Senior Account Manager

As a Senior Account Manager at MinutestoSeconds, you will play a crucial role in ensuring the satisfaction of our clients" customers by effectively managing client accounts and resolving escalated issues. With a focus on achieving revenue-based quotas, you will be responsible for proposing solutions to meet client needs, acting as a single point of contact for client customers, and coordinating with client service teams. Your key responsibilities will include leveraging data to address customer concerns and obstacles, managing external competitive pressures, and building strong relationships with decision-makers. Additionally, you will be tasked with managing sales territory, negotiating skillfully, identifying risks and opportunities for additional sales, and providing consultative support to clients. To excel in this role, you should have at least 3 years of experience in a sales or account management position, preferably with a background in high volume calling. You must possess excellent communication skills, a passion for delivering exceptional customer experiences, and the ability to adapt to new technologies and data. Proficiency in Microsoft Office programs and experience with Salesforce.com or similar CRM systems is required. As a Senior Account Manager, you will have the opportunity to attend vendor events, mentor junior staff, and influence the buying process through data-driven insights. Your problem-solving skills, ability to prioritize tasks, and capacity for making sound decisions under uncertainty will be crucial in driving success in this dynamic role. If you are a proactive individual with a polished demeanor, a track record of success in sales or account management, and a commitment to delivering outstanding service, we invite you to join our team in Gurugram and contribute to our growth objectives.,