Software Implementation Specialist

As a Software Implementation Specialist at FretBox, your role will involve on-site software implementation, technical support, and troubleshooting for an advanced app tailored to enhance security, community tasks, and facilities management in educational campuses. Your exceptional communication skills will be crucial in conveying customer requirements and feedback to the development team. Key Responsibilities: - Perform on-site software implementation for the app - Provide technical support and troubleshooting assistance - Communicate effectively with customers to gather requirements and feedback - Collaborate with the development team to ensure customer needs are met Qualifications: - Strong analytical skills and problem-solving abilities - Proven experience in software implementation and technical support - Excellent communication skills to effectively relay customer requirements and feedback - Ability to troubleshoot technical issues and provide efficient solutions - Capable of working both independently and in a team environment - Bachelor's degree in Computer Science, Information Technology, or related field - Experience in the education industry would be advantageous,