61 Salesforce Configuration Jobs - Page 3

Job Title: Salesforce Business Analyst Hybrid (East Mumbai) Company Location: East Mumbai Work Mode: Hybrid (3 days mandatory from office) Experience Required: Minimum 7+ Years Job Type: Full Time Job Description We are looking for an experienced Salesforce Business Analyst to join our team in East Mumbai . The ideal candidate will have a strong background in Salesforce CRM , particularly Sales and/or Service Cloud , and a proven track record of gathering requirements, designing business processes, and driving configuration-based solutions on the Salesforce platform. Key Responsibilities Minimum 7+ years of hands-on experience as a Salesforce Business Analyst . Gather, document, and analyze business and functional requirements (BRD & FRD). Configure Salesforce features: Flows, fields, page layouts, record types, custom settings, dashboards, reports . Collaborate with business and development teams for solutioning and implementation. Conduct workshops and meetings with stakeholders to understand business needs. Design data flow diagrams , process flow diagrams , and visual workflow charts . Perform gap analysis and support UAT and end-user training. Provide ongoing support, issue resolution, and enhancements. Prepare project documentation and support change management efforts. Key Skills Salesforce Sales Cloud / Service Cloud (Mandatory) Salesforce Configuration (Flows, Reports, Dashboards, etc.) Strong skills in business process modeling , data analysis , and troubleshooting Excellent verbal and written communication skills Experience using MS Office tools : Word, Excel, PowerPoint, Project, Visio Preferred Certifications (any of the following): Salesforce Certified Administrator Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Platform Developer I (PD1) Additional Details Industry Type: IT Services / Consulting Functional Area: IT Software Application Programming / Maintenance Role Category: Business Analyst Role: Salesforce Business Analyst Location: East Mumbai (Hybrid – 3 days onsite mandatory) Employment Type: Permanent / Full Time

Experience in implementing Einstein and Data Cloud solutions (at least one implementation) Develop and maintain Salesforce applications, focusing on advanced Apex programming and Lightning Web Components Handle large data volumes and ensure performance optimization Utilize Salesforce APIs (REST, SOAP, Bulk APIs) to integrate with external systems securely and efficiently Design and implement complex Flows, validation rules, and process automation solutions Configure middleware platforms for seamless data flow between Salesforce and other systems Troubleshoot Salesforce configuration, custom development, and integration issues Collaborate with cross-functional teams to gather requirements and deliver custom solutions Perform code reviews and ensure development best practices Create and maintain technical documentation Identify opportunities for automation and optimization

As the Senior Salesforce QC Administrator, you will be instrumental in driving operational efficiency and data integrity by managing Salesforce configurations, integrations, and change management processes. You will collaborate closely with various departments to understand their business needs and translate them into effective Salesforce solutions. You will serve as a subject matter expert to support individual departments. Responsibilities: Salesforce Administration: Partner with sales, service, and operations teams to understand their needs and configure Salesforce accordingly. Manage the Salesforce instance, security, permissions, and data governance. Design and implement automations and workflows to streamline business processes. Configure and maintain custom objects, fields, layouts, and reports & dashboards. Integrate Salesforce with other enterprise applications (e.g., CRM, ERP). Develop and maintain Salesforce documentation and user training materials. Analyze Salesforce data to identify trends and opportunities for improvement. Stay up to date on the latest Salesforce features and best practices. Implement effective change control procedures and documentation. Quality Control & Testing: Establish testing protocols to validate Salesforce updates before deployment. Develop automated testing scripts and manual validation processes to ensure system integrity. Conduct thorough sandbox testing and user acceptance testing (UAT) in collaboration with stakeholders. Maintain strict version control and change logs to document testing results and system modifications. Deployment & Change Management: Lead deployment efforts, ensuring that Salesforce changes move from sandbox to production with minimal disruption. Manage release cycles, including hotfixes, major updates, and system enhancements. Implement structured rollback plans to mitigate deployment risks. Maintain documentation in Azure DevOps, tracking all system changes and deployment statuses. Oversee the intake of change requests, ensuring clear documentation, prioritization, and implementation guidelines. Ensure all deployments meet compliance and security standards, adhering to best practices for data governance. Qualifications Minimum of 7 years managing complex projects in an English-based environment. Ability to work independently and manage multiple priorities. Minimum 3 years of experience as a Salesforce Administrator. Excellent analytical and problem-solving skills. Proven experience in Salesforce configuration, customization, and automation. Strong understanding of Salesforce Sandbox Environments and deployment tools Experience with Salesforce integrations. Experience with Azure DevOps or similar version control systems. Strong understanding of change management principles and methodologies.

