Senior Advanced Services Engineer - Oracle DBA

About the Business Group:

Responsibilities:

• Deliver expert-level support and services on Oracle database, engineered systems, and cloud technologies to premium customers
• Collaborate with customers to ensure they get the best out of our products, covering the entire life cycle of the product, from architecture design to maintenance
• Provide technical guidance and expertise on Oracle database technology, including architecture, performance tuning, and troubleshooting
• Troubleshoot complex technical issues, including installation, patching, and upgrade problems
• Perform database migrations, patching, and upgrades, ensuring minimal downtime and optimal system performance
• Work with Oracle engineered systems, such as Exadata and ZDLRA, to deliver high-quality support and services
• Develop and maintain strong relationships with customers, ensuring their satisfaction and success with our products
• Stay up-to-date with the latest Oracle technologies and trends, continuously improving technical skills and knowledge

Mandatory Skills:

• Minimum 10 years of experience as an Oracle database engineer/DBA
• Deep understanding of Oracle Database Architecture, including RAC, ASM, and Data Guard
• Extensive experience with Golden Gate replication and cloud technologies
• Expert-level skills in database troubleshooting, performance tuning, and optimization
• Strong knowledge of Oracle engineered systems, including Exadata and ZDLRA
• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to customers
• Ability to work under pressure, think quickly, and remain calm in stressful situations

Good to Have Skills:

• Experience with Oracle cloud services, including Oracle Cloud Infrastructure (OCI) and Oracle Database Cloud Service
• Knowledge of emerging technologies, such as Artificial Intelligence (AI) and Machine Learning (ML), and their applications in database management
• Familiarity with DevOps tools and methodologies, including automation and continuous integration
• Certification in Oracle database administration, such as OCP or OCM

Self-Test Questions:

1. Can you describe your experience with Oracle database technology, including your understanding of Oracle Database Architecture and Golden Gate replication?
2. How do you stay current with the latest Oracle technologies and trends, and how do you apply that knowledge to deliver exceptional support and services to customers?
3. Can you provide an example of a complex technical issue you've troubleshooted, and how you resolved it?
4. How do you communicate complex technical concepts to customers, and what strategies do you use to ensure their satisfaction and success with our products?
5. Can you describe your experience with Oracle engineered systems, including Exadata and ZDLRA, and how you've used them to deliver high-quality support and services to customers?