2 - 4 years

0 Lacs

Posted:7 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Technical Skills :- SQL, SQL Server, SQL Queries, Incident Management, Patches, Change Request, Configuration. 

 

  • L2 support

  • L1 support team

  • technical/development team

  • change management processes

  • incident, problem, and change management reports

  • Monitor production systems and take proactive measures to prevent downtime.

  • root cause analysis (RCA)

  • Support deployment activities and ensure smooth handover of releases to production.

  • Provide technical and production support in compliance with organizational SLAs.

  • incident, problem, and change management processes

  • ticketing tools

  • Making reports

 

Interview : Virtual ( 01st round ) / Final Round Depends ( Virtual or F2F )
Mode : Work From Office

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