Technical Skills: Experience: 4+ years of experience working as a Business Analyst, with at least 2 years of experience in Salesforce. Good Experience into Sales and Service Cloud. Technical Skills: Proficiency in Salesforce configuration and customization, including workflows, process builder, and Lightning components. Analytical Skills: Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions (Having good documentation skills). Communication Skills: Excellent written and verbal communication skills, with the ability to effectively interact with stakeholders at all levels. Certifications: Salesforce Administrator and Salesforce Business Analyst certifications are preferred. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

POSITION OVERVIEW We are seeking a Production/Business Support specialist to provide application and BAU support for our Client Systems, particularly, our Salesforce CRMs. This role is responsible for providing first-line support for end-user queries and issues related to Client System functionalities and data. This role will also contribute to knowledge base and training material development, and support Service Level Agreement (SLA) initiatives to streamline processes and reduce resolution times. It's also a rotational shift Morning Night Afternoon. RESPONSIBILITIES • Act as the primary contact for user inquiries, troubleshooting and resolving issues to ensure a seamless experience. • Address non-self-serviceable requests, including configuration updates, data uploads, and bulk changes using tools like Salesforce Data Loader. • Log, prioritize, and collaborate with product teams on resolving Salesforce bugs and complex technical issues. • Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality. • Investigate and resolve data synchronization and upload errors across Salesforce and integrated systems. • Manage user accounts, roles, and permissions in compliance with security policies. • Maintain optimal system performance by proactively identifying and resolving potential issues. • Support user onboarding with training sessions and create knowledge base articles, training materials, and run books for common issues. • Gather user feedback and pain points, sharing insights with product teams to inform enhancements. • Contribute to quality assurance by validating new features and updates for functionality and reliability. • Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction. QUALIFICATIONS • Strong analytical and troubleshooting skills, with the ability to diagnose and resolve application and data issues. • Proficient in Salesforce configuration (e.g., workflows, validation rules, permissions, reports, dashboards). • Experience with data tools like Salesforce Data Loader for bulk updates and uploads. • Familiarity with resolving integration errors and providing creative solutions to system limitations. • Excellent communication skills to explain technical details clearly and concisely to users. • Experience in knowledge base management, documentation, and process improvement. • Background in Salesforce and other digital application technical support is a strong advantage.Role & responsibilities Preferred candidate profile

