You will provide scalable, reliable, durable, and secure applications for our customers and internal users. You will help build highly reliable applications using a customer-first approach while innovating technically. You will understand our customers needs and how we can meet them.
You will be joining the Telstra Software Engineering, in Telstra in one of our ICC locations. Job Description
Focus of the Role
As a Site Reliability Engineer, you will have the opportunity to manage the complex challenges of scale which are unique to Telstra s digitisation, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. You will provide scalable, reliable, durable, and secure applications for our customers and internal users. You will help build highly reliable applications using a customer-first approach while innovating technically. You will understand our customers needs and how we can meet them.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we'do business.
Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births
Employees are entitled to 12 paid holidays per calendar year Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year Receive insurance benefits such as medical, accidental and life insurances
we're interested in hearing from people who have:
- Critical thinking mindset, strong sense of accountability for product delivery, passion to develop quality software.
- Good communication skills, and team player.
- Experience working (or willing to work) with geographically distributed teams.
- Strong technical background
- Develop own and peer s skills and be a mentor to junior peers
- Understanding of Incident and Problem Management/ITIL Certification.
Responsibilities:
- Within the Site Reliability Engineering team, you will be working with development team, and other partner teams to ensure that applications reliability, efficiency, and performance meets our customers needs, while keeping the services operations reliable, scalable, and automated.
- Develop tools and automation to streamline operations and improve system reliability, efficiency, and performance.
- Partner with development teams on feature launches to ensure our customers are delivered reliable and scalable functionality.
- Build a deep knowledge on production infrastructure and using that to debug distributed systems problems and identify improvements to the system.
- Operations, SLO, SLA management
- Metrics reporting and progress tracking.
- Work with security teams to ensure compliance with security policies and procedures.
- Participate in on-call rotations to provide 24/7 support for our systems.
- Observability (Alarms, monitoring, synthetics).
- Error management
Qualifications:
- bachelors degree in computer science or a related engineering degree
- 5+ years of IT industry experience
- 3+ Experience in Observability using Splunk, NewRelic
- APIs and event-driven approaches
- Security patterns
- Infrastructure as Code using terraform
- Java, Nodejs, microservices, NoSQL
- AWS EC2, S3, Lambda, IAM, ECS, EKS, SQS, Kinesis
- Strong Experience in analysing and troubleshooting large-scale distributed systems. Quick reaction on high severity customer impacts.
- Ability to debug and optimise code and automate routine tasks.
- Familiarity with containerisation and orchestration technologies such as Docker
- Knowledge in modern software engineering practices and tools - Agile and DevOps
- Strong communication skill and the ability to explain complex technical matters in an easy-to-understand way.
Nice to have:
- Knowledge on additional tools
- Python
- APIGEE
