Job
Description
About HashiCorpAt HashiCorp, an IBM company, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.SecurityLifecycleManagement? Vault provides organizations with identity-based security to automatically authenticate and authorize access to secrets and other sensitive data.? Boundary standardizes secure remote access across dynamic environments, allowing organizations to connect users and manage access with identity-based security controls.? Radar continuously scans source code, repositories, container images, and developer tools for unmanaged secrets, PII, and other sensitive data, classifies and ranks findings, and surfaces them so teams can prioritize and remediate exposures.InfrastructureLifecycleManagement? Terraform provides organizations with a single workflow to provision their cloud, private datacenter, and SaaS infrastructure and continuously manage it throughout its lifecycle.? Packer provides organizations with a single workflow to build cloud and private datacenter images and continuously manage them throughout their lifecycle.? Waypoint give platform teams the power to deliver golden patterns and workflows through an internal developer platform.? Nomad manages containers, binaries, and VMs efficiently in the cloud, on-premises, and across edge environments.What’s special about HashiCorp Design?At HashiCorp, we work on products that our users and customers love. It dramatically eases the work and overhead of deploying and managing infrastructure for teams, allowing people to focus on the uniquely valuable parts of their job, rather than tedious and repetitive tasks.This means customers really use our software and provide lots of feedback. Gathering and understanding this feedback requires that we collaborate across multiple disciplines, including Product, Engineering, Field, MarketingWe design and build workflows to enable our customers to secure their applications and protect sensitive information data. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices. We do this with the user at heart and our ‘beauty works better’ principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.We find that our principles of Kindness, Humility, and Reflection allow team members to collaborate openly and safely. We look to help and learn from each other and win together.HashiCorp Design is looking for people who want to do the best work of their careers to join us and make all of us better.About the roleVault is a complex product customers rely on to secure their most critical systems and workloads. If you love solving interesting, novel problems, this is a role you’ll enjoy . You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high-quality designs.
As part of a distributed, global team, you will help us maintain a focus on user experience in our products and identify strategic opportunities for improvement. You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high-quality designs in your product area You’ll contribute to product strategy and vision discussions and help drive alignment through the work of the team. If you love solving interesting, novel problems, this is a role you’ll enjoy.What you’ll do (responsibilities):? Be a passionate designer who thrives in uncertainty and ambiguity.? Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.? Own the end-to-end design process, develop a domain understanding of our products and the JTBDs for our users.? Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.? Partner with engineers on feasibility, responsiveness, and details of components.? Work iteratively in a dynamic environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.? Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community? LeverageHashicorp’s Design System and help elevate our design quality. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise ? Experience (10+ years) building user interface mockups (low- and high- fidelity), patterns, mockups, storyboards, interactive prototypes, and development-ready specifications.? Experience (5+ years) leading user research studies to uncover customer insights and developing product solutions that are valuable and usable for our customers.? You have experience ( 5+ years) designing for complex technical experiences, especially for enterprise IT and security products.? Experience influencing multidisciplinary teams, communicating design needs, and collaborating on design work across a globally distributed remote team.? Experience with modern design thinking methodologies and UX tools (Figma, Mural, Dovetail, Qualtrics,UserZoom, etc).? Excellent listening, written, and verbal communication skills as well as storytelling and documentation skills.? You are a problem solver, you take ownership of your work, and you focus on delivering impact. Preferred technical and professional experience ? You have familiarity with HashiCorp and IBM Products? You’ve reviewedourprinciples and they resonate with your professional values.