Job Title: Salesforce Developer Team: Technology Work Location: Coimbatore Who are we? Value Health Inc. is one of the fastest-growing Life Sciences Consulting, Digital Transformation, and Productized Services companies working with Fortune 500 companies across the globe. Our offshore center is at Coimbatore and rapidly expanding to other parts of India. Value Health Inc has rich domain and consulting experience in Healthcare and Life Sciences space globally working across state-of-the-art technologies. What does the Salesforce Developer do? We are seeking a motivated and detail-oriented Junior Salesforce Developer with a minimum of 1+ years of hands-on experience in Salesforce development. The ideal candidate will be responsible for designing, implementing, and maintaining Salesforce solutions while collaborating with cross-functional teams to enhance our CRM capabilities. What does your day look like as a Salesforce Developer at Value Health Inc? Salesforce Development: Design, develop, test, and deploy high-quality Salesforce solutions using Apex, Lightning components, Omni Scripts, FlexCards and other relevant technologies. Collaborate with senior developers and business stakeholders to understand requirements and translate them into effective technical solutions. Participate in code reviews and adhere to best practices for coding standards, version control, and documentation. Customization and Configuration: Customize Salesforce to meet business requirements through the creation of custom objects, fields, workflows, validation rules, and process builder flows. Configure user profiles, roles, permission sets, and sharing rules. Integration : Participate in the integration of Salesforce with external systems using REST and SOAP APIs is value addition. Collaborate with integration teams to ensure seamless data flow between Salesforce and other applications. Qualifications Bachelor' s or masters degree in computer science, Information Technology, or a related field. 1+ years of Salesforce Experience Proficient in Apex, Lightning components, and Salesforce configuration. Experienc in Omni Script & Flex cards is added advantage. Experience with Salesforce Lightning Web Components is must. Strong understanding of Salesforce data model and security model. Good problem-solving and debugging skills. Excellent communication skills. Strong analytical and problem-solving abilities. Knowledge in Healthcare landscape is an addon. Why is Value Health Inc the right place for you? Dynamic Growth Environment: Thrive in a rapidly expanding company where every day presents new opportunities for professional development and personal growth. Unleash Creativity: Enjoy the freedom to think innovatively and experiment with tasks, liberated from rigid guidelines, fostering a culture that values and rewards outside-the-box thinking. Impactful Decision-Making: Take charge of pivotal decisions that directly shape the success of some of the world's most crucial companies, contributing to their growth and prosperity. Continuous Learning Hub: Immerse yourself in a wealth of learning opportunities, growing your skill set, exploring diverse topics of interest, and actively sharing your knowledge within a collaborative and supportive community. Do you like being part of such a team? Joining Value Health Inc means embracing a team where growth is not just encouraged, but inevitable. We foster a community where your contributions matter, and impactful growth is a shared journey. If you envision a workplace where your potential meets purpose, we invite you to be a part of our customer and employee-friendly culture. Your journey towards professional fulfilment begins here! Know more about us https://valuehealthai.com/

JD: Proficient in Salesforce.com, Configuration and administration, Apex Code, Visual Force and experienced in Data Cloud. Should have good knowledge of CRM Analytics, AI and Data Cloud related configuration. Good communication, SNOW knowledge, Production Support skills to work in production support, work on RFCs /Projects, co-ordinate with team members, ready to work On Call support and 2nd shift.

- Experience in migrating from Salesforce Classic to LWC Components. - Expertise in designing and implementing integration solutions. - Proficient in deploying changes using Git, GitLab, and SFDX. - Experience with Apex, LWC, Visualforce, and Salesforce configuration. - Strong background in implementing Sales Cloud, Service Cloud, and SFDX. - Experience with API integrations and testing using Postman & Workbench. - Excellent communication skills for effective collaboration. - Proficient in JavaScript, UI frameworks and JIRA. - Strong knowledge of application and data security, and case management development. - Salesforce Platform App Builder, Admin, Developer, and Service Cloud Consultant certifications. - Familiarity with Fflib and Libik frameworks (good to have).

