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Salesforce service cloud

6 - 11 years

6 - 11 Lacs

gurgaon haryana india

Posted:16 hours ago| Platform: Foundit logo

Apply

Skills Required

salesforce performance optimization cloud administrator report generation customer service troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Salesforce Service Cloud

  • :
  • Implement and customize

    Service Cloud

    solutions based on business needs.
  • Optimize customer service workflows using

    automation and AI

    .
  • Train teams on Service Cloud features and best practices.
  • Integrate Service Cloud with other business applications.
  • Provide ongoing support and troubleshooting.

Salesforce Service Cloud Architect

  • :
  • Design scalable

    Service Cloud

    solutions for enterprises.
  • Ensure security, compliance, and performance optimization.
  • Collaborate with stakeholders to align technology with business goals.
  • Lead technical teams in implementing Service Cloud strategies.

Salesforce Service Cloud Administrator

  • :
  • Manage

    user roles, permissions, and configurations

    .
  • Maintain

    case management workflows

    and automation.
  • Monitor system performance and troubleshoot issues.
  • Generate reports and dashboards for customer service insights.

Salesforce Service Cloud

Role:

Industry Type:

Department:

Employment Type:

Role Category:

Education

UG:

PG:

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