Senior Technical Project Manager

As an experienced and dynamic Project Manager with over 5 years of experience in customer-facing roles, particularly in the software industry, your primary focus will be on client communication, project planning, and execution to ensure the utmost customer satisfaction. Immediate joiners or candidates currently between jobs are preferred for this role. You will be responsible for managing and maintaining strong relationships with US-based clients, ensuring alignment with their needs and expectations. This involves conducting client meetings, proactively addressing concerns, and exceeding expectations to guarantee client satisfaction. In collaboration with clients and internal teams, you will define project scope, objectives, and deliverables. Your role will also involve developing and maintaining detailed project plans, monitoring project progress, and resolving issues to keep projects on track. Leading and coordinating cross-functional teams will be essential to ensure that project deliverables meet quality and timeline expectations. Effective communication between stakeholders, development teams, and quality assurance teams will be critical for successful project outcomes. Your responsibilities will also include reviewing and validating workflows and business processes, as well as presenting high-level diagrams and workflows to clients for approval. You will need to identify project risks, implement mitigation strategies, and keep clients informed of potential risks while suggesting viable solutions. To excel in this role, you must have a minimum of 5 years of experience as a Project Manager in the software or IT industry. Proven experience in handling US-based clients and projects is essential, along with strong project management skills, proficiency in creating and reviewing workflow diagrams, and excellent written and verbal communication skills. The ability to manage multiple projects and priorities in a fast-paced environment is crucial for success in this position.,