Software Engineer-2

Role Overview: The Platform Data and Experiences (PDX) team within Microsoft's Commerce + Ecosystems (C+E) organization is dedicated to producing accurate, reliable, and efficient records of charge, providing insights and analytics to customers and partners, and enhancing critical commerce functions through various platforms. As a Senior Software Engineer on the team behind Microsoft's Email Orchestrator service, you will play a crucial role in developing highly scalable and resilient cloud services to power billions of email transactions per month across Microsoft's global ecosystem. Key Responsibilities: - Lead the design and development of distributed systems that manage email delivery, diagnostics, and self-healing capabilities for Microsoft services. - Take ownership of service quality end-to-end, including design reviews, threat modeling, testing, telemetry/observability, incident response, and continuous improvement. - Uphold engineering excellence by maintaining high code standards, enhancing build/deploy pipelines, automating quality gates, and promoting security & privacy by design. - Collaborate with product managers, designers, and lead engineers to ensure alignment in designs, dependencies, and data contracts. - Actively engage in design reviews, code reviews, and service health reviews to enforce engineering processes & standards. - Implement AI-assisted development tools to boost engineering productivity and code quality. Qualifications: - Bachelor's degree in computer science or related field or equivalent practical experience. - 4+ years of professional experience in designing, developing, and operating mission-critical cloud services at scale. - Proficiency in object-oriented programming (C#, Java, or similar) and distributed systems fundamentals. - Strong debugging and problem-solving skills in high-scale environments. - Experience with RESTful APIs, data modeling, and cloud services (Azure, AWS, or equivalent). - Demonstrated ability to deliver high-quality, well-tested code and operate services in production. - Proven experience in leveraging AI tools and technologies to improve engineering effectiveness, with a strong commitment to continuous learning in the field of Artificial Intelligence. (Note: This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.),