At Smith+Nephew, we design and manufacture technology that takes the limits off living. Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role of Architect - S+N Service Operating System - ServiceMax & Salesforce. We are seeking an Architect with deep expertise in Salesforce and ServiceMax to drive the architecture, design, and delivery of complex, enterprise-scale solutions If you're eager to be part of a dynamic environment that fosters growth and collaboration, look no further. Let's craft the future together! What will you be doing? As a senior technical role that blends architectural leadership with hands-on development, aimed at delivering scalable and high-impact service solutions that align with client business needs. An expert Salesforce professional with a consistent track record in leading teams, delivering Salesforce and ServiceMax solutions, and optimizing systems for performance, scalability, and security. Architect & Design Solutions: Lead the design and architecture of Salesforce solutions, including Salesforce Service Cloud, Lightning, and ServiceMax. Ensure that these platforms meet business needs, are scalable, and integrate seamlessly with the existing IT infrastructure. End-to-End Delivery: Supervise all phases of platform implementations, including requirement gathering, design, development, integration, testing, and deployment. Lead technical teams to drive solutions from inception to delivery. Client Collaboration: Work closely with business customers, executives, and IT teams to define requirements and ensure that Salesforce & ServiceMax solutions align with business objectives. Leadership & Mentorship: Guide and mentor teams of technical architects, developers, and consultants. Foster a culture of collaboration, innovation, and continuous learning to ensure that team members continue to grow and enhance their skills. Integration Expertise: Lead design and implementation of complex integrations between Salesforce, ServiceMax, and other enterprise systems (ERP, legacy systems, etc.), using APIs and middleware platforms such as MuleSoft. Middleware integration expertise is essential for this role. Salesforce & ServiceMax Expertise: Leverage your deep knowledge of Salesforce ServiceCloud, Field Service Lightning, ServiceMax, and eCommerce solutions to design and implement solutions that optimize field service operations and customer engagement. Cloud & Security Best Practices: Ensure solutions and follow standard processes in cloud security, data privacy, and scalability. Ensure compliance with regulatory requirements and implement strong security policies across the platforms. Salesforce Customization & Development: Lead customization efforts on Salesforce Lightning components, with expertise in Apex, Visualforce, Lightning Web Components (LWC), and integrations with ServiceMax. Optimization & Solve: Fix complex technical challenges, optimize solutions for scalability, and reliability, ensuring high-quality delivery. Governance & Compliance: Ensure that all solutions adhere to organizational governance models and industry standard processes for data management and security. An individual who can work efficiently in a collaborative environment and foster teamwork with their peer group, their team and with business / functional leaders. What will you need to be successful? Education: Bachelor's Degree or equivalent experience in Information Technology, Information Systems, or related field. Certification/Licenses : Salesforce Certifications: Salesforce Certified Platform Developer I & II, Salesforce Certified Technical Architect, and additional certifications in ServiceMax or other Salesforce specialties are highly desirable. Operating Mode: Hybrid: Work from office: 2 days in a week. Experience: Extensive Salesforce & ServiceMax Expertise: 7+ years of experience in designing, implementing, and optimizing Salesforce solutions, with specific expertise in Salesforce Service Cloud, Field Service Lightning, and ServiceMax. Integration Experience (Middleware Required): 5 + years of proven ability in designing and implementing integrations using Salesforce APIs (REST/SOAP), Apex, middleware platforms as MuleSoft, Cast Iron, or Informatica. Middleware expertise is required. Cloud & Enterprise Architecture: Good understanding of cloud-based solutions and enterprise IT architecture. Hands-on experience designing solutions on the Salesforce and ServiceMax platforms. Advanced Salesforce Customization: Expertise in Salesforce configuration, Apex, Lightning Web Components, Visualforce, Flows, and Process Builder. ServiceMax Experience: Experience with ServiceMax implementation, integration, and customization, with a solid understanding of field service management standard methodologies. Data Management & Security: Good knowledge of Salesforce security models, role-based access control (RBAC), and standard methodologies for data governance and management. DevOps & CI/CD Expertise: Experience with DevOps practices and tools such as Copado, GitLab, Jenkins, Visual Studio Code, and Salesforce DX for continuous integration and delivery. Agile Methodology: Experience working in agile environments and delivering solutions that meet evolving client requirements. Proficient in building collaborative teams, maintain calm, stay focus and instil that ability in others, and be effective communicator. You Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). Other reasons why you will love it here! Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents / Parents in Laws Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility : Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances. Stay connected and receive alerts for jobs like this by joining our talent community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer.

