Job
Description
As a Senior Specialist in Product Strategy and Operations, you will play a crucial role in the development and execution of the Ethoca Clarity product. Your responsibilities will involve collaborating with various teams to translate requirements from Product Managers, customers, and partners into tangible product features. Your attention to detail and coordination skills will be key in ensuring the successful evolution of the product. You will be tasked with supporting core product workstreams by engaging with internal teams, vendors, and contractors to ensure timely delivery. Your role will also involve owning documentation, quality assurance processes, and tracking progress to provide internal stakeholders with visibility into project status and metrics. Additionally, you will lead status reviews, coordinate across different time zones, and assist in go-to-market strategies in collaboration with Operations, Engineering, and Market teams. Collaboration will be a central aspect of your role, as you will work closely with product management, development teams, customers, and market stakeholders to gather and validate requirements. Maintaining and prioritizing the product backlog to align with strategic goals will be essential, along with executing the product roadmap within Agile principles and managing iterations effectively. Furthermore, you will liaise with internal stakeholders such as Operations and Data Teams to ensure the successful delivery of product releases. Developing training materials, documentation, and user guides to drive product adoption will also be part of your responsibilities. Your proficiency in data extraction, transformation, and loading to support business intelligence and analytics, including managing data dashboards, will be advantageous in this role. To excel in this position, you should possess demonstrable experience in product discovery, execution, and commercialization, particularly with data-driven products. Experience in working with external vendors or delivery partners, managing timelines, output quality, and alignment to goals will be beneficial. Proficiency in SQL, Python, and/or Business Intelligence tools such as Tableau, Domo, or Power BI is desired. Strong analytical skills, problem-solving abilities, and effective written and verbal communication are essential traits for success in this role. You must be adaptable to a rapidly changing environment, open to learning and applying new technologies, and stay current with industry trends and advancements. A Bachelor's or Master's Degree in Product Management, Statistics, Data Science, or equivalent work experience is preferred for this position. As part of your corporate security responsibility, you are expected to abide by Mastercard's security policies and practices, maintain the confidentiality and integrity of accessed information, report any suspected information security violations or breaches, and undergo periodic mandatory security trainings as per Mastercard's guidelines.,