Senior Technical Writer

About LSPedia

LSPedia is a leading provider of serialization, compliance, and supply chain visibility solutions for the pharmaceutical industry. Our SaaS platform helps manufacturers, distributors, and dispensers meet global traceability requirements, including DSCSA, EU FMD, and other country mandates.

Role Overview

We are seeking a Technical Writer to create and manage clear, accurate, and compliant documentation for LSPedias software products. The ideal candidate will translate complex technical and regulatory concepts into simple, user-focused content. You will work closely with Product Managers, Developers, QA, and Compliance teams across the US and India.

Key Responsibilities

• Develop and maintain user guides, release notes, API documentation, and configuration manuals for product modules.
• Collaborate with Product and Engineering teams to understand new features and document them accurately.
• Create process flow diagrams, data models, and technical reference sheets.
• Manage document revisions and version control in alignment with LSPedias documentation standards.
• Simplify complex compliance topics (e.g., DSCSA, EPCIS, and partner integrations) into clear end-user content.
• Support validation documentation (URS, FRS, SDS, IQ/OQ/PQ) as part of the product release process.
• Work with QA and Training teams to ensure consistency across help content, training materials, and internal wikis.
• Participate in reviews to ensure technical accuracy and clarity.

Qualifications

• Bachelor’s degree in English, Communications, Computer Science, Life Sciences, or a related field.
• 6 to 9 years of experience as a Technical Writer for SaaS or compliance-driven software.
• Strong understanding of software documentation practices, version control, and change management.
• Familiarity with serialization, pharmaceutical compliance, or supply chain traceability is a plus.
• Experience using documentation tools such as Confluence, Word, PowerPoint, Snagit, and draw.io.
• Excellent written communication skills with attention to detail and consistency.