We seek a Salesforce Architect who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era. What will help you succeed: Fluent English Salesforce Configuration Customization (sales, service and Experience cloud) Lightning framework(LWC OR Aura) Integration Location- Pune/Indore/Ahmedabad/Hyderabad/ Bangalore #Hybrid Architectural Design / Oversight Responsible for technical architecture for multiple work streams Responsible for owning and leading technical discussions with the client Has a bigger scale and big-picture knowledge awareness and ownership. I.e. owns architecture patterns, practices, and principles not limited to Salesforce core only, but touching all the different clouds, integration, security, data, and DevOps Contributes towards Practice Development within Globant Able to work across multiple projects simultaneously Primarily focuses on design activities, but can either transition into a Tech Lead role or reduce assignment on Architectural Design / Oversight Technical Lead responsibilities Responsible for technical architecture for multiple work streams Responsible for owning and leading technical discussions with the client Has a bigger scale and big-picture knowledge awareness and ownership. I.e. owns architecture patterns, practices, and principles not limited to Salesforce core only, but touching all the different clouds, integration, security, data, and DevOps Contributes towards Practice Development within Globant Able to work across multiple projects simultaneously Primarily focuses on design activities, but can either transition into a Tech Lead role or reduce assignment on a project, depending on the engagement and program Communication Able to communicate clearly and concisely in verbal and written fashion Explain technical concepts to a non-technical audience Adapts communication to the audience Able to challenge the client and justify their own viewpoint, Able to lead difficult conversations with the client Can influence clients' architects and decision makers on the best approaches to (not limited): principles, patterns, investment, tools, licenses Presentation Leads the design of client-facing presentations and delegates ownership of elements of the presentation to team members Able to present in an organized, coherent fashion and adapt their presentation style to their audience Able to present in client-facing sessions such as Design Authorities, providing clear rationale for design decisions and responding to the client challenges Able to respond to feedback and tailor messaging Audience can range from technical people to C-level stakeholders, a wider scale than Technical Lead Collaboration Establishes a collaborative environment with the team and client Leads and delegates tasks in an assertive and effective way, while not neglecting the review and assurance processes Leadership Is a role model for junior team members and provides mentorship Defines roles and responsibilities for the team and enables others to take responsibility for tasks and activities Delegates effectively, quality-assuring the configuration completed by the team Takes ownership of all technical areas (e.g. DevOps, Integration) and supports the development of others in this area Knowledge Leads Globant internal initiatives such as enablement sessions, the graduate programme, and mentoring Drives adoption of industry best practices within specific areas Delivery Takes accountability for the overall solution design and build of complex engagements Actively plan design, build, and test activities, working with the Project Lead to identify and mitigate risks to the project Confident in Agile delivery in large-scale, complex engagements Commercial Adheres to administrative compliance (e.g. timesheets) Leads the identification and scoping/ estimation of additional scope and activities Supports the Solutions team with the solutioning and estimation of new opportunities and pre-sales discussions with prospective clients Provides oversight and assurance of the scoping and estimation of projects being supported by Technical Leads Technical Approximately 10+ years of experience A Salesforce expert with excellent hands-on experience in Salesforce Platform, Configuration, Integration, and Customization. Must have knowledge of Sales, Service, and Experience cloud. Other clouds will be an added advantage. Able to produce clear solution design documentation Confident in presenting designs in client forums (e.g. Design Authorities) Recommended Certs: CSA, CAA a project, depending on the engagement and program.

Qualifications & Skills (Required and Preferred): Data Analysis: Understanding how to analyze data, identify trends, and generate insights from reports. Report & Dashboard Creation: Proficiency in using the Salesforce Report Builder and Dashboard Builder. Salesforce Configuration: Knowledge of how Salesforce objects, fields, and relationships impact report and dashboard capabilities. Business Analysis: Ability to understand business needs and translate them into reporting requirements. Communication: Ability to clearly convey technical information, gather requirements, and train users. Principal Responsibilities : Gather requirements from users and stakeholders to understand data needs Design and build custom reports using various report types (e.g., Tabular, Summary, Matrix, Joined) and customize layouts with filters, groupings, summary types, and conditional formatting. Build and maintain dashboards, utilizing dynamic dashboards, filters, and drill-downs, to track key performance indicators (KPIs). Ensure data accuracy by implementing measures like validation rules and data cleansing. Notice period : Immediate Joiners to 30 days. Location : Hyderabad