Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in navi mumbai
>
WNS Global Services
>
Senior Group Manager - Process Training

Senior Group Manager - Process Training

WNS Global Services

5 - 9 years

0 Lacs

navi mumbai maharashtra

Posted:1 month ago| Platform: Shine logo

Apply

Skills Required

operations quality initiatives data analysis revenue generation reports documentation training documentation team management learning environment compliance automation digitization consultant process improvements behavioral training programs training management information systems

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for managing new business transition, knowledge acquisition, transfer, and training for various teams within the organization. This will involve collaborating with training leads to ensure smooth operations, attending meetings, welcoming new hire batches, managing internal stakeholders, and driving key performance indicators for multiple teams. Your role will also include analyzing training metrics and their impact on business metrics, identifying process improvement projects, and launching them end-to-end with stakeholder collaboration. Key Responsibilities: - Act as a consultant for operations, identifying process improvements and quality initiatives - Analyze data to improve revenue generation - Ensure vertical hygiene by maintaining reports and documentation - Promote standardization through training documentation - Advocate behavioral training programs for maximum participation - Mentor the team and foster a learning environment - Manage training management information systems for accounts - Ensure compliance with training documentation and processes - Explore opportunities for automation and digitization to reduce people dependencies Qualifications Required: - Graduation - Experience in process training,

More Jobs at WNS Global Services

REF70721M _Contract Employee_B.Com/M.com_1+ year experience

Mumbai, Maharashtra

Experience: Not specified

Salary: Not disclosed

V-Technical Consultant

Chennai

Experience: Not specified

INR 3 - 6 Lacs

Gurgaon Walk-In CRF

Gurgaon

Experience: Not specified

Salary: Not disclosed

Lead Associate - Transactional Quality - Quality - REF72028Q_2025158031

Gurgaon

Experience: Not specified

INR 4 - 7 Lacs

REF72493L - ETL Developer -AM - RNA

Bengaluru

Experience: Not specified

INR 5 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

WNS Global Services

Login to

Please Verify Your Phone or Email

Confirm Action

Senior Group Manager - Process Training