Posted:1 day ago|
Platform:
Work from Office
Full Time
Role Overview:
As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superiorworkforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.Key Responsibilities:Requirement Assessment: Conduct workshops with senior members of customerorganizations to drive requirement assessments.Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM(Dimensions) with third-party products, ensuring alignment with business goals.Customization and Integration: Design and implement customizations and integrationsto meet specific client needs.Documentation: Collect, analyze, validate, and document business requirements,creating detailed technical specifications for the implementation team.Build and Configuration: Oversee the build and configuration of the system, ensuringadherence to the original design and client requirements. Provide expert knowledge andbest practices during the Build phase.Testing Support: Provide guidance and support during the testing phase, includingfunctional testing, integration testing, and user acceptance testing (UAT).Best Practices: Advocate for and implement industry best practices in workforcemanagement, process optimization, and system configuration.Effective Communication: Effectively communicate complex technical concepts to bothtechnical and non-technical stakeholders using use cases, visual diagrams, and processflow charts.Client Management: Foster strong relationships with client Project teams, acting as atrusted advisor and ensuring high levels of client satisfaction.Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects.Travel: Travel up to 25% may be required to meet with clients and support projectimplementations.Qualifications:Education: Bachelors degree or equivalent in Computer Sciences or a related field.Experience:o 6 to 10 yrs years of experience implementing or supporting enterprise softwareapplications and hardware used in web environments (UKG ProWFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Timeand Labor).o 5+ years of experience in Workforce Management is a must.o Relevant experience as a consultant in a similar application environment isdesirable.o Extensive experience in implementing solutions for medium to large enterprise customers.Skills:o Thorough understanding of business, process, and technology relating toworkforce management.o Experience with requirement gathering, solution designing, implementing, andconfiguring UKG Products.o Extensive experience on UKG Pro WFM (Dimensions) modules like TimeKeeping, Accruals and Leave is a must.o Experience on modules like Advanced Scheduling, Forecasting, Attendance andActivities is desirable.o Prior experience in supporting functional testing, integration testing, and UAT.o Demonstrated track record in delivering quality, on-time technology and businesssolutions to a diverse customer base.o Solid interpersonal skills to interface with co-workers and customers, managingspecific tasks to completion with minimal direction.o Excellent verbal and written communication skills.
UKG
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