Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
The Commerce Design Team
Atlassian helps teams around the world unleash their potential, and our Commerce experiences are at the heart of how we'deliver value to customers and grow our business. As
Head of Design for Commerce
, you-ll shape how millions of users discover, buy, and manage Atlassian subscriptions, guiding a team of talented designers to craft seamless, trustworthy, and scalable monetization experiences. ","responsibilities":"
You-ll lead Atlassian-s
Commerce Design team
to deliver solutions across buying, billing and payments experiences. Our team partners with stakeholders across the Atlassian portfolio to: -
Design
pricing models, packaging, and subscription flows
that align with customer needs and business goals. -
Shape
end-to-end buying, billing, and payment experiences
that are transparent, frictionless, and customer-first. -
Enable scalable, flexible
billing and payments infrastructure
that balances usability with revenue optimization. -
Influence Atlassian-s
business model evolution
, exploring opportunities in free-to-paid funnels, usage based pricing and enterprise pricing strategies.
What you-ll do
-
Lead and mentor
a diverse team of product and content designers, fostering craft excellence, professional growth, and a culture of collaboration. -
Oversee
complex design initiatives
across pricing, billing, payments, and subscriptions, ensuring high-quality outcomes that drive both customer value and business impact. -
Work closely with
Engineering, Product Management, Research, Go-to-Market
and other teams to deliver cohesive, compliant, and scalable commerce experiences. -
Define and deliver
conceptual models and incremental improvements
to ensure commerce design systems are consistent, scalable, and reusable across Atlassian products. -
Champion
inclusive design, transparency, and trust
in billing, trials, and upgrades, ensuring commerce experiences feel fair and customer-centered. -
Provide
strategic design leadership
, tying team outcomes to Atlassian-s long-term revenue strategies and customer success goals.
Key responsibilities
-
Ensure
high-quality, outcome-focused deliverables
across multiple workstreams. -
Build and nurture a
high-performing, balanced, and diverse design team
through coaching, feedback, and mentorship. -
Drive
cross-functional alignment
, clearly communicating complex issues and fostering collaboration across teams. -
Lead the team through
change and ambiguity
, adapting to evolving priorities while maintaining a focus on consistent delivery. -
Identify
metrics for success
, ensuring design solutions continue to deliver customer and business value at scale.
-
Expertise in
commerce, monetization, or subscription-based product design
, with proven ability to balance customer experience and revenue goals. -
Strong track record of
managing and growing design teams
, with a passion for mentoring and developing diverse talent. -
Demonstrated ability to
influence product strategy
and drive alignment across senior leadership and cross-functional teams. -
Strong communicator with the ability to present, defend, and inspire around design decisions and direction.
-
Experience designing for
scaled systems
and navigating the complexity of payments, billing, compliance, and global commerce
. -
Collaborative mindset with positive history of working across
Engineering, Product Management, Finance, and Research
. -
Comfort leading in
ambiguous, evolving problem spaces
such as new revenue models or platform-level initiatives.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and we'llbeing resources, paid volunteer days, and so much more. To learn more, visit
