Salesforce QA Manual

We are looking for a detail-oriented and methodical Quality Assurance (QA) Engineer with strong experience in manual testing, UI testing, and API testing for web-based applications. The ideal candidate should possess hands-on knowledge of Salesforce CRM and a solid understanding of the lending/financial domain. Experience with automation using Playwright is a strong plus.

Key Responsibilities:

• Design, develop, and execute test cases for functional and non-functional requirements.
• Perform thorough UI testing across different browsers and devices to ensure visual consistency and usability.
• Conduct comprehensive API testing using tools like Postman.
• Work closely with Product Managers, Developers, and Business Analysts to ensure complete coverage of business scenarios.

• Collaborate with the development team to troubleshoot defects, document findings, and ensure timely resolution.

• Maintain and manage test documentation including test cases, test scripts, test data, and test summary reports.
• Participate in Agile/Scrum ceremonies, provide QA estimates, and contribute to continuous improvement initiatives.
• Validate integrations and workflows in Salesforce CRM, ensuring alignment with business processes and data consistency.
• Understand and test features and workflows aligned to the lending domain, including loan origination, processing, and servicing.
• If required, support the automation team by contributing to or maintaining scripts using Playwright

Mandatory Skills and Qualifications:

• 5+ years of experience in manual QA testing for web-based applications.
• Strong knowledge of UI testing principles and techniques.
• Proficient in API testing and understanding of RESTful services.
• Solid working experience with Salesforce CRM (functional understanding; admin or QAside testing).
• Exposure to the lending or financial services domain with strong understanding of related workflows and terminology.
• Familiarity with tools such as JIRA, Confluence, Postman.
• Excellent analytical and communication skills

Good to Have:

• Experience in writing and executing automated test scripts using Playwright or similar frameworks.

• Knowledge of JavaScript/TypeScript for automation scripting.

• Basic understanding of CI/CD pipelines and test integration.

• ISTQB or equivalent QA certification.