Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in kochi
>
Litmus7
>
Site Reliability Engineer

Site Reliability Engineer

Litmus7

3 - 7 years

0 Lacs

kochi kerala

Posted:1 day ago| Platform: Shine logo

Apply

Skills Required

monitoring logging dashboarding report generation appdynamics splunk dynatrace itil framework alerts incident management change management cab risk assessment sops jira servicenow bmc remedy collaboration production application support ecommerce platforms blue yonder oms alerting datadog cloudwatch elk prometheous newrelic pagerduty production deployments mitigation planning p1 calls root cause analysis rca postman runbooks itsm platforms wsrmsr reports

Work Mode

On-site

Job Type

Full Time

Job Description

As a candidate for the Production Application Support role at Litmus7, you will be responsible for providing support to customers across various time zones, requiring you to work 24x7 on rotational shifts. Your primary responsibilities will include: - Having knowledge of Production Application Support with a solid experience in level 2 support in eCommerce platforms. - Mandatory knowledge of Blue Yonder OMS or any other OMS platform. - Hands-on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation using monitoring tools like AppDynamics, Splunk, Dynatrace, Datadog, CloudWatch, ELK, Promethous, and NewRelic. Prior experience with NewRelic and PagerDuty will be advantageous. - Proficiency in ITIL framework, particularly in Alerts, Incident, change management, CAB, Production deployments, Risk assessment, and mitigation planning. - Ability to lead P1 calls, communicate effectively with customers during P1 incidents, and proactively involve necessary stakeholders till Root Cause Analysis (RCA). - Familiarity with working with Postman and knowledge of building and executing SOPs, runbooks, and handling ITSM platforms like JIRA, ServiceNow, or BMC Remedy. - Collaboration with the Dev team and cross-functional teams across different time zones. - Capable of generating WSR/MSR reports by extracting information from ITSM platforms. In addition to these responsibilities, please note that Litmus7 is dedicated to protecting and supporting its customers across time zones, making it a challenging yet rewarding work environment.,

More Jobs at Litmus7

UX Designer (R&D)

Kochi, Kerala, India

Experience: Not specified

Salary: Not disclosed

HCL Commerce

Kochi, Kerala, India

Experience: Not specified

Salary: Not disclosed

HCL Commerce

Kochi, Kerala, India

Experience: Not specified

Salary: Not disclosed

Academic Technical Trainer

Kochi, Kerala, India

5 - 8 yrs

Salary: Not disclosed

Senior Research Engineer AI

Kochi, Kerala, India

5 - 8 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Litmus7

Login to

Please Verify Your Phone or Email

Confirm Action

Site Reliability Engineer