Service Delivery Manager

11 - 17 years

13 - 23 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Mandatory to have 3 yrs into Team Handling), Team Size:- 50 to 80 FTE

  • Minimum 11yrs Exposure and Experience in working on complex AML/ KYC cases Customer Due Diligence, Account activity reviews, KYC On-boarding for individuals and entities, suspicious activity monitoring and surveillance, economic sanctions, politically exposed person monitoring etc.

  • Coordinate with counterparts on customer/client onboarding and approvals across multiple functions/Units For eg: Front office, compliance team, AML middle office, Operations, Legal and Tax in a high pressure /time sensitive environment

  • Undertake renewal of due diligence on existing clients/counter parties to ensure identifications of changes in risk profile, including reputation and operational risk factors

  • Monitor implementation of AML related audit recommendations which can be from internal/External auditors, regulators.

  • Participate in design and testing of enhancement to client due diligence database, Reports and systems.

  • Interacting with Onsite controllers on various operational issues.

  • Setting up new AML/KYC Procedures, operationalizing with the Business, providing quality assurance and Establishing a Transparent Metrics Process

  • Provide Ongoing KYC Due Diligence Support for Periodic Reviews and Event Based Reviews

  • Help optimize the Client Onboarding Experience with a Focus on Minimal Touch Points while Satisfying Regulatory Requirements and Internal AML/KYC Procedures

  • Help to gather metrics from various business partners and share regular, transparent MI Reporting to all Stakeholder

  • Understanding of the applicable regulatory landscape and regulatory bodies across geographies

  • Excellent leadership and organizational skills with a proficiency in managing the time in an efficient manner

  • Highly motivated and active individual who will be able to encourage other members

  • Sound at MS Office Suite (Word, Excel and PowerPoint)

  • Good oral and written communication skillsRole & responsibilities


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