts, and system integrations. Application Development & Support (30%) : - Develop, test, deploy, and maintain enhancements and features in Informix 4GL. - Perform complex troubleshooting, debugging, and root cause analysis for production systems. - Support end-to-end software delivery, ensuring accuracy, performance, and reliability. - Serve as the technical escalation point for application support and incident resolution. Collaboration & Problem Solving (15%) : - Work closely with cross-functional teams including QA, DevOps, product management, and support to ensure alignment on business priorities and technical execution. - Participate in agile ceremonies, backlog grooming, and sprint planning to support delivery goals. - Partner with business analysts and stakeholders to understand requirements and deliver robust, scalable solutions. Mentorship & Team Development (10%) : - Mentor junior and mid-level developers, providing coaching, guidance, and professional development. - Foster a collaborative team culture focused on accountability, quality, and continuous improvement. - Champion technical learning, internal knowledge sharing, and onboarding initiatives. Continuous Improvement (5%) : - Evaluate and recommend improvements to existing tools, processes, and system performance. - Support automation, documentation, and knowledge management initiatives. - Stay current on technology trends that may enhance or replace legacy systems over time. Qualifications : - Bachelors degree in Computer Science, Information Systems, or related field. - 7+ years of professional experience in software engineering, including substantial experience with IBM Informix and Informix 4GL. - Demonstrated success in leading complex development projects or teams. - Strong expertise in software architecture, data modeling, and performance optimization. - Skilled in using SDLC tools such as Git, Azure DevOps, PVCS, and JIRA. - Proven ability to analyze legacy codebases and drive sustainable improvements. - Familiarity with modern design patterns, object-oriented principles, and refactoring legacy systems. - Understanding of RESTful APIs, asynchronous programming, and message queueing systems (e.g., RabbitMQ, Azure Service Bus). - Exposure to .NET development and integration strategies with legacy platforms. - Experience with cloud platforms (Azure, GCP, AWS) and hybrid hosting environments. - Ability to lead cross-functional technical discussions and bridge legacy and modern technology stacks. - Strong communication skills with the ability to influence technical and business stakeholders.

Role Expectations : Technical Leadership & Architecture (40%) : - Lead technical design and architectural decisions for new features and system enhancements across Informix 4GL-based platforms. - Operate confidently in AIX or UNIX environments for application deployment, system troubleshooting, and performance tuning. - Define and promote coding standards, design patterns, and best practices across the engineering team. - Collaborate with engineering managers and architects to shape modernization roadmaps for legacy applications. - Provide hands-on guidance during code reviews, refactoring efforts, and system integrations. Application Development & Support (30%) : - Develop, test, deploy, and maintain enhancements and features in Informix 4GL. - Perform complex troubleshooting, debugging, and root cause analysis for production systems. - Support end-to-end software delivery, ensuring accuracy, performance, and reliability. - Serve as the technical escalation point for application support and incident resolution. Collaboration & Problem Solving (15%) : - Work closely with cross-functional teams including QA, DevOps, product management, and support to ensure alignment on business priorities and technical execution. - Participate in agile ceremonies, backlog grooming, and sprint planning to support delivery goals. - Partner with business analysts and stakeholders to understand requirements and deliver robust, scalable solutions. Mentorship & Team Development (10%) : - Mentor junior and mid-level developers, providing coaching, guidance, and professional development. - Foster a collaborative team culture focused on accountability, quality, and continuous improvement. - Champion technical learning, internal knowledge sharing, and onboarding initiatives. Continuous Improvement (5%) : - Evaluate and recommend improvements to existing tools, processes, and system performance. - Support automation, documentation, and knowledge management initiatives. - Stay current on technology trends that may enhance or replace legacy systems over time. Qualifications : - Bachelors degree in Computer Science, Information Systems, or related field. - 7+ years of professional experience in software engineering, including substantial experience with IBM Informix and Informix 4GL. - Demonstrated success in leading complex development projects or teams. - Strong expertise in software architecture, data modeling, and performance optimization. - Skilled in using SDLC tools such as Git, Azure DevOps, PVCS, and JIRA. - Proven ability to analyze legacy codebases and drive sustainable improvements. - Familiarity with modern design patterns, object-oriented principles, and refactoring legacy systems. - Understanding of RESTful APIs, asynchronous programming, and message queueing systems (e.g., RabbitMQ, Azure Service Bus). - Exposure to .NET development and integration strategies with legacy platforms. - Experience with cloud platforms (Azure, GCP, AWS) and hybrid hosting environments. - Ability to lead cross-functional technical discussions and bridge legacy and modern technology stacks. - Strong communication skills with the ability to influence technical and business stakeholders.

Minimum 1 year of experience in QUALITY in Manufacturing Industries Experience in IATF, Documentation, System Implementation and Audit. Salary - Maximum 20,000 PM Location - Padappai

As a part of the Snowflake team, you will play a crucial role in supporting systems improvements and streamlining financial processes. We are seeking a highly organized and self-motivated individual with a proven track record in managing multiple responsibilities effectively and meeting strict deadlines. In this dynamic and fast-paced environment, you will be a key contributor to our high-growth organization. In this role at Snowflake, your responsibilities will include: - Assisting in the design, development, and testing of system enhancements and implementations, including creating Business Requirement Documents (BRD). - Supporting end-to-end transformation initiatives across various finance functions such as transactional processes, financial reporting, forecasting, controls, and compliance. - Developing use cases and test scripts based on project requirements and conducting User Acceptance Testing (UAT) and related documentation. - Coordinating with cross-functional teams, tracking and resolving issues, and partnering with the IT team for UAT, testing, and issue resolution. - Collaborating with business users and cross-functional teams to identify process gaps and problems, and contributing to ongoing process improvements. To be successful in this role, we are looking for candidates who possess: - A Chartered Accountancy or Finance-related degree. - 4-8 years of experience in finance operations, transformation, or system implementation roles, preferably in a global or matrixed organization. - Strong knowledge of P2P workflows, vendor management, invoice processing, and financial controls. - Ability to build relationships across the organization, work well under tight deadlines, and approach problem-solving from both system and accounting perspectives. - Excellent analytical skills, attention to detail, and proactive work management abilities. - Flexibility to adapt to changes in a dynamic organizational structure and business processes, and willingness to work in a challenging and fast-paced environment. - Outstanding presentation and communication skills to effectively convey business requirements to technical audiences. - Advanced proficiency in Excel, with knowledge of SQL being a plus, and experience with RPA tools like Power Automate and/or UiPath. - Availability to work in EMEA hours or adjust to project needs as required. Joining the Snowflake team means being part of a non-traditional finance group that values efficiency, scalability, and operational excellence. If you are a problem solver, strategic thinker, and thrive in a collaborative setting where your contributions make a difference, this is the ideal environment for you. Snowflake offers a unique opportunity to transform processes, tackle meaningful challenges, and play a pivotal role in shaping the financial foundation of a growing company. As Snowflake continues to expand rapidly, we are seeking individuals who align with our values, challenge conventional thinking, drive innovation, and contribute to our collective future. If you are ready to make a significant impact, we invite you to explore how you can be a part of our team. For further details regarding job opportunities in the United States, please refer to the job posting on the Snowflake Careers Site at careers.snowflake.com.,

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage

About The Role The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage